Came to dinner here on a Sunday afternoon just as the place opened. They were kind enough as usual to open a few minutes later. The bread guy was friendly and the server was professional. I ordered the 11oz sirloin with a Caesar salad and chili for my sides while my wife ordered a bowl of chili. The sirloin was medium rare though I asked for medium though it was still tasty and a good cut. The chili on the other hand was just beyond words awful. Every bite of meat was gristle and the consistency of rubber. I took the high road when the waitress came back and told her it was just simply not edible, as opposed to complaining about it being complete garbage; it wasn't her fault and as I was with family chose not to send it back. read more

I've been here a few times but don't think I'll be going again. The waiter accidentally dropped one of their giant heavy cocktail glasses (the ones that are basically a bowl) right on top of my son and into his plate. It all shattered, the plate the glass, spraying glass and liquid everywhere. We had alcohol all over us. My son started crying and we had to wait while everything was cleaned up. We were gracious about it, accidents happen, but then nothing was comped. At all. We basically got a sorry and checking on my young son to make sure he wasn't injured and that was it. We had barely started our meals and after this happened, everyone in the restaurant watching us and the anxiety of everything I wasn't even hungry anymore. Disappointing customer service to say the least... read more

First of all, the pulled pork was good but didn't have a lot of taste I had to dump my entire sauce thing on them 3/5. Second the Apple sauce and mashed potatoes were 5/5 that's why I'm giving them a 3 stars. The service was great and our waiter was very nice. read more

Texas Roadhouse - Steakhouses Near Me - Wausau, Wisconsin

First off, Love Texas Roadhouse But, when they seat you at a window, the window sills and blinds are disscusting to look at. I wish they would clean them on a weekly basi, all you see are greasy handprints from kids. read more

Very busy restaurant Every time I've eaten there with family and friends even though they're crazy busy, we still get high-quality food and great service Every steak we have ever had was cooked perfectly Love the steak fries with bacon and cheese Would recommend Texas roadhouse to everyone Only reason I didn't give five stars is it's a little pricey read more

We recently moved to this area. We have been to Texas Roadhouse several times. We always have a very tasty meal. Service is quick and all the wait staff are very good helpful and friendly.. We often see the manager going from table to table to make sure everything is OK. One of our favorite places to dine! read more

The food and service were good, but the music! When we go to eat out I'd like to be able to hear the people I'm out to eat with, we could barely hear our waitress and had to keep asking her to repeat herself. We did the online reservation sitting and it worked excellent, was able to walk right in and sit down. I had the fish and it was more than o could eat, took a piece home, my son had the Bbq dinner and had plenty as well, took some home. It'll be awhile before we come back again, hate leaving after eating with a headache. read more

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I have eaten here several times, usually the early bird specials, and every steak meal has been delicious. The staff is always friendly and the restaurant is clean. I have nothing but praise for this establishment and thank you for my military discount!! read more

Took our party of 11 who would be purchasing steaks and alcohol. We have patronized your establishment many times and this is very disappointing. read more

ADAM WAS AMAZING ! He was by the far the best server we have ever had . He was quick on placing drink orders and appetizer which was the blooming onion , He immediately got milks for my two kids. He made our experience perfect ! We ordered two kids meals the burgers with French fries came out wonderfully ! I had a house blended margarita with an 8oz steak and loaded potato which was cooked wonderfully also had a Caesar salad which the salad was crisp and tastey My husband had a NY strip cooked perfectly (medium rare) Caesar salad and potatoes . Great food quality and great service ! read more

Took my son for his 37th birthday. Told the hostess right away... They did nothing!! Server didn't even know!? Kabobs were terrible too!! 2 slivers of a mushroom on 2 whole kabobs..??? And they were super sweet! More than just red peppers sweet! No,it was some kind of sauce they spilled on them...? Worst T roadhouse visit ever!!! Ain't cheap either!!! read more

We got there right at 11 am hardly anybody in the restaurant. They sat us right next to another group of people instead of alternating booths. Not sure what has happened to the food here but everything was heavily salted. The potato was dipped in salt and out on the plate??? The steak was over salted as was the rice. I understand the need to season but season with other spices not over season with salt. A lot of people are salt sensitive or can't have salt in their diet. Why over salt? It was just overwhelming of salt to enjoy the meal Plus, a steak was asked for medium well and they brought out medium rare. They have dropped in status on the food preparation from the last time I was there. read more

Texas Roadhouse - The film on the skin is heavily coated with course salt. Hard to see in the pic. - Steakhouses Near Me - Wausau, Wisconsin

Awesome food and service. Steaks are done to perfection! Very reasonable prices. Staff is very friendly. Would highly recommend this place.

