This morning, I went here to try a new place to buy tires for my Ram 2016. I wanted to try it…read morebecause the company I purchased them from before did not really have good customer service and they only sold tires but did not do alignments, which I wanted. They did provide free rotation but when I made an appt it took 2-3 ours just to rotate them. I was impressed from the moment I arrived. The staff immediately said hello, asked me what I was looking for and they took my information and gave me a cost for a set of 4 Michelin Defender tires for a lower price than my previous company. The Manager (Thomas I believe) told me they would meet or beat the competitors price and he did. He said they would have the tires in this afternoon and could put them on the same day. I was wondering if I would get a call and I did. He called around 3 PM and said if I came in at 5 they would put them on today. They took me in about 445 and I was out a little after 6 and that included an alignment. Everyone was attentive, friendly and truly wanted to do a good job. Highly recommended and telling my friends. One thing that was different is I paid by credit card in the morning instead of paying after the tires were installed. Was not a big deal but was different. I assume had I cancelled they would have refunded my credit card.

Well no good thing lasts forever. This location has dropped the ball, big time. I've been here for…read moreway too long on an otherwise slow day. They had to be prodded into pulling my car into the open service bay. They don't seem to realize that nobody wants to spend one minute more than necessary in a dismal gray tire store that's broadcasting that moronic country music that makes you want to slash your wrists. The lyrics sound like they were written by a 5th grader and the intended audience is the 5th graders. Please get me out of this place with my wrists in tact.

North Georgia has been servicing my vehicles for15 yrs. I have always been well pleased with the…read morework and everyone there goes out of their way to make sure you are satisfied with the service. They are honest and trustworthy I wouldn't go anywhere else.

Super friendly with great customer service!! Fast efficient and knowledge. Service was…read morepersonalized.

My friend Cheri and I were heading down to Augusta when her BRAND NEW TIRE blow a huge hole. It was…read morein downtown ATL and thankfully we pulled into a safe place. We had to go to 2 places to get a new tire. New tire on we made it to Augusta. When we stopped we noticed the tire was almost flat again. Something with tire stem. She made it back home to return the blown tire from MACK SMITH TIRES, LLC. Steve Anderson has refused to honor the warranty leaving Cheri in a really bad spot! She spent $900 on new tires and other services. I cant believe that he wont make it right!!! Beware of this company! This was a very stressful and scary situation. Thank goodness we didn't fall under any harm.

Took our 2018 Dodge Grand Caravan in for a tuneup because it had a miss. Everyone was so helpful…read moreand nice and prices were lowest in town. They found out that there was an issue with the engine that needed to be addressed by the dealer and saved us a ton of money and headaches! I highly recommend Mack Smith Tires and will definitely take my vehicle there again. Thank you for excellent customer service!

everything is normal in terms of Costco. Selection is rather limited compared to major metropolitan…read moreareas such as Atlanta and Bay Area, California. One staff called Amy is consistently unfriendly if not hostile and dismissive. Description: Old(55?), Caucasian female, lots of white hair, relatively short, relatively overweighted, often works in the customer service station near the exit. You may want to talk to another person lest your mood be ruined by her.

Went in today to buy a device. No one is around. On the other side a worker was talking to what…read moreseemed to be a customer. But I notice she has a COSTCO badge on too. They notice us and keep the repairs to my house conversation going. My wife turns around and she's a young kid who helps us. We go to pay and the cashier is real pushy on the executive membership for 21 dollars more to save 10% on the purchase. We say no. Like 3 times. Finally get through the transaction and she says.....would of saved 9 dollars. I almost said....spend 21 to save 9.

I had a fantastic experience at Discount Tire in Chattanooga! I'm a native Tennessean in from Los…read moreAngeles on business when I realized I needed new tires and wheels before my cross-country drive back west. Ethan was a total pro from the second I walked in. He took the time to show me every option and gave me a great deal. He even went the extra mile to call the Atlanta hub to make sure my wheels arrived before I had to hit the road. The wheels arrived exactly on time, and the tire pricing was actually better than the local wholesale clubs. Huge thanks to Ethan for the help and Corbin (the manager) for running such a tight ship. If you need tires or wheels, ask for Ethan!

