Issue: Sprinkler System - Unresolved Sprinkler System Repair 03/26/26: The purpose of the initial service call was to evaluate the entire sprinkler system, identify the issue, and obtain my approval before proceeding with any repairs, including parts and labor. The technician worked on the leaking zones and advised that the issue had been resolved. He assured me the system was functioning properly, and I paid for the service. A few days later, while planting flowers, I noticed the same issue had returned in the same area. I contacted the company, explained the situation, and a follow-up visit was scheduled. 04/10/26: The technician returned, performed additional work, and again stated that the issue had been resolved. He indicated that a valve had been replaced and assured me there would be no further problems. I also informed him that the home is currently on the market and will require an inspection once sold. He reassured me that the system would pass inspection without issue. I will forward the email from this visit for reference. 04/15/26: Upon returning home, I discovered the issue persists--the sprinkler continues to leak in the same zone. I was later informed by the supervisor, Olivia, that additional charges would be required to fix the issue, despite the fact that I had already paid for the repair. There should be an option for (NO STARS) read more

After spending almost $3000 for a complete sprinkler upgrade, I noticed several zones stopped working. I contacted the company to have them come out and fix the problem within warranty timelines and they explained an $85 fee would be applied. I told them that they need to fix what was paid for as the job was completed a month and a half ago. They refused and told me to use another company and then hung up the phone. Their customer service is extremely rude and refuses to accept responsibility for their poor performance and non-completion of the job. Also, the worker who installed the sprinklers was aggressive in tone and manner while on the job. Do not use this company as their work and job integrity is non-existant! read more

Had them come out and do sprinkler work and they charged too much but it was too late. Wanted to do a bunch of extra work but I realized that wasn't a good idea. Another sprinkler service told me they were full of crap. Had a sprinkler head break and called them since they were the ones who installed it. Before I had a chance to say anything the lady said this isn't covered under warranty. read more

One of my zones would not shut off and I had cutoff water to my house. I needed this fixed immediately. Texas Lawn Sprinklers had a repairman out in an hour after I called. He went through what needed to be done (replace a valve) made the repairs and overall the price was fair for an emergency fix. He also pointed mapped the other valves in case one needed to fixed in the future. Really appreciate the fast service! read more

Horrible customer service. The lady who answers the phone at Dallas office hung up in my face because I asked her why it mattered who was scheduling the appt as I was scheduling appt for my daughter. I HAD been a customer for years. When I called back she refused to let me speak to a manager and because they have caller ID suddenly the phone wasn't being answered at all. She was so rude and unprofessional! So many businesses that do this service...stay away from this company. Their rating is very low and I've read the comments. They don't need to be in business!! And the lady that answers the phone should be fired!! read more

I gave two stars because the repairs they did were great. However they convinced me to upgrade my controller to a Rachio controller and charged me $900 for it. I should have done some price shopping because the same controller costs $129 at Costco. So I essentially paid $700 dollars for installation. Way to over priced, if you need a new controller buy your own. Save your money! read more

The technician was unprofessional and I was overcharged for a simple repair. The supervisor told me sorry the technician must have been having a bad day and they can refund $25 of the $250 bill to replace 3 sprinkler heads. Not satisfied. read more

I gave one stars due to the quality and integrity of their work. They were suppose to fix 2 zones of sprinklers. They came out (charged me ($374) to replace Solenoid and rebuilt a valve and claimed everything else is good to go. When I try to turn on the zones the still dont work. They wont send another tech out to fix their issue and wont issue a refund. read more

I can't find too much good to say about these people. I have been using them for around 3 years. This year they came out and they were supposed to assess my sprinkler system ($175). They fixed two leaks--total bill $398. They left 2 areas that are not receiving enough water and one gigantic leak in a flower bed that has a very good chance of doing damage to the foundation. Give another company a try and I hope they will do a better job. read more

The owner of company himself came out with a crew, but could not fix a short in line to sprinkler valve. Instead they tied two lines together hoping that would fix issue. Didn't work. He proceeded to charge us $500 (for what I still don't know) and gave us another estimate for $1300 to run a new line. We then called out Hodges Sprinklers, who found the short in line and spliced it back, no problem. Only issue is that now two zones come on at same time - because Texas Lawn Sprinklers tied the lines together (sadly only they know where...) When we asked TLS to come back out and un-tie the lines they denied ever doing this and said they would have to charge us more! Unbelievable! Do yourself a favor - stay far, far away from this company. What a scam! read more

