I can't say enough good things about this auto body shop! From start to finish, the experience was…read moreabsolutely top-notch. The customer service was amazing -- everyone I interacted with was friendly, professional, and genuinely cared about making sure I was happy with the results. Their attention to detail is incredible -- my car looks better than it did before the accident! They went above and beyond to make sure every little thing was perfect, and it really shows in the quality of their work. What stood out most was their great communication throughout the whole process. I was updated every step of the way, and they took the time to explain everything clearly so there were no surprises. If you're looking for a body shop that truly values its customers and delivers flawless work, this is the place to go. Highly recommend!

I was unfortunately involved in a hit and run, and my car definitely needed repairs. Given that I…read morehad good work done previously by Balboa Auto Body, it was a no brainer for me to have them repair by vehicle for a second time. I called and spoke with the receptionist to schedule an appointment on a Wednesday for a quick repair estimate. Fernando was able to draft up the estimate to send to my insurance. I then scheduled an appointment to drop it off first thing the following Monday to begin repairs. I also had explained to Fernando that I was paying out of pocket for a rental while my vehicle was going to be repaired, so if the work was going to take longer than expected (about a week and a half), to let me know so I could make new arrangements. A few days went by and I hadn't heard anything or received any updates. I made my boyfriend the point of contact while I was at work. I asked him to call for a status update. We then got a call back from Fernando that Thursday, with not so good news. He mentioned he was having a hard time getting an approval from my insurance to proceed with the repairs. He did mention he called more than once and did not receive a response. Fuming, assuming that my car was being worked on, my car sat there for days and I paid a rental for nothing. Fernando completely dropped the ball and should have communicated to me sooner about the situation. At that point I called my insurance and got the ball rolling. The following week was Thanksgiving and I was informed my car would not be completed the day prior, as I had hoped. Given they were closed for Thanksgiving and the following day, my car sat there again, for another 2 days without being worked on. Ultimately, what should have taken about a week and a half, ended up being 3 weeks from start to finish for the repairs because of the lack of communication in the beginning. My insurance (Aspire) was horrendous, and dealing with them made everything twice as difficult. But had I not called them and lit a fire under their ass to communicate with my shop of choice, I definitely think this process would have taken even longer. On Friday of the 3rd week, my car was finally ready. Here's the kicker. The shop didn't initially want to release my vehicle without confirmation of payment from my insurance. My insurance had agreed to pay a certain amount from the original estimate, but as we know with repairs and it being the holidays, unexpected things come up. Fernando did communicate he was trying to find reasonably priced parts. But given my insurance was so shitty and lacked a reasonable response time, the parts were no longer available, so Fernando had to adjust and order different parts that were a little more in pricing. With that being said, the remaining balance was a few hundred dollars. The reason they wanted to not release my vehicle was because they had another customer previously, with the same insurance that I had, and they had not received payment for repair work that was done. While I am understanding, that was completely separate to my situation. My insurance had already paid for 95% of the repairs. With it being a Friday afternoon, they wouldn't have heard from my insurance until the following Monday regarding the remaining balance. I was not about to go another 2 days without my vehicle because of an issue that had nothing to do with me. If there was a reoccurring issue with a specific insurance, then they should opt to not work with certain insurances going forward. Fernando was able to speak with his manager and get my car released to me that day, and I was grateful. I understand that things come up and don't always go as planned. I also understand they are busy and I am not the only customer. But its not that hard to send a quick text, leave me a voicemail or send a quick email regarding the situation. The work done on my vehicle was A+. Given this was my second experience with them, they do take longer to do repairs compared to previous experiences at other shops, so keep that in mind.

Had a really good experience with Classic Collision. They did a great job with the car and were…read morealso really helpful dealing with all the little inconveniences that came up along the way. Big shoutout to Tyler and Mario! Both were super helpful, easy to communicate with, and made the whole process a lot less stressful. Really appreciate the work and the customer service. Definitely recommend them!

Classic Collision does great quality work. Working with this business was a pleasure. They're…read moreTesla Certified and I am very pleased I picked them to repair the damage on my vehicle. Thank you Mario, for keeping me updated about the work and costs.

Monica as well as front desk were extremely helpful, quick, and very nice. Were able to help fix my…read morebumper!

Made an appointment via phone, drove 20 mins to get there, when they tell me they have no Tesla…read moreestimators available. This took 1 hour out of my day. Front desk staff was rude and defensive. They just lost my business.