Service was terrible. The waitress shouldn't even be serving food or be in the service industry. Untrained impolite and rude. There were 4 of us and 3 had cold greasy food. Not even a chance to send it back because the last time we saw her was to drop off the bill. Called the manager (Tim) and all he said was sorry. Called corporate and all they said was sorry. Unfortunately that is and will be the last time we go there. read more

We came in on a Saturday and were seated immediately. Our server was a slow in getting to us but then service was good. Loved the hot rolls and butter. My husband ordered the ribs and loved them. Perfectly cooked! I ordered the steak and shrimp. Steak was cooked perfect medium rare and the shrimp were very good as well. The loaded baked potatoes were great. Also cooked and loaded well. The food was all outstanding and we will go back. However, we will ask for a booth or table for 4 even though we are 2. The tables for 2 are very small and made eating a bit awkward. We asked the waitress to move the bucket of peanuts just to have room for drinks and our salads. read more

Texas Roadhouse - Steakhouses Near Me - Wausau, Wisconsin

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Hadn't been to TRH in over a year. The onion appetizer was great! We all ordered steaks and one had ribs also, Not one steak was cooked the way we ordered. The ribs were very dry and uneatable. One steak was brought back and recooked. One was brought home to recook as it was so rare. The other just gave up! The rolls were good. On another note the manager did come by the table with apologies but when all 3 meals were wrong...... He did comp 1 meal. Unfortunately we will not be back putting out $75 plus a $20 tip was a waste of hard earned money(the waitress derserved tip). read more

The good old mac n cheese changed.. super bummed. My kids came for it on one of thems birthday. Also found a hair in my fries... Gross. Manager was super friendly and understanding. The place is still the same very nice and friendly. read more

I love TRH, but this location is just poorly managed. Ordered a t-bone to go. In all honesty, food was decent enough. At walk-up pick up window, girl bagged order in front of me. I asked if the silverware had salt and pepper packets. She said, no. I then asked her if I could get some salt and pepper. She replied, "sorry we're all out". I guess she was too lazy to go to the back and check or to put some bulk salt and pepper in the little 2oz side container. Got back to hotel and "silverware" was the cheapest that money could buy. See photo of white fork and knife. I basically had to eat steak with hands. (Compare to black utensils from Mexican restaurant the following night.) Obviously franchisee is super cheap, doesn't properly train staff, and doesn't care about repeat customers. Wonts go there again. read more

Texas Roadhouse - White utensils from Texas Roadhouse - Steakhouses Near Me - Wausau, Wisconsin

Ordered four steaks Togo (don't usually do) but fam wanted some late nite steak. All cook perfectly med rare to med. shrimp was a great add on. The road house never fails me and Togo I couldn't ask for it to be done better! Thanks a bunch! read more

I and a friend dined here today. I ordered a burger 'medium well' and was asked by the server if I wanted it pink in the center. I told him 'no'. (In my many years, I've never had a server verify 'medium-well' this way). I suspect he was confusing this with medium-rare. Caleb, the server, told me that translated into 'well' done. I didn't feel an argument was needed, so I just agreed. (How bad could it be?...). My friend ordered a medium-rare (which he did verify was pink in the center). Later, before the food arrived, I asked him why he used that designation. He repeated the criterion (in his mind) for 'medium-well'. It was then I realized this was his first serving job, and TRH set that filter in his mind to know how to place an order. I did tip him well. But I will never go back. My burger was too well done. And my friend... he couldn't finish his burger since his was dry and obviously not 'medium-rare', either. Additionally, the music was way too loud for us to have a conversation without shouting. read more

The wait time to get a table was only about 5 minutes. Once we were inside and got a table we were greeted by our server right away. We got our drinks and food ordered. The wait time was not very long for the food. The server didn't come check on us to see if we needed anything hardly at all. We asked for a spoon as soon as we got our meal and she came back with it about 10 minutes into our meal. (At that point we didn't need it anymore). The food was okay. Nothing to write home about. I could make a better tasting steak at home. Overall the place was alright. I don't know if I would come here often though. read more

Texas Roadhouse - 12 oz. New York Strip Steak & Loaded Mashed potatoes. - Steakhouses Near Me - Wausau, Wisconsin

