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    Texas Dream Bullmastiffs

    1.0 (1 review)

    Services - Texas Dream Bullmastiffs

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    8 years ago

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    City of Grand Prairie

    City of Grand Prairie

    (26 reviews)

    I am extremely disappointed and concerned for the shelter. Born and raised in GP, previously I had…read morenothing but mostly positive experiences. We had a situation in middle December, close to Christmas where the shelter ACOs were contacted but their services ended up not being needed. Without hearing the full story regarding the situation or even really being allowed to speak on it, my sister was repeatedly harassed by both ACOs and I guess the police department receptionist? I am just assuming the PD because these people were literally threatening to arrest a pregnant woman and claiming she broke "several laws" which wasn't true. This all took place over the telephone, no one ever giving their name. When my sister was contacted again she asked for someone higher up and they just said "that was a receptionist and they shouldn't have said any of that". These people were intimidating, disrespectful, and severely unprofessional when handling this already traumatic situation. We are residents of this city and regardless of what they THOUGHT the situation was, we were NOT treated with respect nor compassion. I personally will not be using/suggesting GPAS as a resource for this city because they clearly do not see themselves that way. ETA: Almost immediately after updating this review, on the same day my sister was contacted by GPAS once more, after receiving no further updates from them for several weeks. She was told that they have contacted the place where her dog was euthanized and that they have no record of her or the dog. They read off the information including the dogs name which was all incorrect and misspelled. So they are steadily attempting to get information but are completely incapable of taking the information, getting the complete story along with facts, and taking care of this "investigation". I also want to include that they have still yet to reach out to the "victim" of this situation (who is literally our mother that we live with) nor me who works at the place this traumatic event was carried out and finalized per the law. They again threatened over the phone, without giving their name, to "take this higher if we can not close this case". The intimidation continues and I will keep updating this review for as long as this continues to go on.

    I filed an animal welfare check and barking complaint with Grand Prairie Animal Services more than…read moreTWO MONTHS AGO, and it has never been serviced. The receptionist says they "lost" my first report filed on 10/9, and the second report filed on 10/20 has never been serviced!  An animal control officer came out to the property on late October, said no one was home, and she'd give me a call once she did an animal welfare check. SHE NEVER CALLED ME BACK. The field operations manager left me a voicemail on December 15th saying she had been out for the past month, and she was disappointed the call was never serviced. From our perspective, the dog is outdoors 24/7 without shelter, so not taking care of my multiple complaints could potentially lead to injury or death of the dog. It also barks all hours of the day and night, keeping the entire neighborhood up. Not having an animal welfare check done more than two months after my reports is UNACCEPTABLE.

    Professional Grooming Corner - Red mark under neck area

    Professional Grooming Corner

    (21 reviews)

    I was a little nervous about bringing my golden retriever here as reviews seemed to be pretty mixed…read moreonline. I did decide to at least give them a try because they are so close to my home and I really wanted to support a locally owned business. They were able to get my golden retriever in right away when I called. The lady I spoke to on the phone was incredibly kind and reassuring. When I got to their location, I noticed they had many COVID 19 protections in place requiring both masks and social distancing. The woman I spoke to when dropping of my golden was very professional and seemed knowledgeable. She told me to to expect him to be ready in 1-1.5 hours. One hour and 15 minutes later, I received the call to pick him up. Upon pickup, I dealt with an older woman who was also extremely kind and knowledgeable. My golden retriever looked and smelled great, he also did not seem stressed or upset in the slightest when they brought him to me. The price was around $100 which was more than reasonable considering how overgrown my golden was. My only complaint would probably be that they did not trim enough off of his ears. However, for his first time, I would much rather them be conservative when cutting his fur then taking off too much. Overall, I am more than satisfied on their grooming job considering how wild my golden's coat was when we arrived. I will definitely be going back.

    I am extremely disappointed with the service I received today. The young man who answered the phone…read morewas shockingly rude. I have brought my dog to this business for many years, and the older gentleman and woman who usually assist me have always been kind, respectful, and genuinely helpful. However, this young man--who stated he is the owner's son--displayed an attitude that was completely unprofessional. When I told him his tone was rude and that he needed to be more professional, he responded with, "Ohhhh, I have a smile on my face," as if that excused his behavior. It was dismissive and disrespectful. If this is the level of customer service they are now willing to accept, it is truly unfortunate. I sincerely hope this young man learns how to treat customers appropriately, because in any other workplace, this behavior would not be tolerated. After nearly 9 years of loyalty, I will no longer be returning. It saddens me to say that this business has lost a long‑time customer due to one employee's lack of professionalism. If I could give zero stars, I would.

    Texas Dream Bullmastiffs - petbreeders - Updated May 2026

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