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    Tesla

    4.4 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 weeks ago

    Services - Tesla

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Tesla Photos

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    The bill after an amazing job.
    Mohsin K.

    This was my very first experience with Tesla, and I have to say -- it completely exceeded my expectations. From start to finish, everything about my visit to the South Loop Chicago Tesla Service Center was seamless, professional, and stress-free. A special shout-out to Tomy, my service representative, who was incredibly helpful, knowledgeable, and attentive throughout the process. He made sure all my questions were answered and that I felt confident every step of the way. Tesla truly delivers on the promise of innovation not just in their cars, but in their customer service as well. If this is what the future looks like, I'm all in.

    J Adapter issue with charging
    Michael Q.

    My 2016 S had an issue with charging at locations other than the Tesla Superchargers. I took it to this service center and they were great. On Reddit I often hear of nightmare service centers but this one is TOP notch. Thank Tomy and his team for figuring out the problem and quickly resolving it.

    NaywriChi W.

    This is the largest Showroom & Service Center in North America. Test drove the Cybertruck, and it was off the meter, ahh!

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    7 months ago

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    8 months ago

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    9 months ago

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    Avondale Auto Repair

    Avondale Auto Repair

    (56 reviews)

    Avondale

    I can't say enough great things about Avondale Auto Repair, Nathan, Rick and their staff…read more As a first-time customer, I came in with what I thought was a simple issue--my 2017 Toyota RAV4 key fob suddenly stopped working. I'd replaced the battery before, so I tried that again... nothing. My (very mechanically inclined) husband tried too--still nothing. That kicked off the search for a replacement, and wow--what a frustrating experience. The dealership quoted me $600 to replace and program a new key. Automotive locksmiths were all over the place--$180, $250--and the whole process felt vague and transactional, like you couldn't get a straight answer without jumping through hoops. Then I found Avondale Auto Repair through the Costco Auto Program--and everything changed. Rick answered the phone, and within seconds I felt reassured. He was straightforward, knowledgeable, and refreshingly honest. Instead of trying to sell me something, he explained the pros and cons--how aftermarket keys often don't last, and how they source directly from the dealer but can usually save customers about $100. No pressure. Just real, helpful information. When I came in, that same feeling continued. The shop itself is clean, bright, and welcoming--nothing like the typical auto repair environment. Nathan (Rick's brother-in-law) was at the front desk and immediately made us feel comfortable. Friendly, genuine, and incredibly helpful. Before recommending anything, he opened up my key and inspected it to confirm it wasn't just a battery issue. That alone told me everything--I wasn't being upsold. They were actually trying to help. Then Rick came back from lunch and did the same thing again, just to double check. I paid a deposit and they said they'd call once they got the key from the dealership. It took a few days. Even though they were short-staffed they week of my FOB order, Nathan handled everything with professionalism and kindness. He called three different dealerships to track down my key (since it was out of stock everywhere), coordinated the order, and made the whole process seamless. When I came back to drop off my car, even the staff helping me park were warm and courteous--it's those small touches that really stand out. We used to have a go-to repair shop nearby, but after a change in ownership, it just hasn't been the same. Now, we've found our new place. Avondale Auto Repair didn't just fix a problem--they earned our trust. And that's everything. That's how you do it, Nathan and Rick!

    The mechanics seemed experienced and handled my car with care. They diagnosed the issue correctly…read moreand fixed it effectively. I appreciated the clear communication throughout the process. The only inconvenience was the longer waiting time.

    Tesla - autorepair - Updated May 2026

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