Way over priced. I still went with them. After few weeks had issues. They refused to come back to fix for the repairs they did. They said they will again charge service fee for that. Few days later, when I called them back they said they don't want to do any service for me. Such a worst customer service and I would not recommend to anyone. read more

I would give negative stars if I could. The technician JJ came 50 minutes late. Spend 5 minutes to tell me that I needed to spend $500 for a sprinkler controller ($99 on amazon) and @1200 for installing new backflow system. When I asked a couple of question all I heard is he could not tell me anything, he did not know anything, he did not know how many zones I have, he did not know what the pipes were. Are you kidding me!!! Paid $65 for 5 minutes of being talked down to by a white guy. Wonder if they talk to everyone like this or just to people of color. Called the office manager and she would not even listen to me. Filing a report with Better Business Bureau read more

Called for sprinkler winterization. They came the next day and patiently answered every question. Ask for Stephen Nelson.

The technician arrived early and did a spectacular job. I would totally recommend this business.

The main reason I schedule the service call was for a leak that was in my backyard and obvious. Texas Lawn Sprinkler required that I pay for an assessment of my entire irrigation system. I was ok with that as my intent was to resolve any and all irrigation issues. Post the assessment the technician walked me around the property and pointed out each area that required service. The technician initially told me there was no leak in the one area with water. I challenged his opinion and after several minutes he identified the leak. The technician then provided a quote of $800 to resolve all the issues. I approved the quote and he proceeded to complete the work. Upon completion he walked me around the grounds to show all of the areas he fixed and then he proceeded to tell me there were areas he did not fix because his company does not use clamps, the tubing or the type head that is currently installed. I hired this company to fix my irrigation system and if the technician was unable to because of skill, parts, or equipment he should have never quoted me for service and he should have cancelled the assessment as there are many other irrigation companies that have equipment, parts, and skill to replace and repair. The technicians final attempt at resolving this terrible level of service was to tell me it is only going to cost $477 not the original $800 he quoted. The technician confirmed the decrease in cost is because he was only on the clock for one hour and twenty-eight minutes and I still have leaks in my backyard. I would not recommend this company at all. In all of my years of maintaining a yard with irrigation I have never experienced such incompetence, overcharging, and arrogance. This is an example of terrible business practice. In short, I am leaving this review so other potential customers can learn from my costly lesson or at least be informed about the terrible service Texas Lawn Sprinkler provides. read more

My main sprinkler line was leaking. I contacted the company on Thursday, 5/19 and they set up an appt for Monday, 12/23 with a time window of 12-4pm. Simon appeared at about 1:30 and the work was completed with a charge for one hour plus parts. Simon quickly found the leak and had to source some parts he did not have available. I was not charged for the time he had to take off the site to get the parts. This was a reasonable charge for excellent service rendered by Simon and I would call this company again. Larry P read more

Technicians (Adrian and Albert) were able to arrive earlier than scheduled. They assessed my sprinkler system and identified several problems I had with the heads as well as one of my valves. They explained everything they would be doing prior to my excepting their quote and did an excellent job correcting all of my issues. They were very kind and courteous. I will be happy to highly recommend your company, particularly the guys that came today, Adrian and Albert. read more

Had to have these guys come out 3x because they failed to test the sprinklers post replacement. Was charged $180 to have two replaced, then the next day $150 for a head that was not broken before they came, and I was charged for a full hour of labor when the job took 5 minutes. And then when they came out a third time suddenly 4 more sprinkler heads were broken. After being promised I would not be charged for a system test and revisit on their end, Julio got short worth me and told me he doesn't work for free and I have to pay. Horrible service, would not recommend to anyone!! read more

Texas Lawn Sprinklers - After the second time they came out to make a repair. - Irrigation Near Me

These guys were professional, courteous, friendly and knowledgeable. Highly recommend them!

BEWARE! Would give ZERO STARS if I could. We recently purchased a home and the sellers had this company come out and supposedly do $765 worth of repairs to get the sprinkler system in good working order before closing. Two months later, when we were in the home and turning the sprinkler system on for the first time, it was not functional. We had another company come inspect it who found 15 broken sprinkler heads and a leak preventing the system from operating. Texas Lawn Sprinkler supposedly provides a 90 day warranty (as seen on the face of their invoice), but refused to honor it to come explain the work they performed or verify it was done correctly. They wanted to charge $65 for the "warranty visit." When I first called and explained the issue, I asked to speak to a supervisor and was told someone would call me back. No one did. When I tried to call again I believe my number was blocked, as I got a message that the number had been disconnected until I tried from another number. Absolutely unprofessional and honestly probably in violation of Texas law regarding warranties. read more

