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    Tesla

    2.8 (6 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 3 weeks ago

    Services - Tesla

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Tesla Photos

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    9 months ago

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    2 years ago

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    3 years ago

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    11 months ago

    Really nice staff, came in at like noon to look at a car and left by 2 with the car. Great staff, very helpful, and a nice waiting area.

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    2 years ago

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    Ted Russell Ford - Kingston Pike - Cards in about as good of shape as the salesmanship and customer service you can expect from here haha

    Ted Russell Ford - Kingston Pike

    (43 reviews)

    John Tigci is my guy!!! I bought 2 cars in the past year with him…read more Car#1 - I was particular in what I wanted and every other dealer I went to simply did not listen and wasted my time. John Tigci did not!!! He really heard me and showed me only what I was looking for AND I was there alone and he did NOT attempt to take advantage of that. He was very informative and made sure I understood. This is the first dealer that treated me this way. He is very knowledgeable and answered my questions with real answers, not just scripted ones. I could tell he was experienced and didn't play the "let me go ask my manager" game. Although my credit score was good, I haven't used my credit in 15 years which made me hard to find in their system. John Tigci was very patient. For this same reason I needed a co-signer, my dad, who lives a few states away. Neither one of my parents are good with online paperwork. John's patience were beyond what I would expect, better than mine would have been. He treated my parents with dignity and respect, not common in these situations. The vehicle I wanted got sold before I could get it. I was disappointed. John Tigci found a vehicle I liked better and I fell in love with it. I happily drove it for 7 months then got hit by another car which totaled it out. I went back to John, told him what I wanted (there were 3 I was considering) and he was on it! He was his usual professional, informative, patient and understanding self. He didn't try to interest me in anything I didn't want. This sale went quicker as I didn't need a co-signer and the system knew who I was. I'm just as happy with the second vehicle as I was with the first. Bot times John followed up after the sale a few times. He asked how the vehicle was, if I was happy with it and if I needed anything. His actions really showed that he cares about his customers and wants to do well for them. His experience, knowledge and patience as well as his incredible ability to really hear what someone is looking for is not found in most car dealers. When I'm ready for another vehicle, John Tigci will make another sale. I strongly recommend him for single women who do these things alone or anyone who just wants a straight-up honest guy to do business with without the scripted nonsense and push for a sale. I feel my happiness came first before the sale. John Tigci is my guy and I recommend him will full confidence to anyone looking for a vehicle. This is a Ford dealer. Neither of the vehicles I wanted were Fords but John Tigci made it happen anyway. With Gratitude, Rainie Dae

    Great and fun employees, and a great experience all around! Thomas Loose was our salesman, and he…read morewas great! Couldn't be happier with my new GT!

    West Knoxville Chrysler Dodge Jeep Ram - These tools were left in the engine, they said 3 people took a look at my car. But 3 people couldn't tell that they left shit inside?

    West Knoxville Chrysler Dodge Jeep Ram

    (78 reviews)

    David Householder was our salesperson, and he was outstanding. He was patient, responsive, and went…read moreabove and beyond to make our deal happen-- even taking calls and working with his manager on his day off. His level of customer service is exactly what you hope for when purchasing a vehicle, and we would highly recommend working with him. Unfortunately, our experience took a significant turn for the worse once we entered the finance office. Despite clearly and repeatedly stating that we were not interested in any extended warranties or additional products, Christopher Blais continued these options in an aggressive and unprofessional manner. His approach felt more like pressure than customer service, and the interaction became increasingly confrontational and uncomfortable. What should have been a smooth and positive closing process quickly became one of the most frustrating and unpleasant car-buying experiences we have ever had. The level of pressure applied in the finance office was excessive and inappropriate, and especially after our repeated refusals. If it were not for David's efforts, we would have walked away from the deal entirely and taken our business elsewhere. While we strongly recommend David Householder, we cannot recommend the overall experience due to the conduct we encountered in finance. Management should take this feedback seriously, as it significantly detracts from the dealership's reputation.

    Hello I have bought 2 cars from this dealer and have had…read moregreat service in both sales with Carson and my sales person . Would recommend this dealer to others .

    Rice Buick GMC

    Rice Buick GMC

    (27 reviews)

    I was on a long trip from Louisville,KY. to Miami area and had a coolant sensor issue. I searched…read moreand found Rice GMC. From the time i entered my service advisor Teresa was so helpful and nice. She went to check the part and a mechanic Josh came on board to do the service. It was right at lunch break and Josh graciously said he would cut lunch short and get to work on my vehicle.He said it about a three hour job and i said well it gotta get done and they both could see the anxiety on me as they knew traveling. So i walked down the street got lunch and returned an hour later. 45 minutes after i returned Teresa came and got me and said it was done. I asked how did it get done so fast,she said Josh grabbed another mechanic and they worked on it to get it done and get me back on the road. I can say enough good things about Teresa and Josh!! Top notch people that have hearts of gold.

    After being frustrated with service at the local Chevy dealer, I called my friend Marshall Myer at…read moreRice Buick-GMC on Kingston Pike. He showed me their new truck inventory and then I found a newer model used Suburban and we made the deal immediately. I had dealt with Rice once before on a bad computer chip, on a car I bought from the Chevy dealer above. The car was still under warranty, but the Chevy dealer wanted $200 just to diagnose the problem. I took it to Rice Buick-GMC and they fixed the problem, gave me a loaner car, and verified that the problem was a warranty issue with no charge. I came back to Rice again, and thanks to Marshall Myer, I am driving a late model Suburban replacing my 2000 Suburban that I got over 265,000 miles of driving. The experience was pleasant, reasonably priced and answered all my current needs

    Ted Russell Nissan

    Ted Russell Nissan

    (55 reviews)

    Absolutely full of snakes. To anyone who sees this: the number that the owner responds with to call…read moreis not an active number. For context, I did not purchase a car so no my name will not be in their "system." My wife and I went into Ted Russell Nissan to just kind of browse the new Nissan Z. We were told "no one really test drives these things." The reason being is that most people don't want a lot of miles on them. 1. It's a Nissan. 2. It's the modern equivalent of a 350z. 3. Not a Ferrari. 4. It's a Nissan. In addition to not taking any money off the car and only selling it at MSRP, they added the trade in deficit to the cost of the vehicle. For example, if the car is worth 40,000. My trade is worth 50,000; my pay off is 60,000. The car itself should cost 30k due to the trade value. I would then take on the negative equity in the new loan. So out the door the 52k dollar car came out to 63 out the door. How? That doesn't even make sense. After requesting a break down of the pricing 4 separate times, I never received it. We were brought into a room to agree on price one more time and it wasn't the same price in the first place. The sales manager, Mike- is an absolute joke. The staff of this place is an absolute joke. The dealership itself is an absolute joke. With all this information I went to cookeville Nissan. Test drove the car as soon as I got there, did the paperwork and left out the door with a 43k dollar deal. Please understand that this is literally a 20,000 dollar difference. The invoice date on the car was for June 29, 2025. They don't want to sell a car to you. They want to financially violate you. I cannot stress this enough: DO NOT BUY FROM THESE PEOPLE. If I could leave negative stars, I absolutely would.

    Internet pricing of 16,500$ for specific car. I arrive only to be told that actually its $20,000+…read more Classic bait and switch which is illegal in TN and i will be reporting them to the BBB. Dont give these clowns your money.

    Mr Cool's AC Transmission and Brake Service - Glad to help you!

    Mr Cool's AC Transmission and Brake Service

    (55 reviews)

    Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

    Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

    Tesla - car_dealers - Updated May 2026

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