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Richard's Restaurant & Bar

3.1 (43 reviews)
Open • 4:00 pm - 9:00 PM

Richard's Restaurant & Bar Photos

Business Info

RICHARD'S RESTAURANT & BAR ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Good for groups
Happy hour specials

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Recommended Reviews - Richard's Restaurant & Bar

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We ordered the steak rare and it came out well done
Ariel B.

If you're looking for good food, I would recommend going somewhere else. We ordered a rare steak, but it came out well done, and the seafood boil was severely overcooked. We waited 15 minutes to tell our server and she didn't even come over to our table until she was ready to give us the check. There was only one server for the entire dining room, and although she seemed overwhelmed and short on patience, it was clear she was stretched too thin. We were genuinely excited to try this place despite the mixed reviews, but unfortunately, it did not live up to expectations. Even small details, like crooked photos on the walls,added to the overall disappointing experience. Sadly, we won't be returning. The food was the biggest issue, and we would strongly suggest hiring a new chef. If you do decide to visit, we'd recommend going just for drinks rather than the food. The bartender was very nice and genuinely funny, which was the one bright spot of our visit.

Menu

Great environment, beer bartered fish was cooked to perfection, wait staff and bartender was quick with drinks and food also greeted right away. Friday fish fry came with soup and salad bar but I passed to get a few drinks while I waited for my food at the bar.

Ribeye, fresh mushrooms, Twice Baked and a on Old Fashioned!!  Yum!

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Could have better lighting, attentive service, and great accommodations for menu. The pricing is very affordable.

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Ask the Community - Richard's Restaurant & Bar

Review Highlights - Richard's Restaurant & Bar

“Steaks are great my preference splitting the tenderloin for two with my girlfriend (I get more that way).”

Mentioned in 2 reviews

Read more highlights

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Wausau Mine

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3.3(209 reviews)
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Very unique interior. They did a great job making it look like you're in a mine. Service was good…read more Food came out quickly and really hot. Pizza very crispy crust, I believe it's a wood fired grill. Everything was good. Fresh mozzarella cheese for sure! Definitely would go back as I originally was going to get one of their sandwiches but we went all pizza this time.

WORST CUSTOMER SERVICE EXPERIENCE -- DO NOT GO TO WAUSAU MINE…read more We were visiting Wausau for the weekend and decided to check out Wausau Mine because it looked like a fun place on the website. BIGGEST MISTAKE EVER. We were a group of 16 people, including 9 kids. Around 1:30 that afternoon, we called to see if they took reservations. The woman we spoke with was great and told us they could accommodate us. Awesome! A few hours later, someone from the restaurant actually called US and asked if we wanted their private room upstairs because they were getting several other smaller-party reservations. With 9 kids in our group, we were thrilled and obviously said YES. We arrived about 10 minutes before our reservation and were seated immediately -- but not in the private room. My sister-in-law and I went back to the staff member who seated us and explained that someone from the restaurant had specifically called us about the private room and that we had accepted it. Their response? There was another party upstairs and they didn't want to "ruffle any feathers." Ummm... what about OUR feathers? We didn't ask for this room. Your restaurant called us and offered it to us. We simply accepted what you offered. Mistakes happen. We understand that. So we asked for a manager. The first manager came over, and honestly, she was great. We explained what happened, and she said she would get her boss. Enter Cindy. We explained the entire situation AGAIN. Instead of an apology or even acknowledging that this was frustrating, Cindy asked if we had filled out the online form. We explained AGAIN that we didn't request the private room through an online form. Someone from the restaurant called US and offered it to us. After going back and forth, Cindy threw her hands up and walked away saying: "I don't know what you want me to do about this." Well, Cindy... honestly? AN APOLOGY. That's it. We weren't demanding free food. We weren't demanding money. We weren't screaming. We weren't asking for anything unreasonable. We wanted someone to acknowledge that the restaurant had called us, offered us the room, we accepted it, and then the restaurant failed to honor what it had promised. Apparently, that was too much to ask. So we asked the first manager if there was another manager on duty. She offered to get the GM, Dan. Dan eventually came over -- after we had already eaten and paid our bill, definitely a coincidence because I noticed him peeking over at us multiple times. We explained everything AGAIN, including how Cindy had treated us and that we were simply looking for an apology. His response? "I'll talk to her." That's it. Someone in our group actually had to ask: "So you can't even apologize to us?" Only THEN did Dan apologize. At that point, we were completely over it and walked out. Unfortunately, the food didn't exactly redeem the experience. It was mediocre at best, and several people in our group couldn't even eat their meals. To be fair, our server was amazing, and the first manager we spoke with was also great. Unfortunately, their good customer service was completely overshadowed by the way Cindy and Dan handled the situation. Here's the thing: Mistakes happen. We get it. But when a restaurant makes a mistake, the appropriate response is: "We're so sorry. We made a mistake. Let's see what we can do." Because here's a wild concept: Sometimes customers just want an apology. We came in with 16 people ready to spend our money and enjoy our evening. Instead, we left frustrated and incredibly disappointed. 0/10 customer service. 0/10 management. Mediocre food. Would not recommend. And we will absolutely NOT be returning. If you're considering Wausau Mine, save yourself the headache and spend your money somewhere that actually values its customers. And Cindy... if a customer is asking you for an apology, the answer really shouldn't be that difficult.

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Wausau Mine - Cave interior

Cave interior

Wausau Mine - Cobb Salad.

Cobb Salad.

Wausau Mine - Exterior

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Exterior

Sam's Pizza-Schofield - Garlic Bread Plain

Sam's Pizza-Schofield

3.9(51 reviews)
8.8 mi
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My family and I were driving through and my husband, who loves pizza, found Sam's off his Google…read moresearch. We like to try different pizza places on our road trips and Sam's was getting great reviews. We are not disappointed! The restaurant gives a quaint nostalgic feel to when we were kids. There's a little arcade, spacious seating area with open viewable cook area. We were greeted right away and welcomed to choose our own seating. There were a few families already seated but the wait staff was very tentative and we got our drink order in right away. After a few minutes with the menu and a bathroom break for the kids, we ordered. Our pizza fries came out and they were hot and beautiful cooked. The crust was crispy and fluffy, cheese melted with just the right amount of garlic salt. My son ordered some of their new wings. They came out a little after the pizza fries. Unfortunately, being a new item they're probably still working out the kinks but the middle of the wings were cold. Our pizza came out and I told the wait staff and asked if they could put them in the microwave. He said he would take them back. Our waitress came back and was apologetic and said they would make us another batch for here or they could box them up to go. We got them to go since we're working with our three year old on sitting nicely and he was not having it. We got our bill and they were so kind, they took the wings off our bill which they did not have to do but it was very much appreciated. We've been to restaurants where constructive criticism was not received well but we're humbled that there is still an established that knows how to treat their patrons right. Thanks you for providing us with a warm welcome, delicious food and great service.

I grew up in Schofield and have fond memories of Sam's. Every time I'm in town, I make sure to…read morestop because it's the kind of pizza that I dream of. The last time I came in May of 2026 the atmosphere, customer service and everything was spot on except,, every single thing that was ordered in my group was burnt. I believe we ordered six or seven pizzas, two or three orders of garlic bread and everything was a little black burnt. It was the worst experience that I've had at Sam's and it has me questioning if I'll come back.

Photos
Sam's Pizza-Schofield - Menu

Menu

Sam's Pizza-Schofield - Cheese Pizza with pepperoni and green pepper

Cheese Pizza with pepperoni and green pepper

Sam's Pizza-Schofield - Menu

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Menu

Richard's Restaurant & Bar - newamerican - Updated October 2026

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