Front desk ladies are always kind, empathetic, very helpful and professional. Clean environment…read more Pleasant atmosphere. Dr J. Taylor Lackey is professional, knowledgeable, and very well manages his time. Most of my visits, I have be able to see him in just 5 minutes. Only one time that I needed to wait about half an hour. Overall never a very long wait. Dr. Lackey well planed and it really helped saving patients' time. When he knew the reasons of my visit, he ordered me for an x-ray in prior to see him, and he told me that I could call to get an MRI order without the need to go to his office again. I have seen Dr. Lackey for my tennis and golf elbows, my dislocated tendon at my pinky finger, and lately a lump at my inner elbow. He is very attentive and provided me with the necessary physical therapy and medication. Claudia, Dr. Lackey's Medical Assistant, has been very kind, considerate, and attentive. She has tried her best to coordinate the doctor's orders and the x-ray unit in order to make it as fast and effective as possible. She has gone over everything slowly to make sure I understand everything right. Maybe the clinic has been too busy lately causing me a hard time reaching her. I left 2 voice messages and have been waiting over 48 hours, but never got a call back. I needed to leave the 3rd message before getting a call back causing me almost unable to get my MRI scheduled before my long trip. The front desk ladies or the scheduling ladies are very nice, always very helpful and are excellent at their jobs! When she knew I couldn't get a schedule at Austin Sports Medicine Lab, she recommended me 3 other labs in Austin and the near by areas and fax out my MRI order to all other labs right away. Finally, I could get my MRI scheduled on the last day before my traveling. I have experienced some difficulty at the x-ray unit inside Austin Sports Medicine. I have had conditions at both of my arms, but the x-ray technologist did the x-ray only one of my arms. I told him right away, but he refused to check even if I asked him politely and more than one time. When Claudia found out, she talked to the technologist and asked him to do the x-ray again for my another arm. Instead of fixing the mistake and having me next in line, he seemed upset and put me the last in line! And this time I waited over 30-40 minutes and still couldn't get an x-ray. Ended up Claudia told me that Dr. Lackey would pull my old x-ray for my another arm, so I didn't need to wait longer. I just wish the technologist was cared to listen to patients and spent a little time double check things. It could help prevent the mistakes from happening and save a large a mount of time for both patients and himself. In Sum: I highly recommend Austin Sports Medicine and Dr J. Taylor Lackey!

Not very impressed with this office at all…read more First - There is zero parking available. (The worst I've ever seen at a doctor's office). People were circling, and alot were parked illegally, even in the grass. I was forced to park next door at all the retail shops, even though there were a ton of signs saying they'd tow. Not really a great first impression. Second - My appointment with Dr. Meghpara felt very rushed, and was not near as thorough as other doctor's I've seen (and what I would require to consider it a worthwhile visit). It was my fault for not getting x-rays from another doctor over in time before my appointment (the office didn't remind me to bring any, and I honestly just didn't think about it until a few days before). I did bring my MRI images and report, and he basically said he had no use for those. I asked if we should take another X-ray at the office, so that he could see my current state, and he basically said it wasn't necessary. He also had me do only a few movements in the office (totaling about 10 seconds) to test out my pain, whereas two other doctors had alot more comprehensive exam. He then proceeded to give me his opinion without examining any x-rays or (from what it seemed) the MRI CDs I had brought in. He just went off of what I told him my situation was, what my last doctor had said (a few weeks before), and basically agreed with that assessment. At this point I was just ready to leave, as I was already disappointed and knew that he is not a doctor I would return to. I wish I would've just avoided going there for another opinion, and wasting $80.

Six months post surgery and I can't believe how much better my quality of life is. I didn't…read morerealize how much I had limited myself due to the pain in my back and legs. I am back to being super active, I am down 40 lbs and I feel amazing.

Care and accommodation for patient-nill. It's just a job. Be ready at their command to get in and…read moreout to the next person. Not a place concerned primarily about the healing

I had extremely severe right arm pain and ended up in the ER. They kept me overnight for pain and a…read morevery high BP, and I met Dr Wupperman the next morning. Within 3 minutes he diagnosed what was wrong, a bulging disc in my neck at C6, and scheduled surgery 6 hours later. 4 hours later the hospital kicked me out because they said I was required to follow new Obamacare protocols before having surgery. I spent 2 weeks in hell seeing doctors that refused to touch me because of the risk of further injury. Last up was a worthless injection. Every day I ended up in the ER to get shots of pain meds to knock me out as the ER doctors apologized there was nothing they could do because of this new protocol. Finally I met Dr Wupperman again 2 weeks later and the surgery was scheduled a few days later. The surgery lasted less than an hour and I was pain free immediately, as he said I would. I had no complications and went home the next day. Because of another accident years before I have had over 40 surgeries and procedures. This was smoother than an outpatient nerve block, I was amazed by this gifted doctor's ability. I can't thank him enough.

