6am: I'm the only one here, all stations were open. Charger 03 had an error message on the screen,…read moreso I went with Charger 01. It's been a while but I opened up the Electrify app and was able to connect quickly. 10 more minutes and I'll be set at 80 percent charge.

Chris and his team are amazing! Every visit I have had at this store has been great! I'm always…read moregreeted with awesome customer service and every question I have is answered with detail that I can comprehend. They always go above and beyond for their customers and I feel appreciated for even walking in the door. I Love the staff here! Thanks for making a difference!

Had a continuous battery draw somewhere in my Honda CRV by the time I switched to an interstate…read morebattery. Before I finally found someone who could diagnose and fix the issue, I came back with a dead battery within 3 to 5 months and the guys remembered me. Gave me a replacement no questions asked and even bothered to measure the voltage to see just how bad the drain was. Very nice people, would really recommend their shop.

I contacted AAA about a flat tire. Earl from Excell Service responded within minutes. Fortunately,…read moreour car has a donut spare, and Earl had on our way in no time. Great job!

The dispatcher reported me for "fraud" to AAA after he harassed me, telling me to "go complain to…read moreAAA like everyone else".. he then got my AAA account red flagged as me being "abusive to the driver"... Too bad the cameras, with sound, pointed out his nonsense, AAA IMMEDIATELY unflagged my account, as it never happened, proof provided. Awful place, awful service, lying cheats, nothing more.

These guys are always enthusiastic and very helpful. Today was no exception! By all YouTube videos,…read morethe headlight on my suburban was gonna be trickier than I thought, and wud necessitate pulling the plastic part of my fender off. In any case I brought in the bulbs that I bought two weeks ago from them, and no questions asked they dug right in and actually found some trick to be able to get that bulb out without pulling the plastic fender piece. I'm hoping I got the name right I think it was Alex and while Alex was changing the bulbs the other young man enthusiastically covered for him with the other customers. real good guys probably a reflection from the top.

Alex at Advance Auto Parts was amazingly helpful in changing my car battery. He explained…read moreeverything with such ease and expertise, and most of all kindness. He also helped me find a key fob battery and oil to top off the tank. If I need car help again, I'm definitely coming back here and asking for Alex!

I returned to do some more upgrades recently and I was pleasantly surprised. I knew it was going to…read moretake some time as most dealerships are out of business in the Chicago area. I was told aprox 2 weeks. It was exactly 1 week and a day. The work was great. In the summer the wait can be anywhere from a few days to 4-6 weeks. It is expected though because of the lack of quality shops still in business in the Chicagoland area. That's why I plan ahead and do these upgrades over the winter during the "off season". Gives me time to pay and keeps my local bike shop busy. It's a win-win situation. Try them out !!! You'll be happy.

Guys seem to know what they are doing! Highly recommend..................................read more

Vehicles just bring problems for me. My battery light kept coming on, saying I needed to change the…read more battery, so I drove to Advance Auto Parts to see if they could help me. The employee came out and did the battery test, and it turns out my battery was on its last leg. The employee helped me choose the right battery for my van and was able to install it. Took a little bit of work, but the job got done. I love that they can do that service right then and there. Much cheaper than going to my dealership and finding a time to get to the dealership since they were booked out until the following week. They provide other quick services, which is nice when you need a quick fix.

I needed a new battery, my car died so I got a jump and headed over to advance. The man sold me a…read morebattery and provided me a military discount. He then offered to put the battery in my car. My car was very difficult to put the battery in, but the employee maintained his professionalism even though the car gave plenty of trouble. Needless to say, he completed the task and was great and kind and professional. I recommend this location based on the customer service!

Came here several times since they took over from the previous Tesla tenants at the outdoor mall…read more:-) After a long time we finally pulled the trigger and due to great rebates made a purchase of an Air :-) Great sales folks who take time to talk through all the details. For test drives it's a short walk around the corner over to the parking garage and just one set of stairs down.

A Horchers Towing was very responsive and great to work with. Our car was stranded and they…read morereached it within an hour and towed it to the repair location. I would highly recommend A Horchers Towing for any towing needs.

Recently I was careless and sat in my car with the accessory power running while I chatted with a…read morefriend. When it was time to start my car I realized that I had drained my battery. We called one service center and they were unable to get to us that afternoon but recommended A Horchers Towing. A quick phone call to them and they responded that they could be there in about 25 minutes. Sounded good! Imagine my surprise when they showed up less than 10 minutes later! Hawk (the service tech) charged my cars battery, and also warned me about driving home with the auto start-stop system engaged. I didn't know how to shut it off so he also turned that off for me and showed me how to turn it off or on. Hawk was a great guy to work with and while I hope I don't need their service again I do heartily recommend them.