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Yea stay away from this one. Music so loud you can't talk to your date. I had the half rack of ribs and could taste the water from boiling the ribs prior to "smoking". If they were really smoked, I don't believe they were smoked at all. There was no red color in the meat at all. They also fell apart indicating they were over cooked. The chili tasted like Denti Moore canned chili. The fries were OK, and the bread was the only good thing we eat. Our waitress was nice prompt and polite. read more

Stopped in to have lunch while on vacation. I've been a server for over 30 years. Haley waited on us, never smiled, we had to ask for rolls. Waited, then had to ask for silverware and small plates. We finished our rolls. She asked the people who came in after us if they wanted more rolls. Not us. She just removed our basket. It was almost like we were bothering her. We got our food, the kitchen brought it out. I ordered a steak salad that looked great, except I ordered it with ranch, not Italian. The server never came over to check how things were or to see if we wanted another glass of wine. She checked with the people next to us to make sure everything was made right to their order. Great food, but very crappy service from our server. I would go back for the food. Hopefully their train their people to be more friendly to everyone. read more

Excellent food and the service was outstanding. Our server Maura was so friendly and did an amazing job. The overall teamwork of the staff was definitely noticed. Our steaks were cooked perfectly. read more

I probably wouldn't order from this location again unless I was desperate. I got a prime rib dinner with sides and asked for extra bread on the side. The prime rib was over cooked which was a shame because it was expensive. And the extra buns I asked for were burnt brown and so hard that it was inedible. The juxtaposition of the bun and how it normally looks and the burnt bun was jarring and quite honestly, very rude! Why would you give out food of that quality to a customer? Free or not, it reflects poorly on the restaurant. I've ordered takeout from Roadhouse in several states and it's never been a problem to ask for extra buns. I'd rather be told no or to pay than to be given the buns I received. Long story short, this location seems to be poorly run and I would avoid it if you can. read more

Service was terrible this evening. Super slow to take our food order. People arriving after my son & I were waiting on and out the door faster than we were served. Yet we were still waiting and waiting for our bill. Never got the complimentary dinner rolls until I asked twice for them. It was my birthday, they never asked 'is anyone celebrating a birthday?". We received our bar drinks but they never asked if we wanted refills. All around slow unfriendly unprofessional service. Not the first time it's happened at this location. Dave read more

I have never had a bad steak here. everything made from scratch. I love the Ceasars salad, ribs, and hand cut steaks, and they make fresh bread every 10 minutes on site served with a honey cinnamon butter that's to die for!! always crowded, but service was excellent, and considering how busy they were... the free refills on soda, endless bread baskets and awesome made to order mango margaritas made any wait worth it. definitely going back! read more

Just celebrated Father's Day with 6 of us dining. Service (Alexis) was excellent along with the food! We will be back.

The service was great and the waitress was friendly. Perfectly edible fried chicken and steak, with corn and wild rice sides, but... MY GOD, everything was way over-salted. And the medium-rare steak was medium. read more

My wife and I were at The Roadhouse tonight at 4:15 pm . We were greeted and seated immediately we get there frequently and are usually very happy with the food and service. I always order the Prime Rib and never have been disappointed with Rib Mountains Prime Rib. But tonight I was told that it was all sold out at 4:15 and the place was not half full. I have a hard time believing that they would have such a small amount available that it would be sold out. Lesson learned, from now on I will ask before we are seated if it is available. Dale & Theresa Anderson read more

"Yummy yummy ....right from the warm buns with the cinnamon butter to the finger-licking good ribs. The line dancing waitresses were fun to watch! And when we mentioned it was our first time, we got a coupon for a free appetizer for our next time!" Finish your review read more

Texas Roadhouse - Steakhouses Near Me - Wausau, Wisconsin

So, this isn't a review about the food, we didn't last that long. Called in, told 10-15 minute wait. 32minutes later, we were seated. We we're told at one point we were the 3rd table on the list... four tables were then sat ahead of us (making us the 5th.) No apology, no acknowledgement other than "party of 5." I'll add that one group ahead of us was told, "sorry about the wait (handed them a card of some sort.) You can use this tonight or the next time." Crickets for us. Then when we FINALLY were sat, our server took our drink order. Forgot sweetener for our tea. Then, rushed away to another table saying, "I'll be right back to take your order." He checked on 3 other tables, had nice long conversations with each. So we left. When I told the manager we were leaving, that we'd waited enough for the night, she just asked, "which table?" No apology. Nothing. Now, they were definitely busy. But the more they sensed we were growing weary and frustrated, the less we saw of them. An acknowledgement would've been nice. So, instead of that steak, we're at McDonalds. Service? 100 times better. read more