Dr. Wupperman saved the quality of my life. After 4 failed spinal surgeries with other specialists…read morehe took aggressive action and knew exactly what had to be done. 2 years later I am still completely pain free. He truly cares about his patients. The only thing that hasn't been a complete 5 star experience was the front desk staff, but to be expected in a busy office. I can't thank him enough for what he has done.

Excellent patient service. They listen, open to questions, I don't feel rushed. They are a great…read moreadvocate in dealing with insurance and pharmacy prescriptions. I love coming here, they know me. I've had a great experiences with Dr. Singal and Hanna-Rose Hix.

Did not take feedback seriously or educate me as a patient on my options accordingly. Moreover, the…read morebedside manner was poor and combative, but mostly odd that my feedback was brushed off. Would not recommend. Maybe she was having a bad day, but she made me feel bad and could not take criticism well. Deeply unsatisfied with what occurred, I will be changing my primary care physician. I've been going to her for years and it's concerning how many patients she's treated.

Dr Rafii gave me and extra year with my husband. My husband experienced right side weakness and…read moretrouble walking , he seen his Primary who chalked it up to being a pinched nerve and gave him muscle relaxers. After going back and forth with his primary and not getting anywhere we sought out the assistance of Dr. Rafii. Dr. Rafii cared, listened and tried to get things figured out with my husband. After a few visits with Dr. Rafii and no real sense of relief for my husband Dr. Rafii did something he said he's never done and ordered a brain MRI...where they found 13 tumors on my husband brain. With the evidence in hand as horrible as it was we had an answer. We later found out that my husband had small cell lung cancer that had metastasized to his brain and he passed just a year later. If it wasn't for Dr. Rafii I don't think we would have even had that year. I am forever grateful for Dr. Rafii and his team for their compassion and care. May God be with you all.

I hardly ever write reviews... but this one is long overdue…read more I had been seeing Dr. Raffi for about a year, and due to personal reasons I had to switch Dr's for maintenance of flair ups. I'm starting an intensive physical therapy program and hoping I won't need maintenance for too much longer. That being said, I am grateful for the time I had with Dr. Rafii. Dealing with a chronic pain condition can be stressful for the Dr. and patient both. But navigating those waters of trial and error didn't seem bad at all with him. It felt more like a team collaboration. Even when times were easy to give up and refer me out...he didn't. It was actually that exact act of kindness that made me want to explore outside of the box of just traditional pain meds. I felt like I had a cheerleader as cheesy as that sounds. It's really hard to find a good Dr. these days and especially one that makes you WANT to get better. Kuddos to you, Dr. Rafii. Thank you for your help. I would definitely refer you to anyone in need.

They have caring staff and several lab services offered in the same building, as well as some…read morespecialized services.

I will NEVER go near that place again. In 2021 "Doctor" Ondash sent me home with antibiotic ear…read moredrops, which was fine except for that fact my ear was swollen shut due to infection and no antibiotics could get in - I fixed his idiocy by going to an ENT specialist three days later with the competence to aspirate the ear and get the antibiotics to the infection. ENT guy said it was in the top three worst ear infections he had seen that year.  Fast forward to this week - Just got released from the hospital after 3 days in the ICU for a subdural hematoma. The day prior to going to the ER I went to Premier and saw "Doctor" Hale, explained the horrible headaches I had been having without letup, slurred speech issues, typing issues - and he gave me an ibuprofen shot and sent me on my way with no follow up. He said he would call to discuss the emailed blood work results with a phone call - nada. The ER doctors were absolutely appalled at the zero interest/lack of concern about the cause of the headaches, which was easily determined with a simple CT scan. They are the McDonalds of the medical field,

I've been a patient of Dr. Grayson's for almost 2 years. It's truly a family business as his father…read moreand brother are also available (hence Dr. G to avoid any confusion). Dr. Grayson is very knowledgeable, patient, thorough, and kind. On my second visit I already felt like a "regular." The entire staff is super friendly. I'm also a really big fan of MA Adam. Just all around great guy and service provider. The office decor is really cool, from the lobby to the exam rooms each featuring a different theme. Bonus, they have an x-ray machine on-site which is super convenient. If you're in need of ortho care in the Lake Travis area this is the place for you. No "bones" about it. Ty LB&J!

I saw Dr Frosty Moore and he was able to diagnose a problem that had been missed by other providers…read morein the preceding year. He gave me home-based conservative treatment options that are working great and cost me nothing. I appreciate that he nailed the diagnosis in one visit and did not rush to do any medical interventions just yet. I am 100% satusfied!

Very comfortable to talk to. I would definitely return if the need rises. I was even given some…read morenotes of the visit from the MA. Dr. John was extremely thorough, too.

Dr. John and his staff are very patient and understanding, from the receptionist to the medical…read moreassistants to Dr. John. He explains everything so you make well informed decisions about your medical health. I feel like I made the right choice.