I went in with a sinus condition. Dr. Wen said it could be sinusitis acting up or sinus infection…read more He prescribed for conditions and said take steroid for 2 days and if still a problem, take antibiotic for sinus infection. Everyone was excellent and everything went very quickly. I was very happy with care that I received.

Came in for a very sore throat and was checked in quickly and professionally in their clean and…read morewell-appointed office. Short wait due to lucky timing (only one other person in waiting room). I was called back to exam room and throat swabbed quickly and relatively gently. Carol, (PA) came back with results inside 5 minutes and I was on my way with an Rx and treatment plan. Definitely will use Christus Velocity UC again.

Very attentive and concerned about me. Explained everything and helped me make good choices.read more

Arrived at about 645pm with extreme pain and nausea from an abscessed tooth. The antibiotics the…read moredentist had prescribed were messing me up big time. Dr Joshua H listened to my explanation and assured me he'd help. He prescribed a new antibiotic, called it in and after picking it up I headed home. Within 3 hrs of taking it my nausea was GONE! Everyday that I took it the swelling and pain went down. By the time I made it to the dentist for treatment I only had a bit of swelling and pain. The Dr knows his stuff! Price was very affordable with my insurance and the support staff were helpful and pleasant despite it being at the end of their working day. Highly recommend them!

Very sick and found this place. It is truly a walk in clinic. I walked in and filled out my paper…read morework and the staff even called my insurance company to try and figure out my payment ( I have an off brand ins company). I was seen promptly and treated like they cared. Then the next day, which happened to be a Saturday, they called to check on me to see that I was feeling better. Now that's what I call service. I hope not to get sick enough to have to see them again but if I do I will use them again.

I don't usually leave reviews, but after multiple unresolved issues, I feel it's important to share…read moremy experience. I recently moved to Texas after being with the same doctor in Florida for seven years. I had all of my medical records transferred, including my history with anxiety, panic disorder, depression, and severe sleep issues. Over the past year, I have gone through significant life events, including the loss of both parents and a divorce, making consistent and reliable care especially important. From the beginning, communication with this office has been difficult. I have called numerous times seeking assistance and often felt dismissed. When I asked if the doctor could return my call, I was told she "doesn't usually call patients back," which was discouraging given my situation. There have also been ongoing issues with my medications. Initially, I was only prescribed my antidepressant despite providing my full medical history. At one point, I lost my antidepressant and contacted the office to request a refill in order to avoid withdrawal symptoms. I was told by staff that Lexapro is a controlled substance and could not be refilled, which is untrue. Overall, the level of support and clarity provided has been inconsistent. I understand that policies and regulations exist, and I am willing to follow appropriate steps. However, the lack of communication and professionalism has made it difficult to receive proper care. I will be seeking care elsewhere. I hope this feedback encourages improvements in communication, staff training, and patient support--especially for those managing serious mental health conditions.

The friendliest clinic in Texas! Dr Brown is a wonderful professional kind hearted lady. Takes the…read moretime to know your situation. She will have a smile that will brighten your day lol Her staff are a pleasure to meet also. Your not just getting professional Healthcare. Warm welcome like family Thank You need more stars

By far the best team in the area for general care. very down-to-earth and relatable people that…read moreknow what they're talking about. A huge positive is they are always very good about keeping appointment times and they have a very friendly & knowledgable staff.

Excellent medical care, attentive to the issues I was having and helped me feel better quick…read more Great at communicating and very helpful staff in getting prescriptions where they needed to go as well. Good location and hours. Marvin Watson is a knowledgeable caregiver. Xpress Family Medicine is a great office and easy in and out.

My grandmother had a terrible experience with their front office representative. She was…read morerecommended to a cardiologist in Bryan/College Station and a referral was never sent for her to be seen. They wouldn't even look up the fax number or email to send a referral and we had to gather all of the information our self's or the alternative was drive almost an hour to just give the cardiologist a physical copy of the referral. Remind you my grandmother is 88 years of age. It is very sad that we are so limited to clinic options being in such a rural area. I think the customer service is very pathetic and lazy. I would not recommend visiting this clinic and we will not be returning.

