We took our RV to National Indoor RV Centers in March for several repairs and a couple of recalls…read more They kept the RV for nearly two months, and throughout the entire process communication was extremely poor. During that time I dealt with four different people in the service department because the point of contact kept changing. Getting updates was difficult and most of the time I had to repeatedly call, leave messages, or physically drive to the dealership just to get information. Even then, the responses often felt dismissive and unhelpful. I do understand that staffing changes happen and one of the service advisors is no longer there, but that does not excuse the complete lack of communication and customer service we experienced. What made the situation even more frustrating was finally picking up the RV after almost two months only to discover that the recall related issues were still happening exactly as before. We returned to discuss the problem and initially were told the technician drove the RV and everything was fixed. However, deeper in the technician notes it stated that Spartan, the chassis manufacturer, does not yet have a fix for these known issues. Apparently the problems are known and not considered unsafe, but no one communicated that to us before pickup. Had someone simply explained the situation honestly and proactively, this entire experience would have gone much differently. Instead we spent two months waiting, struggled to get updates, picked up the RV believing the issues were resolved, and immediately discovered they were not. We chose NIRVC because of the positive image they project online and through RV influencer reviews, but based on our experience the service department fell far short of expectations. The lack of communication, poor follow through, and failure to clearly explain unresolved issues made this an incredibly disappointing experience.

My issue with this organization was I was treated like a moron. I may have missed communicated to…read moreRachel my desires, but I didn't need that to be proved to me over and over again. She would not talk to me. She would not negotiate with me, she simply said the prices are set. I've been in retail for 45 years the last nine of it at an RV dealership and there's no such thing as set prices. Everything is negotiable and with that she started down the wrong path as far as I was concerned. All she wanted to do in concert in concert with the GM was to prove me wrong and that's detestable in a horrible business attitude. Secondarily there are two individuals that I would like to command with their attitude. Janne, the front receptionist fabulous very engaging very helpful and Kyle in service very informative very helpful Rachel and the GM not so much.

Thank you John of Camping World Fort Worth!…read more I called the parts department earlier in the day looking for an item. The Camping World nearest to us didn't carry it, but the Fort Worth store did. John said they had it in stock and we headed that way. John helped us learn about installment, answered a few of our questions, helped us make a decision on which item might be best to purchase in our situation while giving different scenarios for each item. What a nice and knowledgeable young man! Thank you to John of Camping World Fort Worth for helping us find and learn about our purchase!

We were able to get another key for our camper door since we brought the key code this time. (This…read morewas the 2nd trip here in one week) today is a great day to visit Camping World in Ft. Worth since they are serving free burgers and hot dogs with all the fixings'! Emily is a great griller and has excellent memory since she remembered me from my Thursday visit

I purchased an RV last February they could not supply registration until December and when they…read moredid, I found out that they sold me a salvage trailer. Lawsuit is pending.

My first word would have to be WOW! I can't say I've ever had a better experience in buying…read moresomething anywhere. From Jose (salesperson), who was our first contact, to Cody (service dept.), who walked us through our RV explaining all the features, Dustin, the general manager, and Chase, the Finance Manager, everyone was terrific! The purchasing of our new RV was a breeze thanks to all of these guys. I have the personal cell number for Jose who told us if we had any problems or questions after the sale, to not hesitate to contact him. I will definitely recommend them, and this place, to all of my friends. Keep up the great work, guys!

A huge show out to Sam for taking care and repairing our inverter for us. Been a long time since we…read morehave received the service that Chris the SM and Sam and Ronald provided at the Texas store They scored a 10

I have been Blessed to be a part of the extended Marathon Coach family for over 10 years now. So my…read moreexpectations have been set extremely high by the exceptional service I have always received at Marathon Coach Oregon. I normally have all my service work done in Coburg Oregon but I am pleased to write my first review for Texas. I was extremely impressed by the hospitality of the entire staff. As for the service techs Darrin was very helpful in coordinating the service team to address my service needs to the correct tech in a very timely matter. However I was so impressed by Jafar. He was incredible, knowledgeable and had my issue addressed in just a couple hours. For all your Prevost conversion bus needs you can trust Marathon Coach Texas to offer a quality service experience. I sincerely appreciate the hospitality of the entire staff, quality and workmanship of Marathon Coach Texas. Have a Blessed Day???

