Hadi and the team Autobahn are great! I recently purchased a 2013 Volvo C70 convertible hard-top…read morefrom Autobahn, sight-unseen, and it couldn't have gone better. They cooperated with arranging a pre-purchase inspection at a local garage I chose, and worked very fairly with me to address a few findings; which wasn't unexpected for a 13 year-old car. This included replacing the alternator, which was working, but "iffy." They covered the labor and I provided the part. When the new alternator I purchased arrived damaged, Hadi sourced a replacement by the next day and kept us on schedule to pick up the car for my wife's 50th birthday. He even took care of sending the faulty alternator back to my vendor for the refund. I had a terrible experience several years ago buying a car sight-unseen, so I was a bit apprehensive going into the deal. But they prepared the paperwork exactly as we discussed, with no hard sell on add-ons or other services to push up the price. We resolved every issue that came up on a gentleman's-handshake, and they stood by every bit of it. 5-stars the whole way through!

Would not recommend coming here. This is your typical used car dealership with terrible service and…read moreunsavory employees. Waited 30 min for someone to even acknowledge my being there. Finally, when I talked to the heavier set Hispanic man he was very rude about me asking to see the interior of a car. When I did ask to test drive it, I was told I needed to submit a credit app, implying I could not afford it. First of all, I drove there in a car of similar value. Secondly, the "dealership" was in a rough part of town and far from glamorous to say to least. For them to treat me like I drove to a Porsche dealership to joy ride a $200k car was laughable. Lastly, I would never submit a credit app with a place like that because god only knows where my social security number would end up if I did. Stay far far away from this place.

I never thought I'd leave a positive review about a car buying experience. I expected this to take…read moremost of the day, but it didn't. We were in and out in about two hours. Aaron O, Andy V, and Oscar B were professional, straightforward, and respectful of our time from start to finish. There was no pressure and no unnecessary waiting around. Aaron was especially easy to work with. He was personable and kind, and he took great care of my mother, which I really appreciated. We got the deal we were hoping for without any drawn-out back-and-forth or the usual "let me check with my manager" routine. The process felt honest and efficient, which is not something I ever expected to say about buying a car. Overall, a very solid experience. I would definitely recommend Norwalk forever and ever. And I hope this same team will be around when it's time for me to buy a new car!

I emailed Norwalk Toyota to look at a 2023 Camry SE. While the car was advertised at $27,634, the…read moresales manager, Eric, insisted on a $1,995 'mandatory' Zurich Shield and Key Replacement fee. As a professional automotive mechanic and manager myself, I know that these add-ons are optional. Under the 2026 California CARS Act, dealerships are prohibited from misrepresenting 'optional' products as mandatory or charging for items that provide no benefit to the specific buyer. Since I have the shop and the equipment to program my own keys and apply my own sealants, these fees are entirely valueless to me. Furthermore, this vehicle is 'Toyota Gold Certified.' Per Toyota's own national CPO standards, the vehicle is required to include two master keys to pass the 160-point inspection. Charging nearly $2,000 for 'key insurance' on a car that is already required to have two keys is a redundant and predatory practice. When I called this out, the manager's response was that the price was 'firm' and my professional perspective as a technician was just a 'personal perspective.' I was ready to buy at the advertised price, but I will not do business with a dealership that ignores its own certification standards and state law. If you want a transparent deal, look elsewhere

I am very happy with my new lease and would like to extend my gratitude to the McKenna BMW team. I…read moreespecially want to recognize Jesus, who was incredibly knowledgeable and helpful throughout the trade-in and upgrade process. Jesus made the entire process short and easy which is great when you car shop with a toddler. So Jesus takes the brownie points! Thank you again! As a loyal customer now on my fourth BMW lease, I am pleased to continue my relationship with McKenna BMW, where I first started in 2018. Mo Ali the BMW Mckenna Manager was so kind to follow-up with me and made my experience complete by making sure I was 100% happy with my lease and took care of my small concern I had with my floor mats. Thank you for saving the day. The cherry on top is getting the VIP benefit at McKenna and having complimentary carwashes, which I love. Thank you so much McKenna BMW!

My husband and I stopped by to browse and we were greeted immediately by Adrian M…read more (Sorry your last name was long and it didn't stick in our head haha) Just wanted to say thanks again for the great service during our car search. We've had some stressful experiences at dealerships before, but you were patient and never made us feel rushed. We were impressed with your knowledge of the different models; you answered all our questions without a second of hesitation. More importantly, we really appreciated your kindness and the fact that you gave us the space to explore our options without any pressure. I'll definitely be recommending you to our friends and family! Thank you!

