I am pleased with my new car stereo. I decided that I needed a new car stereo that had an Apple Car…read morePlay integration so I didn't have to keep looking down at my phone for navigation instructions. I wrote up a list of what I wanted and sent it to the car stereo installers that had the best reviews on Yelp, including one I had used in the past. I must have sent this to 5 of the top-rated car stereo installers in Dallas. And guess what? None of them could respond intelligently to the requirements that I put together except for Joseph's Auto Toy Store. My challenge was that Joseph's did not have a 4 or 5 star rating on Yelp--although the shop does on Facebook and Google. So, I kept trying to get the other car stereo installers to respond to me via email and Facebook Messenger and Yelp messenger. I even tried calling a couple of times and got 'voicemail box is full.' (That is a huge pet peeve of mine--clear your voicemail boxes people!) And after 3 weeks of this, I replied to Joseph's via a Yelp message and explained my dilemma. Joel, the owner, replied back that they've been in business 36 years and have great customer and supplier relationships. He replied to my messages via Yelp so fast. So, I figured I'd give him a try. Yesterday, I stopped by and got my stereo installed. There were some complications that I think other car stereo shops would've taken longer to fix -- like a part was missing and it was raining. Joel called in a favor and had someone drive the part to us in the rain, even with all the Dallas traffic. Once installed, there was an issue with the steering wheel controls, and they caught the issue on their own --without me having to notice it--and used a hardwiring work around because there were no manufactured connectors available to match the unique configuration of the stereo and my vehicle. This did take longer than I expected, but I know that with any of the other shops I called -- who couldn't put two sentences together over text or email -- that I wouldn't have received my car back yesterday and that I'd still be waiting. My overall assessment of this Joseph's Auto Toy Store is that this place is run by professionals who know what they're doing and can communicate clearly. Unfortunately, no other shop I called--including Best Buy--gave me this impression. If you're a buyer that appreciates workmanship and communication, this is the place for you.

After just shy of $10k, 8 trips back to the store, and a month of listening to systems with…read moreissues.... We will NOT be back. I had 2 sound systems installed in 2 brand new vehicles. When i picked up the Bronco, Joel Joseph had "misunderstood" me and did an additional $600 worth of sound deadening. Then I paid for Alpine S69c speakers, and they installed Alpine E series speakers, causing the amp to fry them. Then They broke clips in one of the speaker grills (they replaced after they realized i knew) . They did not install one of the covers that go over the speaker, and caused vibrations. Then they installed another amp incorrectly, and caused another set of speakers to blow. Then I keep finding little nicks and scratches on the trim. Then they charged me for a specific subwoofer, and then its on back order, so they put a cheaper subwoofer in, and charged me full price for more expensive subwoofer. After install, the chime was twice as loud, and when opening the doors, the ding is way too loud. I asked them to fix, but they said they didnt turn it up and it wasnt their fault, even though it wasnt that loud before. I asked for a full refund, and to return the cars to stock, they refused to give a refund. So here now im here to warn folks to be careful when dealing with them.... Check your stuff. Im sure Joseph will respond to this saying they do good work and they guarantee their stuff, and if i had an issue i should go up there etc etc.... Well Joel.... i did. 8 times. Im done giving you chances to get stuff right that should have been done right the 1st time. 10k should have gotten me 2 AMAZING sounding systems.... instead i got 2 systems that sound like they came from Buckner.

Well I've never been excited to leave my car in someone else's care. Last week I nervously left my…read morenew car in the hands of Stereo Zone. I had a perfect aftermarket pioneer radio in the car however I wanted to add the new pioneer AVH-4201nex So I can have front and back cameras. The staff was all very knowledgeable , and steered me away from spending money on things I did not need like an amplifier. They easily could've convinced me I needed an amp. However they were completely honest. They did not try to run my bill up. For their customer service alone I give him five stars . Now for the installation, Not only was everything installed professionally. They even took time out of their busy schedule to make a FaceTime call so I could see in person and make an executive decision on an extra HDMI import and location. Not only did they take their time to call me and get my opinion, Stereo Zone went above and beyond to do a FaceTime so we can all be on the exact same page. When any other installer has just told me this is what I did. I noticed after the installation that they even cleaned the inside of my car. It wasn't 100% detailed but it was definitely cleaner than when I dropped it off. There wasn't even a single finger print on the dash. And after the installation it got even better. My new radio obviously had many options and components, other than front and rear view cameras. And the staff came out and explained almost every option on my radio. From how to change cameras. Setting up navigations, phone calls playlists, Remote controls , text messaging, playing Videos, games. The lists goes on. I'm not necessarily a text savvy guy so if this was the most useful my customer service yet. Especially since the last radio purchase I made the installer told me "the manual is in the trunk. I could call Pioneer if I had any questions". With the customer service I've received so far I can't even imagine that comment coming out of Stereo Zone's mouth. Two days later Stereo Zone contacted me just to make sure I was happy with my new radio purchase. And asked if I had any questions. I was totally pleasantly floored when they contacted me. Truly let me know that they care about the customer before during and after installation. If I could give them 99 stars I would. Today I drop off my car again for accent lighting. Something totally fun and frivolous. Not something I would normally do to a car but I have complete faith that auto zones custom light accessories will be a asset to my car. I'll let you know how that goes. AutoZone on the way! 10-07-07 Well let me just tell you I couldn't be any more pleased with the lights. Stereo Zone did a complete custom lighting kit for my car!!!!! I hope you can look for the video below totally amazing!!!!

