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    Tesla Supercharger

    5.0 (1 review)
    Open Open 24 hours

    Services - Tesla Supercharger

    EV charging stations

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    1 year ago

    Helpful 2
    Thanks 1
    Love this 2
    Oh no 0

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    Auto Care Towing

    Auto Care Towing

    (4 reviews)

    I was forced to use Auto Care Towing after a one-car accident, and the experience was awful from…read morestart to finish. My vehicle was taken to their Watsonville/Royal Oaks yard, and dealing with both the office staff and the tow yard attendant was unnecessarily stressful and hostile. I paid $1,500 to retrieve my vehicle, yet once on site, the yard attendant refused to give me his name, acted aggressively, and attempted to prevent me from leaving with my car after it had already been fully paid for. He became confrontational, behaved in an intimidating manner, and even tried closing the gate while I was inside the yard. I felt genuinely unsafe during this interaction and simply wanted to back my car out while waiting for another tow, but I was still denied access. While dealing with this unprofessional behavior at the yard, I had to call their office again. I needed my car towed to a tire shop and literally had to call their office three times before anyone was finally dispatched. Each time I called, I was told it would "only take about 20 minutes," which was repeatedly not true. It wasn't until that third call, while the situation was actively escalating at the yard, that they finally seemed to take the situation seriously. Once we were finally on the road, the tow truck driver followed behind me. During the drive, I received a call from a random office staff member telling me that I should have paid for the tow before leaving the yard and that my car would not be delivered to the destination until payment was made. This was never communicated beforehand. I pulled over to the side of the road, spoke directly with the tow truck driver, and explained the call I had just received. I asked whether I should pay immediately or upon arrival. He confirmed that paying at the destination was fine and that this was customary. The conflicting information and unnecessary call added yet another layer of stress to an already chaotic experience. The entire interaction was recorded, and I will be sharing the footage with my large local social media following so others are aware of how customers are treated here. Accidents are stressful enough. This level of unprofessionalism is unacceptable. I strongly recommend avoiding Auto Care Towing if you have any other option.

    Absolutely the rudest staff you can encounter. I hope no one ever has to deal with a repossessed…read morevehicle that goes through this business.

    Monterey Garage Towing & Storage

    Monterey Garage Towing & Storage

    (75 reviews)

    I have had AAA forever, because roadside service is essential: when auto repair becomes necessary…read more The one time I switched, my midnight flat tire was a nightmare, to fix. Had to call the police, who did not know the 24/7 auto service available. Well, last month my battery needed replacing. In the driveway, the car would not start. I called AAA, they could not come immediately. When they finally arrived: although I told them, I needed a new battery, the service man thought I just needed a battery jump! Then, he said, he had to go away to get one, for my car. Over 2 hours later, he showed back up, with the new battery. So, I was very nice: he told me multiple times, about being shot 6 times in Vietnam, once in the head!!! Bullcrap, he was 46: I am 66, female and do not like scammers!!! The dealership charges $250 for a battery, plus $150 labor to install. AAA charges $225 for the battery, because I pay AAA annual fees. Overall, it got done. My neighbor came to chat, which saved me, from the service drivers BS. However, please be very careful. So many creeps out there, nowadays!!!

    Unfortunately, this company does not know anything about customer service! All I received was rude…read moreand disrespectful service when I called to get an ETA for my car. I really don't know why AAA keeps renewing their contract with these companies that all they care about is the $$. Maybe invest in your staff so they could provide better service to the community! It's just a shame to have to deal with these type of businesses! 0 recommendations from me!! Stating they fixed my issue when they never arrived to the set location. My tire is still flat btw!!

    Tesla Supercharger - evchargingstations - Updated May 2026

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