Sean was easy to work with. My truck's hood and top were looking pretty sunburnt and since it's in…read moreexcellent mechanical condition and just looked worse for wear I decided to fix it up a bit by just having the sun damaged hood and top re-painted while leaving the rest as-is. I ran this idea to a couple other paint shops and their estimate was either astronomical or they simply refused to "fix up" and older vehicle. I went to Convoy Auto Body and spoke to Sean. He listened carefully to my idea and said no problem, which is all I wanted to hear. He quoted me a very fair price so I made an appointment. They had my truck for two weeks but when I got it back it looked much better than it did before (also all I wanted). The customer service and workmanship was excellent (this was a full sand down to bare metal, which is he proper way to do it), but only time will tell how well the clear cost holds up in the UV sunlight. I'm hopeful it lasts a long time! I definitely recommend Sean and Convoy Auto Body.

Sean at Convoy Auto Body was absolutely amazing. This was my first accident (lmao) and he walked me…read morethrough the entire process, including what to expect with the insurance. Sean and his team are excellent at what they do, and they are communicative throughout the entire time your car is at the shop. He has never left my message unanswered and will always give a follow up call to explain everything. My car had noticeable damage to my rear bumper and my trunk latch got pushed, which were all repaired within 2 weeks (due to insurance). I could not recommend this place more for your auto body needs.

I brought my Mazda and Honda civic when rain water flooded my car and a repair of my driver seat…read moredoor from a fender bender respectively. My daughter and I were very pleased with the outcome. They took good care of our cars and we did not have any issues since then. We were pleasantly surprised with their reasonable price. They were honest, friendly and very accommodating. I will highly recommend Daniel and his staff for all your collision and other repair issues.

My car was totaled out, but they were the only truly professional quotes I received. Had I been…read moreallowed to repair my car, I would have insisted they be the ones to repair it. Great demeanor, very thorough, and knowledgeable. Also, he didn't talk down to me as a woman which I appreciate.

I chose Luxury Autobody for repairs to my wife's vehicle after receiving three estimates and…read morefinding their pricing competitive. However, I was disappointed with the communication about an additional mirror repair. At drop-off, I pointed out a roughly dime-sized scuff on the side mirror and asked Edgar whether it could be touched up. He said that would be no problem. My understanding was that we were discussing a cosmetic touch-up. I later learned that the estimate included approximately $1,500 for a replacement mirror. When I questioned this, Edgar told me the mirror was broken and sent a photo. I explained that the scuff had come from contact with my garage door and was unrelated to the collision for which we brought the vehicle in. After we discussed it further, Edgar offered to remove the mirror-replacement cost. I appreciated that offer and told him I was willing to pay a reasonable amount for touching up the scuff, as originally requested. What frustrated me was the difference between the work I understood we had discussed and the replacement listed in the estimate. I would have appreciated a clear explanation of why a replacement was being proposed before it was included. This interaction left me dissatisfied with the communication and less confident in the repair process. Management is welcome to contact me directly to discuss my experience.

Luxury Auto is top notch on all levels. Rigo was a pleasure to work with and extremely helpful in…read moregetting my car repaired quickly on short notice. There workmanship is fantastic

Highly recommend SV Body &Paint! I got a total of seven estimates and finally found SV. My…read moredaughter hit another car parking and didn't want to go through insurance to avoid a point on her record. Sigi took care of the car and beat everyone's estimates significantly. He's incredibly responsive to text messages. Super accommodating. Really nice person. Did excellent work on the car (done in 2.5 days). He understood I really wanted the bare minimum to get the car looking better. The car looked brand new when I got it back! He also detailed the car inside and out upon pickup. He also offered to help me fix the rear seats for free (Toyota minivan 3rd row seats wouldn't go up anymore, I bought the part, now it's fixed). Don't bother getting other estimates, go with SV!

My experience was bizarre. The owner is clearly very knowledgeable and on first meeting seemed to…read morewant to help me with in his own words, 'finishing touches'. My car had been in two Concours. I then never heard from him for weeks and eventually got a text that said he didn't feel comfortable working on my car because there were so many issues. Having been to his garage I find that hilarious! I even followed up explaining I'd be happy to do whatever it took to work with him. I don't know what happened because he was so friendly at our first meeting. The whole experience was just weird... and he wasted my time.

I've trusted Efren, Claudia, and the team at Kearney Mesa Auto Body with my Chevy SUV twice now,…read moreand both times they brought it back from serious damage. Their work is excellent, and I'm so grateful they went above and beyond to bring my car back to life. Highly recommend!

I backed a door into a pole and these guys fixed the damage. Their work was great quality and their…read morepricing was fair. They got the car back to me repaired quickly and were transparent and communicative throughout. Their shop cats are awesome too.