My doctor recently relocated, so I needed a second to find the new location. I found it very…read morequickly and parked. There was plenty of parking, both well bodied and handicapped. I was able to park right away. The building is a shared space, so I had to ask where my docs new office was. Found it and waited several minutes. The window was closed and there was no movement behind it. I finally knocked. I was kinda treated like I wasn't expected. Even though I got 3 confirmation texts and a physical phone call. Gail , the receptionist comes hustling in at 12:55. I got the impression she didn't like being put straight to work. Also the phone was ringing. It was from a patient trying to call a physician in another office. 1:05- weight and blood pressure. Turns out I'm fat. With great blood pressure. This nurse was very nice. Doc Mendoza was finished with me before 1:30. She wants me to quit drinking. THEY ALL WANT ME TO QUIT DRINKING. Anyway- her bedside manner is pleasant. She addressed what she needed to, without being rude or condescending. As I was leaving, Gail was much more pleasant.

My uncle recently tried going here and they refused to see him as a patient…read more First, they asked which insurance he had (you know, because their money is far more important than the patients health). He told them Medicare. If doctors actually cared the first question would be what kind of problem are you experiencing? But, no, it's "what insurance do you have"? Then they asked which doctor he wanted to see. He told them one of the men I forget which one. They then told him that, sorry, only one of our doctors is accepting Medicare. Oh, that's brilliant. Why doesn't it say that on the list of insurance that you accept? Next to Medicare it should say Dr. So and so only. The rest are more concerned about their money than actually helping you which is why they don't accept Medicare because that cuts into their paycheck. Well, Medicare is all he has. He's disabled and on disability. Like millions of other people who worked all their lives this is all he has now and this place won't give him the time of day. Then they asked which medication he's already taking. He told them. They placed him on hold and came back and told him that due to the fact that he's already taking controlled substances they can't accept him as a patient. What!?! These "controlled substances" he's already taking are prescriptions from another doctor and have nothing to do with this place. He was looking for a family doctor to help him with everything else, like when he's sick, not the medicine he is already getting elsewhere for other reasons. Any medicine prescribed by a doctor is a controlled substance. That's why you have to go to a doctor to get it. So if you're seeing a separate doctor for specialized reasons but still need a family doctor for basic reasons don't bother with these money-hungry jerks. This is absolutely outrageous. None of these charlatans should be allowed to call themselves doctors. All they care about is their money, not you. If you're poor, don't have good insurance or any insurance, disabled, on Medicare, already getting medicine from another doctor, etc, don't even bother calling this place. All they care about is their money. They don't care if you die.

It's fairly shut down looking even when it's open, there's only one hallway where they see patients…read morebecause of covid.

The scheduling person does not schedule appointments correctly…read more The wait time is ridiculous they place you in a room, close the and have you waiting forever and never coming back to check on you nor give updates. I went on my lunch break and was late going back to work appointment was at 1030, the Dr didn't come into the room until close to noon Yes,I was late going back to work amd noon I'm not a happy patient

Over many years I have seen many Podiatrist. I find Dr. Stephen Ertz and his staff to be courteous,…read moreefficient, knowledgeable and caring professions. After my first visit my foot found pain relief and continues to thrive. I recommend him to everyone with feet.

I do not understand how every review isn't a 5 star. The staff is amazing at both the Shreveport…read moreand Bossier locations. They are wonderful people! Doctor Ertz is the sweetest and he really seems to care a lot about his patients. He has made sure we have a way to contact him at any time after my husbands major foot surgery. We could not have asked for a better staff of people to take care of him. We absolutely adore them all.

I have used them for many years and their quality of care is unbeatable…read more Doctor Bryant is currently my doctor.

The check in process isn't to bad and they wait was little bit but I'm finding that's the norm at…read morebig clinics! I like my doctor!

Awesome staff!! They treated me so well during a tough…read moreillness and did it so professionally. The visit was quick and painless. I took a chance coming here after a doctor at an urgent care only diagnosed 1/3 of my major issues then gave me the wrong medicine. At Healthcare Express I saw Dr. Bricker and he was so friendly and excited to do his job. He knew EXACTLY what I needed. After suffering from a throat, ear and sinus infection for four days he gave me two injections and penicillin. I was feeling 80% better within hours!! Very knowledgeable man with great morals and more than 25 years of experience. He puts the patients health first. I would recommend he and his staff to anyone who needs medical attention!

I arrived at the Shreveport location at 7:15pm (Friday) this evening and was surprised to find the…read moredoors locked. I reviewed the hrs posted on the door and saw a few receptionist sitting at the desk watching me. After one last tug on the door and a quick check of the time on my phone I retreated back to my car disappointed and still SICK. The hrs posted are very misleading.

This is a well oiled machine. They treated me quickly and professionally. I walked in to be greeted…read moreby name by the kind receptionist. They weren't busy so I went right back for my urinalysis... then to a room. I was quickly assessed by the very kind and knowledgeable nurse. Then the nurse practitioner gave me my results... prescribed my medication, answered my questions and sent me on my way. Flu is rampant in our area so I was worried about catching it. I asked why they weren't busy. They said they have been seeing lots of patients but have been working hard. I believe it. The nice thing is they did not hurry while providing my actual care. I live nearby so I was literally treated and back home in 30 minutes.

The nurse practitioner I saw Melissa Rape was not thorough at all…read more I practically had to beg for antibiotics for my sinus infection. I have severe asthma, and she was not concerned at all. Her bedside manor was not the best as she rolled her eyes in regards to my Dr. I see, very unprofessional.

Does NOT except Medicare if you have Medicaid too! Called before I drove to location and asked if…read morethey accepted Medicare and was told yes...got there only to find out that they do not if you have Medicaid as a supplemental coverage. Waste of time due to bad communication

I was impressed with the greeting I received upon entering the office. Once my paperwork was…read morecompleted (new patient) I was seen promptly by a very warm friendly professional PA. Great to experience. I will go back when needed.

Tried to get my mom setup to see Dr Fillecia. After setting the appointment, they called back and…read morecancelled it. They said Dr Fillecia wouldn't see her since she already had a cardiologist. She doesn't like or trust her current cardiologist, so wanted to see Dr Fillecia, who has been cardiologist for me and my father before. The whole point was to get her a new cardiologist. They tried to get her to see a different cardiologist there, but she would have a hard time trusting another unknown cardiologist. I will not go back to ACS and will never recommend them to anyone again. I will advise they avoid ACS at all costs.

I was referred to them by my physician. I arrived on time and was taken back fairly quickly. The…read morestaff was absolutely amazing. Very professional and kind. I had 3 different test done that day and I can't say enough how kind everyone was. I highly recommend this team.