If you like to be treated with respect, dignity, and common courtesy I DO NOT suggest this clinic. Lucille-the office manager- lacks common sense and common decency when interacting with patients. Her mistakes are plentiful and made several times daily and always at a cost to the patient. The man that is suppose to be over the whole clinic- Farauk -believes every word she says and stands behind her even when cameras and witnesses prove otherwise. They don't care that these patients are PAYING CUSTOMERS who have reached out to this clinic for help reversing what doctors are doing to us by over prescribing harmful medications that have been known to lead to dependence and addiction without telling us the risks in taking these meds so we are then forced to seek help from other doctors to help detox from what the first doctors prescribed to us with no warning and in doing so to better ourselves and our lives are stuck at clinics like this one where there is NO amount of decent customer service when interacting with patients. They feel they have the right to treat you any kind of way..........we are no more than trash to them........when truth be told.......WE PAY THEIR BILLS! We are paying customers, without us their is no money coming in and therefore no money to make payroll.......so how can they treat us as less than human when we go here for a service we pay for in order to give us a better quality of life????Answer........because we allow them too. we let them get away with it.......no more. I am writing this review specifically to bring awareness to this issue and hopefully save someone else from funding this hostile and unprofessional clinic that is more harmful than beneficial. There are other alternatives in the area-as well as the other location for this place which has the same Doctor but not the same office staff. Dr Shamzi is a wonderful, kind, doctor who has always been respectful and caring and shows how much he truly wants to help people overcome this horrible epidemic brought on by pharmaceutical companies and doctors from all over, he just doesn't have a great staff. If you are still considering Texas Clinic, I recommend the Westview location instead of this one, the staff there is welcoming, professional, kind, and respectful. As for THIS clinic........ENTER AT YOUR OWN RISK- and good luck to you, you will need it. read more