Mike was great, but there were things that should have been included that were not. Should have…read moresupplied as part of the deal

Do not trust this hertz car sales location .They are not transparent on their sales.Do not trust…read morethem.I called couple of times w/no call back says a lot about their business. I never write review but this time I had to for not showing any respect for their customers who just bought a van recently 20 days ago.

I met with Sam on the phone for a complimentary "2nd Delivery" where he answered my questions about…read morethe instrument panel and overall car operations. This was extremely helpful because I had already spent a few weeks with the car but still hadn't figured a fee things out. Sam was knowledgeable, informative, and easy to talk to.

For any Porsche owners in SoCal, I can't recommend McKenna Porsche enough. No affiliation or…read moreincentive here, but after servicing at multiple dealerships around the area over the last few years, their service blow the others out of the water. Willing to go to bat for you to get very reasonable pricing. Shout out to Geraldine, my service advisor! Thank you again McKenna Porsche!

I would like to commend the staff here for doing all the work they do, and in busy situations…read more Please forgive my misspelling, I want to thank Iseah who talked to on the phone. I want to thank Jay who helped people the day I went. The facility was clean and organized, so I felt very comfortable about coming here. They are next to car wash and a gas station. Also, Stonewood Mall is across the way too. The had coffee and snacks, I loved that they had Kirkland coffee pods, oh heck yea. The waiting area is not huge but enough. Jay was very knowledgeable and helpful; I overheard him helping people out. As far as value, I felt I got a good value, as I was shopping around. I was given a time estimate, and a time estimate if I wanted additional service and they were very good about meeting that. I got a free car wash at the was station next door, full service, and they did a great wash. I am already planning my next visit with them. I will update review in the future.

I asked for an oil change and air filter check. The car after returned was making an odd noise…read morewhen the A\C was turned on. We checked the air filter and out popped a partially torn paper with instructions how to change the filter... I've been going here for many years because it's close to where I live. They have made other mistakes like forgetting to plug in my rear view lights again after replacing bulb. They couldn't fix my old sonata either and the check engine light returned 3 times when promised it was fixed. I thought easy jobs was okay to trust this place, but I was wrong. Only bring your car here if you want a high chance of screw ups on your car.

I've bought at least three vehicles from the GSA Auction at the Norwalk Auction over the past…read moredecade, and my family has purchased an additional three or four. The vehicles always seem to be well maintained, clean fleet vehicles. The staff at at NAA has always been pleasant and as expedient as one might expect when dealing with government paperwork. I don't think the deals are as smoking as they were 10 years ago, but I just purchased a clean Dodge Grand Caravan for about $100 over low blue book, and I didn't need to pay sales tax when I went to the DMV. Frankly, you're going to struggle to get a better deal on the street. If you do purchase from the GSA, here's a tip - the FOIA (Freedom of Information Act) is your friend. Email the FOIA folks requesting service records, etc; their response has been less than I hoped, but far more than a Carfax report, and it's an excuse to use the FOIA :) Regarding the negative reviews I've seen - If you don't have a dealer's licence, don't expect to get into the non-GSA auctions.

the people who anwser the phone are really rude, and they act like they hate their job and everyone…read moreelse, don't give you any information, i had a bad experience in this place!

Great experience !! Adriana was so helpful and friendly and worked with us until we were happy with…read morea deal and we almost took her to vegas with us lol but on the real if you need help shes your girl Adriana !!

Rene took good care of me champion is the best very professional and making sure my needs are metread more

Mark G was amazing. I was in a bad situation with my car and owed lots of money on a vehicle that…read morewas not worth fixing. With interest rates being so high, I could not afford anything new or preowned. He got me into a lease in my price range for a new Corolla Cross. I absolutely love it! I have no time or energy to haggle at a dealership. He did it all for me, delivered my car to my door and took the old one away! So easy!! The Cross has so many safety features that when I got an insurance quote for my soon to be driving 16 year old, I couldn't believe the price. Thank you, Mark, and to my cousin for recommending you to me. When my girls are ready for a new car, Mark will be my first call.

If i could give Gilmar 10 stars i would! I tried doing things on my own and it was a mess, mark and…read moreSean were a true god send! I had hundreds of questions, needed much help and what i thought probably wouldn't be possible (me getting a new car) was totally possible thanks to Gilmar automotive. Easiest process ever, excellent customer service and i will forever use these amazing humans every 36 months for a new lease. THANK YOU Gilmar auto!!