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    Tesla

    4.5 (26 reviews)
    Closed 10:00 am - 6:00 pm
    Updated 2 months ago

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    Reviews With Photos

    New Model Y.
    Steve O.

    Staff: The team here was really nice. Quality: This is an absolutely beautiful location that previously was a Michael's Store. It is new, modern, clean, has tons of seating, free WiFi and coffee while you wait, and is conveniently located near the toll road and several places to eat. Value: Had to get new tires which nowadays are pricey anywhere. The great thing was that they provided a loaner and I was able to use Tesla credits towards the cost of service which was AMAZING! Overall: I really love this location. The only reason that I did not give 5 stars is after getting the new tires installed I learned the next morning that there was a ton of grease on the tires and rims. This required me to return again to have it cleaned off. This was something that would have been great to have been done before return of the vehicle. Other than this I love this location and plan to return again. Great job to the team here.

    Tesla Y 2026
    Mazen A.

    Our 2026 Tesla Model Y is incredibly smooth, quiet, and fun to drive - the suspension and technology make every trip feel special. If you're considering an EV, you can't go wrong with Tesla; we trust them so much that we have two in our home.

    Cracked
    Brian V.

    I came in this week to inquire about a model Y glass roof cracked . Robert helped me out throughout the process, didn't feel rushed and got all my questions answered The process was smooth and overall I am really happy about getting new roof Thank u Robert

    My new car
    Reffy A.

    I would like to extend my gratitude to Anthony from Mission Viejo mall for his initial assistance and to Aaron from Aliso Viejo for his subsequent help . Both individuals displayed remarkable friendliness and a willingness to assist.

    Tesla Model 3
    Fabian O.

    Took delivery Model 3 , great experience, fast , efficient, lady at the front desk very helpful.

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    8 months ago

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    3 months ago

    They were very helpful and didn't make me wait for ever. I am definitely will come back ... and recommend it to others

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    6 months ago

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    10 months ago

    Went in for AC service, filter change and got loaner. Great communication about status and completion

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    9 months ago

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    1 year ago

    Everything. Great customer service and good communication. Got updates on my services and they answered all my questions promptly.

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    Frank's Irvine Subaru - Front of Store

    Frank's Irvine Subaru

    (959 reviews)

    I had heard positive things about Irvine Subaru, so when it came time to look for a new car, I…read moredecided to give them a try and I was happy to see that they lived up to their reputation. I want to specifically thank Tim Allen for helping me through the purchase process and keeping everything extremely well-organized, low-pressure, and transparent. He patiently answered all my questions and expertly walked me through all the features and services offered by the vehicle, Subaru, and the dealership. Car purchasing can be a stressful process for some of us and having recently had some negative experiences elsewhere, I came in a little wary. But I was truly impressed by Tim's professionalism and care and cannot recommend Tim and Irvine Subaru enough.

    TLDR: Internet department is great to work with, no hassle experience…read moreLove-Encore program needs to do better. I was waiting to write this review after having my Love-Encore appointment today to see how the end-to-end experience was buying a car from here. The experienced stopped short before the Love-Encore appointment, so I can't give them a 5 star rating, simply because a program dedicated to Customer Experience, fell way short. Allow me to elaborate. 1 week after buying the car, I get a calendar invite from a random person named Dianna, to come in at 2 PM on a Tuesday afternoon for something(?). No introductory email or asking when a good time is. My first thought was this is a phishing attempt. Like many of us who need to work, I can't make that. So I emailed back after figuring out what it was actually for, and tell her I can't make, and requested a virtual appointment. She responded asking for a better time/date which I provided. I get another calendar invite from her, but with no meeting link. So I email her back requesting it, and I get a response, "It will be sent the day of.". Ok...thats odd..., but I'll go with it. As you probably already figured out by now, no meeting link was ever sent. No follow up email. It turns out she sent a meeting invite to my work number (?!?!). Not sure why it just wasn't sent on the same channel of communication that we were using...or even confirm the number, or confirm that I got it? Here is the timeline of events: - Waiting by my email for the link to be sent (10:45am). - My appointment was at 11 AM, I guess she forgot or missed my appointment. - Meeting invite sent at 11AM to my work's main line. - Followup email received at 11:26 AM, saying it was sent to my work line. Would I like to reschedule? (Even the email was formatted poorly, cut and pasted) - No other communication was sent. It baffles me how a program targeted at Customer Experience, can be so bad in and of itself. I'm not going to blame her, as it might be the training of the program given from the corporate level. I suggest sending Dianna to a class on communication and customer success. I hope this is read by them and that adjustments are made so that future customers don't experience the same frustration I did. For the record, I didn't get any introduction to the car, no features overview when I bought it. I believe that is what this was for.