Buddy was hired by the Huak Pools when my pool was being installed in 2017. I decided to pay Buddy additional money to have a drip line placed around the pool and river rock added. Buddy sold me on paying extra for a "special glue" that could be used on the rocks to hold them in place since they were on a slope. I agreed and paid extra for the glue. After months of following up to see when the rocks would be glued, Buddy informed me that I would not be happy with the glue and he would not recommend it. Here we are over 3 years later and I have never received a refund. I even offered other work to make up the difference and he has been ignoring all attempts at a resolution. I highly encourage you to stay away...he may take you money and run like he did to me. read more

I'll give them one star because the first time they came out in November, I believe they did a good job getting everything set up for the summer. However, the second time they came out is when the trouble started. In short, I accidentally turned on our drip lines last month and didn't realize that was what I had done. Texas lawn sprinklers came out, dug some holes, reset the drip line, all was well.. or so I thought. Fast forward 1 month, I tested the sprinkler system for the first time since the event and get puddling water from zone 1. I called Texas lawn sprinklers back as this is the same area the holes had been dug. Christine in there office proceeds to tell me I have a known leak from a frozen pipe associated with the freeze in January that my fiancé was told about during their last visit. All of which is false information. She continues to say I have to pay a new service fee for them to come out and it'll likely be $1,000-$2,000 for repairs. I explained this all made no sense and did not correlate with the events that happened, but she assured me this was the case. The notes from that visit even states "no leaks, everything good to go". We got no where with our conversation and I ended up paying a different sprinkler company to come look at the problem. They very clearly pointed out there was no busted pipe. There was however, two very evident straight cuts in the drip line and a completely missing sprinkler head where they had been digging. After calling back, Annie in the office stated her manager Olivia was conveniently at lunch, and Christine stated I was "not allowed" to talk to Buddy, the owner. I was told I would receive a call back from Olivia when she returned from lunch, but that has not happened. They obviously don't want to take ownership of their mistakes, therefore I highly recommended staying away from this company unless you want to end up with similar problems. There are much better options out there who aren't trying to scam you out of money. read more

I had a great experience with Texas Lawn Sprinklers repairing my sprinkler system. So I decided to take advantage of their Christmas light installation service. Probably one of the worst service experiences I have ever had. Mass confusion, lack of communication, lack of interest in customer satisfaction. The crew - who imagine are just subcontractors hired by Texas Lawn Service- showed up and only completed half the job. I was also charged double the correct fee. When I contacted Texas Lawn Sprinklers, they were apologetic, agreed to refund the overcharge and schedule the crew to come back and complete the job. On the scheduled day, they never showed up or communicated with me. When I called to follow up, they were not apologetic at all. I was told they just "did not have time." If I were in their shoes I would've at least called to let me know what had happened and what the plan was to complete the job. So I have planned for someone else to come out and complete the job. It will cost me more money but it's worth it not to deal with this "service "any longer. In short sprinkler repair, thumbs up. Christmas lights installation nope nope nope.And needless to say I have such a bad taste in my mouth over this that I won't use them again for sprinklers either. read more

Charged excess rate for searching for sprinkler line. Technician came out and walked around yard and then billed $400. Company said sometimes find them and sometimes don't but we still charge our full labor rates. Would not recommend. read more

Francisco was on time, efficient, knowledgable and VERY informative and patient explaining my system to me and setting up my sprinkler schedule. read more

We have a small yard with just a couple of zones. Called them to fix a broken head and they quoted a price that included one hour of work doing both repair and checking the system. Guy came out later than the time span they said and told me that to fix the one head would be the $130 quoted over the phone and an additional $65 to go over the system, and additional charges if any additional work needed to be done. He was given the choice of honoring the original price or to leave. He left. read more

Tommy did a great job of adjusting my sprinkler system and moved an irrigation line so it covered a specific area better. I am very satisfied and feel the work was done professionally and at a reasonable price. Tommy explained everything in advance and asked for my approval before he proceeded. JM read more

I cannot say enough about these guys!! Buddy came out and did a small landscaping job and rerouted my whole system around our backyard. The guys were professional and just did a phenomenal job turning my backyard into my mini paradise. Buddy and his crew are just professional as it gets!! read more

A very disappointing experience. Paid for a full system check only to find many problems were overlooked. Numerous system leaks, controller programs were all changed, several drip lines not working and I was charged a second time to replace a control valve they had recently replaced. After several attempts to have them come back out and make the necessary repairs they never showed despite having an appointment. They also severely overcharged me for very inexpensive parts. I would never use them again and caution anyone who is considering hiring them - not to. They are unethical. read more

