The absolute worse service we have ever had with any provider!!!! I took all 3 of my kids to see…read moreDr. Mitchell on the same day. With my oldest I told him 2 times we were not there for a contact exam just a glasses exam. He completely disregarded what I said and continued with the contact exam. Then charged me the max my insurance would allow him to for it. With my daughter it was like he was trying to push for contacts which she has NEVER had them at all. Then with my youngest son the doctor did not know how and should never see little ones at all!!! He asked me to hold my son in my lap which was fine and I have had to do that with other providers. The issue was that without telling me or asking me he proceeded to try to put eye drops in his eyes. If he would have told me I could have held my son and help make it not so trumaic for him. Now he will be scared to death of eye doctors for years to come! Not only that but after my son has been wearing glasses he tells me that if it was his kid he would not put him in glasses. My son has seen 2 other providers that says he needs them. My son has about the same prescription as my daughter and husband. I couldn't image either one of them to go without their glasses so why did he think it was okay for my 4 year old yo go without glasses. The doctor tried to push his opinion on my husband and myself. Then seemed very put out that we still wanted him to get another set of glasses. This was the absolute worst experience I have ever received from someone who is suppose to be a licensed professional provider. You can get better service at Wal-Mart!

Too expensive and they dont like to tell you every charge or anything. I somehow spent more money…read morehere than any other eye doctor, and only left with my TRIAL contact lenses and I do have insurance.

I need to speak with the owner of this establishment we are going on 47 to 49 days and I still do…read morenot have my glasses. I don't know how many times they haven't said exactly how many times that my my prescription has been sent to to to make them my part ended up denying it because it was been so many times and Sarah, which was supposed to keep me updated and she did not was going to try to push it through for a week and a half which did not happen like I said going on 47 to 49 days this is unacceptable and these are the most incompetent people I have ever dealt with in my life so I would appreciate the owner the manager whoever is over that establishment to contact me. They have all of my information my phone number address everything at the clinic in Cleburne and my name is MAYNARD please contact Tonie

It was Alright! Dr. Hu is Very Nice…read more The front Desk Said they don't Have the Oscar Insurance Up Front on their Spread Sheet.and the other ladies Said I Don't Know‍ You have to Call. But Sabrina at Front Desk Is So Sweet & Nice She Helped Us Check In and Check Out! She ROCKS!!! Kudos to Sabrina!

My mom came here for both of her cataracts and overall it was a pretty good experience. The office…read moreemployees and nurses were all really nice and the office itself is very clean and well kept. I really enjoyed their snack corner where they have a keurig so you can make yourself a cup of coffee and they had snacks and even fresh cookies at times too. It was a nice added touch. The doctor is very quick and you mainly deal with the nurses and office staff. For follow up they're pretty straight to the point and make sure you are healing well. From start to finish we had the consult, the surgery, the day after surgery check up, the other eye surgery, the other eye day after check up, and a week after that the last post surgery check up. I really liked the office and my mom has has no issues. There are a lot of negative reviews and I think if they went over the documents in more detail about the hazards of eye surgery they would have less bad reviews... but for us, knowing what this was going to entail? A great experience.

My husband brought his own frames for them to put in his prescription. They charged $540 for 2…read morelenses. That is after the insurance discount. Two weeks later he picked them up and wore them for a week trying to make them work. He was dizzy and couldn't read or drive with them. He took them back and they checked and realized they had put in the wrong prescription. We just picked them up. They appear to be right this time. My husband expressed his extreme disappointment in the fact that they obviously have very poor quality control. They never offered any kind of reimbursement or future discount for the horrible and over priced service. I totally don't understand a business not even caring about the quality of its services or the satisfaction of its customers

Friendly, thorough, great frame and contact selection. And best of all they take my insurance!…read more I've been going here for 2 years and love how convenient it is location wise and how helpful and friendly they are. It's sad to see such poor reviews

Bought my eyeglasses elsewhere. The nose pads were out of whack and the legs needed bending for the…read moreframes to stay in place at my ears. The tech was so knowledgeable and efficient, the adjustment took less than five minutes. Better nose pads and legs bent perfectly, all at NO CHARGE! Will buy my next glasses here! HIGHLY RECOMMENDED!

They did a good job diagnosing me correctly and did so in a fast efficient way. Recommend these…read moreguys for sure!