I took my 2003 Toyota Tacoma to go get a tent on the windows. They did a very good job. I think…read moreprice was also right. So if you want good quality at a good price, definitely check them out.

I've used this sevice yeary. Always have a great experience. Extremely Professional Service!read more

Easy. Quick. Efficient. Exactly what I want when I'm getting my car inspected and David was super…read morefriendly. Stop here if you need a state inspection!

Fred showed up when he said he would charge the price. He quoted. Fix the job inside a 20 minutes…read more I would highly recommend him.

Audi quoted me $2200 to fix my electric car seat and Fred did it for a $80!!! Such a nice guy and…read morereal punctual.

Amazing car detailing services. Told them exactly what I wanted and they gave me just that plus…read moremore. 10/10

Overall pretty satisfied with the work that was complete…read more Truck looks great. 4" BDS lift x 35" tires. I feel everything now when I'm driving but I suppose that's to be expected when you lift. Overall not too bouncy. Turn around time was fantastic. David was super cool and very knowledgeable. Super confident in his work and what was going to be performed. The reason I gave 4 stars is as follows: *The first time I called, I didn't get David. Got a younger guy that seemed to be a little eager to get a sale. What he quoted and recommended vs what David did was wayyyy different. There's a specific lift kit that this truck needed and David was able to call that out as soon as I gave him the make/model. The younger guy was probably doing his best but not as experienced with this truck. *I drove up there one day and the parts hadn't come in yet. A little communication would've been nice so I didn't waste 46 mins driving there. I would've understood the delay because of Covid but I got nothing. Drove 46 mins there for a 3 min conversation about the parts not being there yet when a simple call/text would've sufficed. *After the work was complete, I got on the road and noticed the low tire light was on. It's a small thing but ALL of the tires were low. The attention to detail matters when you're working on people's vehicles.

Bunch of scammers scammed a teenager didn't even receive a refund, did add some parts to the…read morevehicle but didn't do what I told them I wanted don't go here they can't be trust

I cannot say enough good things about this place. Right off the bat, 5 stars…read more Some background: I broke my passenger side mirror (with camera) on my 2016 Honda CRV. I called the dealership where we bought it (and JUST paid it off this month!!!) to ask if there was a replacement I could get and how much. The gentleman at the dealership was every nice and made sure I was asking for the correct part, but when he told me the price, it was going to be $1000 just for the mirror and top cap, and that's not including labor. I was crestfallen. I just had to do some home repairs and don't have $1000+ for a new mirror. I googled for some places to get parts like Amazon and Advanced Auto, etc and while the prices were about half of what the dealer wanted, none of them had OEM Honda parts. They were third party, which doesn't always stack up in the quality department. Then I remembered that I could check with salvage yards and "pick a part" places. I came across A1-Rylie Auto Parts in the Dallas area and saw they had the exact part I needed, an official Honda part and in the color I needed - for $175!! I logged into their live chat and spoke with one of the representatives named Kevin M to ask some questions about it. Was the part in working order, do they ship, how much is shipping, is it scratched to hell, and so on. Kevin checked to see if the part was in stock, assured me that the part was pristine (it totally is) and gave me a grand total including shipping. He got back to me quickly, and answered all of my questions expertly. After we finished chatting, about an hour later I got an email from him with several high quality photos of the mirror assembly I ordered before he rung it up. He had a picture of each side, the camera, the mirror itself and a shot of the camera in the mirror working. He said he just wanted to be sure it was the part I need just in case there were any corrections needed. I told him that was exactly the part I needed, and then faxed in my order. I checked in about an hour later via their chat service to confirm the order was in and Kevin confirmed they had the order and that they would try their hardest to get the part out that day, if not the next. I requested a tracking number when it was shipped and was told I'd get one without a doubt. Keep in mind I placed the order YESTERDAY - 11/10/2022. This morning 11/11/2022, I was sent a UPS tracking number via email and thought to myself, "well this probably wont arrive until Monday at the earliest, but at least I've got the part I need with little effort." Cut to about 2PM this afternoon, Im sitting in my living room watching TV and there's a knock at the door, UPS had dropped off a package. I checked and sure enough, it was from Kevin at A-1 Rylie. Sure I live about 150 miles away so it's relatively close, but still, LETTERS take longer to arrive in the same town than this mirror did to arrive at my place. And the packaging? This thing could have survived a nuclear explosion it was so well packaged and protected. Heck, it almost took longer to unwrap the thing than it did to install it! I installed the new mirror without any issues, and now have a fully functioning passenger side mirror, AND I saved probably over $1000. TL;DR: Buy with confidence from A-1 Rylie. Excellent customer service, excellent and fast shipping, and GREAT prices on parts. Thanks so much Kevin and A1 Rylie!

"I was disappointed with my experience at A-1 Rylie Auto Parts. I was quoted 200 dollars for a used…read moreair intake hose, but the same part was available brand new online for roughly the same price. I expected a used part to be priced much lower. I won't be returning and can't recommend this business based on my experience.

very nice people work done nicely and finished at the time promised. This is a service you don't…read morewant to have, but if you are in an accident call these guys first.

These guys are amazing at their work. Very professional, honest and knowledgeable. They are the…read morereal deal - trust them to get the work done right. I took my vehicle there for the first time not knowing what to expect. I walked in to see Usman because he answered my call to inspect the issue with my Power Liftgate jammed and no longer working which was the source of so much stress for me over the weekend, and in 10 minutes they solved the issue! They did this without further damage to my vehicle (I tried to fix it on my own). They will not disappoint. I will be a customer for life!! Thank you so much Usman!!