Joshua helped me out, got me fixed up in a timely manner before I took my trip to see my…read moregrandparents, needed it done quick and he came through and did a great job. HIGHLY RECOMMEND!

Tommy and his team are awesome! They are friendly,…read morecourteous, professional, and take time to educate their customers about what the vehicle needs and show their clients proof of what needs to be done (I.e. air filter quality, etc.). I went on. Monday morning right after they opened, and they took the vehicle right in. They even showed me that the incorrect oil had been used in my vehicle by another auto service company! Need an oil change & general auto maintenance in the Texoma area? Go see the wonderful folks at Kwik Kar in Denison!

There are 2 unrelated businesses here. Pit Stop oil change and Glen's performance. Glen's is a…read moreexcellent shop that does good work 5 stars for Glen. Pit Stop is a quick lube place that has changed hands several times, make sure they use the correct oil for your car and that any covers removed are put back on. 3 stars for them because they are more expensive than some other shops that do the same thing.

Horrible. Say they grease your car but never has. They always come up with reasons to replace…read moresomething that is not needed.... Best to take to an honest establishment

I find there work is top notch even though it takes time to have it done…read more I also found some work costs more than my dealer and other jobs cost less. They offer a multi service inspection for every one trying to create a larger ticket which is fine but I suggest getting other quotes and pricing on larger jobs above a filter change. Otherwise they are very professional and kind people.

Excellent service, and good communication. I drive past several other auto shops to go to them!read more

The workers there are so kind when my friends and I pulled up at 6:50am on New Year's Day. Very…read morehelpful and genuinely cared about helping us in the most strategic way possible. They are amazing and genuinely want to help. Great service and people:)

I pulled in for a rear passenger flat, only one car was in the shop. I saw three workers standing…read morechatting so i waved and smiled to greet them. They all looked at me and walked away.... i was blown away cause wow, how rude? After 10 mins of waiting a nicer gentleman named Jayme came to help me. You could tell he was having a rough day but remained respectful. However, the other five that were there looked like they didn't really want a job. One lady was made to wait an hour and thirty minutes for a flat patch fix, cause only one employee wanted to work, she ended up being 30mins late to pick up her kids from school. One lady behind the counter even AGREED with me that Jayme was the only one wanting to work. The lady didn't have a jumper on, just a vest, so she wasn't authorized to jump in and help. Their was ALOT of issues when it came to payment time and paperwork. They charged me $27 in service fee's when i had roadside assistance and my family members roadside discount. I asked Sean for Kenneth SPECIFICALLY cause Kenneth was the only one who knew about the current situation and reassured me he would take care of everything. Sean tried to rush me out after i told him i had no problem waiting for Kenneth. He made snarky remarks like "He is with a customer rn so your just gonna have to wait." When im standing 2FT away from kenneth and the customer. "Well your already paying (X) for the tire so what else do you want from me?!" He knew NOTHING about the situation at hand so he had no business making that statement. I didn't get nasty once, my tone stayed the same as when i got there. Its called being a decent human being. I paid the shit and walked out, store management has already been notified and knows all the individuals involved. The employee's attitudes have GOT to change, but it helps when Management decides to change theirs too. You see the managers walking around this store like someone has just kicked their dog. It is taught over and over in leadership training sessions that YOU as an Assistant Store Manager, has the power to change the tone/energy of the work environment. It all starts with YOU. We get mad at the associates for how they act, when in all reality we need to start blaming the management team. They are the ones responsible to train these associates and fix issues at hand instead of letting them get so bad that its almost irreversible. Do better guys.... seriously....

YES! If I lived local this would be who would be servicing…read moremy MB Sprinter! Start of a road trip and had oil changed last week and got on the way anc started having warning lights. Found out it was oil over filled. Called and they could do it. Pulled in and they took care of it right away. Super nice! Helpful! Knowledgeable! Thank you Michael and crew.

I want to say thank you for a great experience compared to Discount tire right down the road. Not…read moreonly did I save my own time which IS valuable 45 minutes less wait than there. Also $200 cheaper for a set of 4 tires same warranty! Thanks guys great work.

5 Stars!! John Chak Automotive did amazing work on my older SUV (having lived on the West Coast…read morefor several decades, my '04 had no rust, so it was worth putting in the required repairs & maintenance). Initially, I had two other mechanics look at my car and one wanted $2,700 just for the AC/heat repair! Mine needed that and balljoints & arms replaced + few more issues so the total spent was $5K but was very fair and included a 24 month or 24K miles warranty on the work completed. JCA are the first mechanics I've ever dealt with that included in the diagnosis, mphotos of every issue + returned the old parts to me. As it turns out, the previous mechanic in another state didn't perform most of the work of which I paid over $2500; he hasn't returned my four phone calls and three email inquiries for copies of my invoices, most of which were paid by cash. . .things that make ya go "hmmmm".... Everybody at John Chak Automotive is professional, efficient and friendly. I dealt with Tyler the most - 5 Stars, too! - and they performed the needed repairs in a timely manner. I am somewhat reluctant to refer businesses to others, unless I am very confident those seeking referrals will have a similar good experience, and I am truly happy to refer JCA to anyone seeking a reliable, fair and professional service establishment that operates with integrity and courtesy - that is John Chak Automotive! Thank you all for getting me on the road again.

Can't beat an honest shop. They didn't sugar coat the problems on my 280k mi Pacifica I was trying…read moreto get an alignment done on. Sucks on my end but I'm thankful I felt I could trust their assessment.

Been using these guys for 20 plus years. Nothing better for pricing and service. Just wish they…read morewould put some TVs in the waiting room though!

I would not recommend this place to anyone. As you have read in other reviews, the customer service…read moreis awful and just a place full of liars. Go to the real DISCOUNT TIRE just around the corner. This place tried to steal their name. Not an honorable business! Incompetence is the best one word to describe this place!