Drove up, got a quote for 4 new tires for my truck. I asked them to meet the price of another…read morecompany and they agreed. The tires were high quality and they did the alignment. It was not a long wait so I will be back. they also check tire pressure and rotate tires for free. I also found out they will patch a tire with a leak for free .....(depending on where it is and the type of puncture)

Oil change and tire rotation…read more Even though my truck requires an extra quart, the total price of $133 seems really high compared to previous years. Will have to start shopping around when it comes due the next time.

Excellent as always. Great service, fast and on-time installation, competitive prices, plus…read moreincredible customer service. I've used them multiple times in the past and will continue to do so.

DO NOT TAKE ANY VEHICLE TO THIS COMPANY! Took our truck in to have a head gasket repaired. Took 4…read moremonths and 3 failed attempts but still they claimed it was done properly. Picked the truck up because the mechanic, Shane, said he did everything he could and it still wasn't running correctly and we Ended up paying $14,000 and we were left stranded because the truck broke down within 400 miles. Go figure! It blew a 4th set of head gaskets! They have said they will pay for repairs but it's been over a month since it broke down again, and they still haven't paid for their mistakes. Took it to a new shop and we were told the engine doesn't even have the right bolts in it. Clearly this shop knows they messed up big time but even tho they say they will back their warranty and pay for it to be fixed, it's all lies and they don't keep their word. BEWARE of this company. Nothing but lies and really bad work. This was a Welding truck and it's been 5 months of lost wages because of really bad work. I attached pictures of the motor when the truck was considered "done". Looks like we went to the junk yard and got a derby motor!

I would not recommend Rock Springs Tire. We had 3 lug nuts come off after getting the tires…read morereplaced. Two were found at my families house in Ringgold and by the time I arrived at Ider, Alabama I had lost a third lug nut. I messaged them on facebook because they were closed and they were at first willing to make things right until they found out we were an hour away. I told them I was in Ider and they would send a technician and they said to send an address and we will come or we will be here at the shop at 6 am. They then responded asking what is make and model of the car. I then asked what time they were coming with no response. I asked if they were coming and again they did not respond. My husband and I called at 6 am when they said they would be open and he then proceeded to blame it on someone else and refused to make things right. He did not have the decency to inform us that it was too far or even offer to meet half way. He even stated that someone had to tamper with the lug nuts that there is no way I could have driven that far. He then proceeded to tell me to come to the shop and he will loosen my lug nuts and see how far we would make it down the interstate. He is right, only by the grace of God that me and my twin boys were able to drive as far without a life threatening catastrophe occurring! He was extremely rude, course and unwilling to even consider human error. My Husband drove in from South Carolina to help and my father had to run to toyota to buy special lug nuts. All for cheap tires and service that comes with a threat!

Professional, Courteous, reliable, and go out of their way to help…read more Had an issue on the freeway and had been to their shop prior (the issue not being from their end), I called up NTB and they -Set up roadside assistance -manager came out and brought some lug nuts I needed, which he didn't charge. RISKING HIS LIFE to bring them out on the incredibly busy 75 freeway BTW! -Shop team checked the truck after towing also free of charge I really have to Thank Everyone of Them. Absolute GOD sends and I Appreciate their Service.

Bought a battery in 2022 that was an interstate battery. The battery to be going bad so I went…read moreback to get another battery. They never told me they don't sell interstate batteries anymore and then they me $44 to pull a battery out and put another battery in that was not the brand I wanted. There was no communication at all and I paid as much for a cheaper battery than I paid for the interstate battery and it should have been at a reduced rate because it still warranty left on it, but that's OK I will never go back. Shame on you people shame on you. I will go straight to interstate and put the battery in myself.

Taylor and his team are AWESOME! I was referred there by a friend and I'm very pleased. I needed a…read morenew set of tires and they were quick, professional, and I left happy. I recommend Fix A Flat to anyone I know! The price is unbeatable for the service you receive! Highly recommend!

Came and got a tire, it blew out on me on the next day on the highway. I had to pay 165 out of…read morepocket for somebody to change my tire on the interstate! And when I got back to the tire shop I was only refunded my $40 for the bs tire quiet frankly this tire shop is a joke some Rinky dink Bs actually‍.‍if you have a EXPENSIVE VEHICLE GO ELSE WHERE.