Everything in labor is excessive. They don't tell the customer the labor cost is a minimum of a…read morehalf hour per item not per hour like the sign reads. Be fore warned how they operate. NOT 200 an hour. Very misleading.

Motor Home Specialist (MHSRV), of Alvarado, put a whole new…read moreroof on this 2003 Winnebago Journey 34H for $19,100. Fast forward 10 months and about 200 miles later, my RV was parked at a gliderport in Midlothian, when a thunderstorm with 25 knot wind gusts blew 2/3rd of the roof completely off. On contacting MHSRV, their Service Manager told me that they only warranty their work for 90 days! Needless to say, I did not take the motorhome back to them so that they could charge me another $19,100 to do another sub-par job. The shop I did end up taking it to, Quality RV Solutions, also in Alvarado, upon disassembly of the damaged roof, discovered that MHSRV had simply put the roof they installed over the top of the old roof, without any bonding between the two roofs, nor between the 'Luan' (thin plywood sublayer) and the fiberglass cap. Winnebago specifies the use of 'Red Glue' (Dorus S 563 Adhesive) to bond the fiberglass to the Luan. What MHSRV apparently did instead was pour ordinary rubber contact cement on top the Luan and put the fiberglass down on top of it; instead of applying it onto both sides, allowing it to dry, then pressing them together - as contact cement directions call for. All that was holding the 'new' roof on was screws and a bead of RTV around the periphery; this is why it blew off in a mere 25 knot breeze. I'm glad this didn't happen out on the highway at 75 mph with cars following me. Motor Home Specialists talked a good game, took their sweet time and charged handsomely for their work; sadly it was incompetently done and when it failed they would not stand behind it. I recommend staying well clear of Motor Home Specialists; I will be taking them to court.

After some two years of contemplation and having identified and looked at inventory on line at…read moreOutback RV TX with such frequency over this time, we finally purchased a Taxa Tigermoth last weekend. We live in California and I sensed that Outback RV TX would be the best to deal with, based on instinct, professional website etc., felt that this would be the right direction to make this purchase. One of the rare and great things in life is when you are both surprised and expectations are exceeded, and buying our TAXA Tigermoth from Outback RV TX absolutely personified this. A fabulous, family owned, high integrity business, with traditional values, where you are valued as a customer, it's a true privilege working with the Outback RV TX team. Craig, Tiffanie, Robert and Greg and the respective service they provide is truly unsurpassed. We drove over 3,000k miles round trip to go to Outback RV to pick up our TAXA and would do it again in a heart beat. If you are looking for any Outback/adventure trailer, then you should look no further than Outback RV TX, they are simply brilliant and deserve the very best success, they really are that good. Thank you

I bought a Forest River camper in 2021 that I knew wasn't right from the factory. Outback has more…read morethan taken care of the issues it had, and some more that cropped up along the way that were covered under the 1year manufacturer warranty. Zach, Greg, Steve and the rest of the technicians were great to work with. Highly professional and went the extra mile to make sure my coach was corrected. For this reason I'm giving them five stars. If you're looking for a quality repair and maintenance center with a first class facility that has a small business feel take your RV to Outback RV Service center ! Thomas McNatt Satified Customer

We just got home with our Lance 1685 after having some work done, and I'm happy to say we are very…read morepleased. Bought our Lance from them at the end of 2020 at a good price, but the service we have received has been top notch. The owner and staff have shown great integrity and knowledge. Dewey, Jay and Sam really know their stuff. We would give them more stars if we could. Chris and Bren Reynolds.

My husband and I purchased a 2019 Flagstaff 176 LTD camper here last summer when the 2019s came…read moreout... we got ours at a great price and it's exactly what we wanted. If you are looking for great service and a great product... get it here