    Simpson Chevrolet of Irvine - New 2024 Chevy Blazer EV LT AWD in Galaxy Grey!

    Simpson Chevrolet of Irvine

    (1.2k reviews)

    As a Consumer, purchasing a vehicle is a very stressful process due to being locked into a contract…read morewith a vehicle that you may be pushed to overpay for and even worse, have issues which bleed you money. With this being said, I was very nervous in purchasing a car and dealing with pushy Salesman that use intimidation and try to make you compete for a vehicle or accept the inventory that they want to get off their lot but not thinking about the customer, the person. We understand this is a "for profit" business but moral ethics are also important! Johnny, over at Simpson Chevrolet of Irvine understands this basic principle, "Building Rapport" and looking to support the customer in their vehicle purchase goal. Johnny presents as warm, cool, down to earth, very knowledgeable in his roll, the car buying process, the presentation of the product and overall quality! I walked away with a great deal that would not have happened with such class at any other Dealership in my opinion from life experience! Other Dealerships should take note! Johnny, thank you for understanding A1 Customer Service, not haggling and supporting the customer's car purchasing goal therefore creating a very positive and memorable car buying experience! Thank you! Our sons love the ride! When we come back for our next upgrade or send our family and friends, I will tell them to contact the Manager, Johnny! (Future Prediction) Thank you Simpson Chevrolet!

    Don't take your corvettes in here for oil change. They will overfill your oil. I figured do it at…read morethe dealership so my warranty stays intact and theres a record on file. no way they can screw that up. literally only reason why I would do a $180 oil change that is easily DIY at home. Also James Simpson guy has a real attitude when confronted with the problems. Produced every excuse known to mankind before possibility of them screwing up my oil change. gas lighting comments on phone calls. After speaking with GM corporate with my grievances - Corporate suggested I go another authorized dealership, stop communications and not to let these guys touch the car again as who knows what they might do to avoid liability. I mean even when I brought the car in he had inappropriate comments and insinuations about the nature of my hybrid job. Derisive comments and jealousy stem from his every pore and his responses to my basic questions were met with hints of annoyance. I wanted to drop the car off and GTFO. I initially brushed it off as just another nosy person but he is a real nasty piece of work. I did not feel like I was treated as a person who spent serious $ on a GM car. I will not be coming back and will not engage with this dealership anymore as per Corporate recommendations due to James.

    Norm Reeves Volkswagen Superstore Irvine

    Norm Reeves Volkswagen Superstore Irvine

    (978 reviews)

    I would like to thank Mr. Day Yang for his time and patience. We came in Saturday and test drove 2…read morevehicles. My husband and I are both car people, and Day really let us just test drive the vehicle and check out the features without fuss or being pressing. When it came to pricing for the lease - I can't argue. The deals were very reasonable and at this current time, included maintenance, which is awesome. I had never looked at or really considered a VW before. If you're in the market for a new car, I would go see Mr. Yang. He was great.

    This review is based solely on my experience getting my car appraised for sale. I entered my VIN…read moreinto CarGurus and received three offers from different dealerships. Volkswagen gave the highest offer, so I came here! Their actual offer was $3,000 less than the CarGuru offer lol. Long story short, I left and went to the second dealership, where I sold my car in under 20 minutes for only $600 less than their original CarGurus offer. The experience at Volkswagen definitely made me feel like I was being ripped off. Definitely save yourself some time and skip this place if you're looking to sell! The employees I interacted with were very friendly (wish I could give Faith 5 stars! She was super sweet!), but the offer itself from the acquisition manager was a joke. I was told that CarGurus tends to give higher offers than necessary, but that hasn't been my experience--I previously sold a car through CarGurus for nearly the exact quoted amount. The low offer seems to be an issue specific to this dealership, not CarGurus.

    Tesla - car_dealers - Updated May 2026

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