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Texas Back Institute

3.0 (8 reviews)
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Physical therapy

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Midtown Medical Imaging - Lobby

Midtown Medical Imaging

2.3(3 reviews)
0.4 mi

Midtown Medical Imaging is a very nice facility. It looks new, professional, and dare I say…read moreinviting? I was referred to this place by my orthopedic doctor. While they take a variety of insurance, they were also willing to do my MRI on a cash basis. I was invited to sit down and asked to fill out several forms. They were provided on a clipboard and there was a cup of pens to select from. I was taking a little too long to complete the paperwork, so the receptionist asked me to come up to her desk where she could help me quickly complete them with the information they needed. She said she would fill in any blanks. Normally I wouldn't do that, but it was for things like my insurance card which they had already scanned and put on file. The actual MRI was quick and painless. Prior to starting, I was asked about the reason for the MRI and whether I had any implants or metal on me. Once I was safely cleared for the test, I was given the opportunity to change clothes and place my items in a secure locker where I input the code. The MRI tech Kari lowered the bed for me, queued my favorite tunes, and helped make me comfortable. She even put a pillow under my knees to steady me. The machine plays some loud bangs and mechanical whizzing noises, but I just kept my eyes closed, my body still, and focused on the classical piano music I asked her to play into the headphones I was given for the 10 minute test. I was told at the desk that they would bill my insurance, so I owed nothing today. However, I might receive a bill at a later date if insurance denies the claim. It will supposedly cost me about $400. I can get my results from my doctor within a week, but I can also request the results within 15 business days. Because I'm doing the cheapest option, I was not given a CD like other patients. I would definitely return here as they were very clean, comfortable, professional, and willing to work with me on a cash basis.

I had a very concerning experience at Midtown Medical Imaging involving a serious reporting error…read moreand poor follow-up. My CT report incorrectly stated that a pulmonary nodule measured 2.7 cm, implying a major increase and a potentially serious condition. When I asked for the measurement unit to be verified, I was not allowed to communicate with the radiologist directly and was told everything had to go through my doctor's office. Even after my primary care office contacted them , the imaging center reconfirmed the incorrect report. An independent radiologist later reviewed the images and immediately confirmed the nodule was 2.7 mm, not 2.7 cm. Only after this was communicated did the imaging center acknowledge the mistake and issue a corrected report. When I contacted the office manager to file a complaint, they first claimed there was no record of my doctor's office calling, and then never responded to my follow-up email. I strongly suggest management review their report verification process, patient communication policy, and complaint-handling procedures to prevent this from happening to other patients.

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Midtown Medical Imaging - Waiting area

Waiting area

Midtown Medical Imaging - CT report with wrong UOM

CT report with wrong UOM

Midtown Medical Imaging - CT report

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CT report

Legent Imaging

Legent Imaging

4.1(8 reviews)
0.2 mi

Do Not bring Children here- Poor Communication, Rushed, Absolutely no explanation of the process…read moreprior to arrival so people can make an informed decision. Felt like money mattered more to them than care for humans. VERY small room, very claustrophobic, caused machine noise to be amplified so earplugs not helpful, they are very cheap & small earplugs anyway- if you dare choose this place bring your own ear plugs, be ready for anything because they don't tell u anything. Can't be in view of room w your child either- super disturbing. Children's has the parent in a viewing window area...wish they would have told us ANYTHING Had 5 phone calls about money - not one mention of what to wear, what not to wear, what is going to happen, no explanation to child, made me stay at desk to pay while took my kid because the technician told me as she was tapping her watch - they had a schedule to keep - again - their schedule & money more important than your child or patient comfort here. Even when I asked for someone to go over what would be done, they rolled their eyes & gave me a forced explanation. We would have left if I had not already paid & I would not have paid if I knew it was a itty bitty room w old machine, no viewing area, no care for anxiety of the child, no care to explain, such incompetence of customer service it's sad. Just all around bad experience! Scottish rite or Children's has a sliding scale, & better facilities- go there instead.

The staff is AMAZING. Efficient, knowledgeable, kind and professional. During the lengthy MRI, I…read morewas asked what kind of music I would like to listen to. I requested Etta James and that made the entire process very enjoyable. I now have the CD in my hand and can take it to my surgeon. Thanks, Legent!

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Legent Imaging
Legent Imaging - 1.5 TESLA MRI WITH BIGGER DIAMETER THAN MOST MRI'S

1.5 TESLA MRI WITH BIGGER DIAMETER THAN MOST MRI'S

Legent Imaging - FULL DIGITAL XRAY MACHINE

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FULL DIGITAL XRAY MACHINE

Texas Back Institute - physicaltherapy - Updated May 2026

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