BEWARE: I rarely post anything but felt that I should warn you all about Texas Lawn Sprinklers. My husband had them come out to replace a couple sprinkler heads. They offered a free system check. We agreed to this. The guy found nothing wrong in the system check and we paid for the head replacement. The guy tried to charge for the system check that they offered to be done free of charge. A couple days later, we received a text from our immediate neighbor that the water on one side of our house was spouting up in the air. My husband went out and saw the whole sprinkler head assembly was lying in the yard. Then he noticed that the back yard sprinlers was not coming on. We called to inform the company and they said it would be two weeks before they could come back. In the meantime we had to turn our sprinkler off and our lawn would not get watered in this heat. When they finally came back, it was a different guy. We found out they contract out to different people. This guy had no idea that it was a recheck until after he was done checking and tried to charge another a trip fee. He told us that the water pressure was high for the sprinkler system. He then left without even checking what we called for. A few minutes after he left, we noticed water flowing out of the water main. We had to call the city to shut the water off. We contacted Texas Lawn Sprinklers again to notify them that for the second time something is worse than before they came. The manager proceeded to argue that they did nothing to cause the new problems and we could not prove they did anything to cause it. To sum this up, we called them to replace sprinkler heads, after they tampered with our system, we now have a module out, a water leak, the sprinkler head is still not fixed and our grass is not getting watered in this heat. read more

I called them out to locate a broken valve. We moved into our home 4 years ago and the valves are all spread out in the yard. After an hour the tech guy found only two. He didn't find the broken one which I had only asked to find. He said there was another technician that had a better detector. My initial thought was, why not bring the "better" detector when you come out? He spent 1 hour and did not find it. I was told, sorry we didn't find it but that I still had to pay for the hour. I did not want them to come back for yet another hour. My neighbor recommended another company. He came out with what looked like a pvc wand and worn out head sets. He found it less than 20 min!!!!! Do not use this company. read more

Do not use this company Buddy and his subcontracting team will over charge you and not even warranty their work, i could have bought a brand new 8 zone system with install for the cost of them attempting to repair my 4 zone system, my advice go with home depot or lowes or even amazon, im currently having my legal team review this case and Texas look at their TCEQ license. read more

They called me right away after I requested a quote from HomeAdvisor. The lady told me there will be $59 estimation fee. When I said I hoped for a free estimate since there will be quite a bit work, she hung up without saying anything ! Is that rude or what? read more

Great service! I made an appointment and they were able to come out to my house ASAP. The technician was able to fix all of the sprinkler heads and did it very efficiently. I would highly recommend!! read more

Made an urgent call due to a leak in sprinkler head. Came the same day and repaired it with a 90 day guarantee. Great Customer Service, Friendly and on time. Also, checked the whole system. Highly recommend! This company is now my "Sprinkler" repair team! read more

Overpriced, over $400 to replace sprinkler heads. And I had a newly sodded lawn that a good portion of which was ruined due to them leaving my system OFF when they completed repairs! I spoke to owner Buddy Godinez who wasn't even willing to come look at the damage his technicians caused. And Tommy who did the work lied to Buddy saying he didn't leave the system off because he never had access to the controller. Save your money and your landscaping, go with some other company for your sprinkler needs. read more

Very disappointed in the service. They installed a new control box containing 27 zones about 4 months ago. The tech spent 90% of his time on the phone with the boss receiving instruction. That made me a little nervous, but oh well. Four months later, we hadn't really turned the system on but a couple of times due to heavy rain in this area. Spring arrives, and we plant some new landscape, and that particular zone won't come on. They come out twice, and each time tell me we need a new valve - only they can't find it & want to charge us $120/hour to dig up our yard to find it. Miraculously, we discover while they're here the 2nd time (we had tree guys on the property trimming trees and the system came on where they were working) - that zones are mis-wired. No wonder they can't find the valve. They said they'd send the original tech out to fix it. Before he arrived, I spent 2 hours trouble-shooting the system myself. Out of 27 zones, I found about 8 were mis-wired and 4 zones were missing altogether. On their 3rd attempt to make repairs, the original young man came out (same one who did the install) to fix it. He did not like my frustration, and he refused to own his mistakes; I finally had to ask him to leave my property without finishing because he stated that some of these problems existed before he changed the box (like 2 zones coming on at the same time). Untrue. He accused me of "yelling" at him when I told him he was responsible for these problems and that he needed a more teachable attitude. I never once raised my voice. Now, I'll have to hire a more professional service to fix their mistakes. Spare yourself the headaches. Use a reputable service with good reviews. read more