Dr. Wells is the best physician I have ever seen. Ever. I've received medical care in the ritzy…read moreTexas Medical Center in Houston as well as itty bitty small town Texas hospitals. If more doctors practiced using Dr. Wells methodology, we would all be better off. He actually listens to the patient and has not fallen victim to prescribing medications only from the latest and greatest TV commercials. If you are on a budget, talk to him and he can usually find a medication within your price range. He does not accept medical insurance or Medicaid but his price for a basic office visit is the same as my copay for a specialist, $40 cash. It can go up with injections or more complicated visits but you won't get a surprise bill at the end. He discusses fees up front. The day Dr. Wells retires and stops practicing medicine will be a very sad day for the citizens of Huntsville and Walker County. He is the best.

The scheduling person does not schedule appointments correctly…read more The wait time is ridiculous they place you in a room, close the and have you waiting forever and never coming back to check on you nor give updates. I went on my lunch break and was late going back to work appointment was at 1030, the Dr didn't come into the room until close to noon Yes,I was late going back to work amd noon I'm not a happy patient

I am very happy with my Dr John Smith... his nurses snd staff... I've been given excellent care!read more

I went there for a broken finger with a laceration. I received excellent care and customer service…read more Everyone was very nice and helpful. I didn't want to go to the ER and Dedicated Medical Center was the perfect option for me.

I am very pleased with my experience. Meagan Yeates and Curtis Evans are top notch. They actually…read morefollowed up with you and refer you elsewhere if needed. I am afraid I am a frequent flyer to the clinic however, with all of my trips there, I have had no negative experiences. The staff is very friendly, even when the clinic is overrun with patients. I highly recommend this clinic. They exceed expectations.

You take your life in your own hands if you go here. I…read morefinally stopped going here when Andrew Gong yelled in my face that he was doing me a favor. This clinic should be under review but AMA. IM going to contact them next.

Even though this clinic advertises that it is open on Friday, it was not on Friday May 3 2024. I…read moredrove a long way to this place in Jonesboro to get some tests done that were scheduled by the Veterans Evaluation Service. All the doors were locked and no one was around. Not sure who dropped the ball on this, but it was a major inconvenience.

I want to recognize some of the staff who took excellent care of me: nurses Gracie, Alma, Erin,…read moreStephanie, Junah, tech Christopher, and the PT/OT team -- Brian, Brandi, and Wendy. I would honestly rate them 100/10. They were attentive, kind, and made a very difficult situation much easier. While my overall stay had some challenges -- particularly with response times and delays in assistance at certain points -- it seemed like this may have been related to staffing levels rather than the individuals themselves. I also experienced some concerns around discharge timing while I was still dealing with significant pain, weakness, dizziness, and fluctuating blood pressure, though I ultimately stayed longer due to a heart-related issue. One small note: food delivery was often delayed, so ordering ahead may help. Overall, the standout staff I mentioned above truly made a difference in my experience, and I'm very grateful for the care they provided.

I just spent five days in Mother Frances for sepsis and pneumonia, and for the most part, I was…read morevery very pleased with the quality of care I received. The Good: Nearly every nurse I had was personable, knowledgeable, and willing to answer my questions. I'm not great at remembering all the names, but almost the entire staff on the 4th floor of the Houston tower were just phenomenal. Also, when I was admitted, I was on a "cardiac diet" that was from an incident from many years ago, but I was also cleared for outside food (imagine not being able to get a packet of salt from the cafeteria, but I could order Whataburger if I wanted to.) I appreciate that the lady working at Food Services took the time to call around and find out what was up, and get it fixed so that it reflected my actual health needs. Also, the paramedics who transported me were kind, skilled, and calming. The Bad: I had one nurse by the name of Annabelle who did not flush my IV for a full day, leading to it needing to be replaced, and who would not get the charge nurse. During my last IV antibiotic infusion of her shift, I told her it was painful (it shouldn't have been) and she told me the IV was probably just tired, then left for an hour and didn't come back to check on me, just left it going. She also basically manhandled me, rather than allowing me to move my own pajama sleeve out of the way, pulling on my IV and causing additional stress.