Chain restaurant with a few items on the menu that are worthwhile; the ribs and pork chop are both solid choices for your mains; while the baked sweet potato is always done to perfection, without all extra calorie laden bells and whistles read more

I started this with two stars to give a BIT of the benefit of the doubt. However, I so that a lot of other reviewers seemingly have had the same issue as me. I appreciate anyone who is willing to work in the service industry and am by no means saying it's a fun or easy job. But when you have a franchise like this that had plenty of staff working and the wait time to be seated was only 10 minutes you'd think that the food wouldn't take over an hour after ordered. On the wait staff's side of this - if the food is taking exceptionally long, simply dropping by the table to say you're sorry that the food is taking a while as a lot of customer's orders were entered in at the same time (or something along those lines) and asking if another drink was needed would be a good idea! I know a lot of places are understaffed but this seems to be the norm at this location. read more

My family and I were in town for a couple nights and stopped into Texas roadhouse after Skiing. It was jam packed during the dinner rush but we were seated immediately and the server had the warm rolls on the table as we sat down. Those rolls are hands down the best included appetizer available at a restaurant imo! We had a variety of items, including the rattlesnake bites I belive they were called, cheddar cheese and jalapeño mixed together. Delicious with a hint of kick. The full rack of ribs was good but not out of this world. They had a little more fat than I would prefer and also a little "wet" where as I prefer a little more of a dry rib. Still good and probably perfect for some people. The steak was the highlight. 12oz sirloin and it was cooked perfect. Very tender and extremely flavorful. We also had the half chicken which was fine. The sweet potatoes were excellent. Very even consistency. They had little gift bags for the kids which was an excellent touch. Keep up the good work Texas roadhouse Wausau. read more

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Usually the meals and service at Texas Roadhouse is excellent. This time not so, the waiter was slow inexperienced and unattentive. The steaks delivered to our table after waiting for 1 hour we're cold. Complaint to management and all I got was so sorry, can I get you anything. Waste of time after our meals have already been finished. For this encounter I would have left zero stars but that's not an option. read more

Worst experience at a Texas Roadhouse I have EVER had. My boyfriend and I are not the people to complain at a restaurant because we are too nice but this nearly sent us over the edge. Service was the worst I've ever had. The waitress made us feel like an inconvenience over simple things like refills. Her attitude was appalling. We ordered the half rack ribs with MASHED potatoes and a 16 oz. sirloin with mushrooms. Where do I start? The mushrooms were so dry it was as if they were reheated from a previous dinner, the steak had NO flavor, not even seasoning. The ribs were underwhelming and also dry. AND the mashed potatoes had a a whole raw potato in them and were ice cold. The best thing there had to be the free buns. I've always loved Texas Roadhouse but this one makes me rethink ever coming back. Just awful. Didn't finish our food and wouldn't even take a box. Not worth the inflated prices. Won't be back to this location. read more

Texas Roadhouse - Steakhouses Near Me - Wausau, Wisconsin

What a disappointment! Today is my birthday and we are out of town and away from my family. The only plus side to being out of town was that we drove passed a Texas road house on the way in and i was really excited to eat here for my birthday. We got in and ordered our usual-- my boyfriend orders everything with no cheese and no butter. He has a huge dairy allergy. We got our food and a few slices into his steak, he started looking extremely uncomfortable. We looked for our waitress to confirm that there was no butter on his steak. She went back and five minutes later came to us to notify us that they did cook his steak in butter. We are on our way to get his emergency meds and his epi pen at our hotel. Our plans are ruined for the rest of the evening. I work in the restaurant industry and I just have to say that it's really upsetting that they didn't take something like this a little more seriously. They really could have killed him if the allergy was any worse than it is. I hope it doesn't happen to anyone else. read more

Just had the worst prime rib of all time. The cook was not right and was mostly fat. The flavor was lacking as well. Au jus was too salty. The salad and rolls were good? I appreciate the steps the restaurant is taking to socially distance? However spend some time working on prime rib or just don't sell it? read more

It's always "good call" when you are looking for good food, nice portion and "ok price". They have very good meat. The one and only one problem: they cannot make "medium rare". They are very good in "medium" and "ok" with rare. Why it's so hard to do a good "medium rare"? But - they are good 4 stars restaurant read more