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Terrys Great Deals

5.0 (1 review)
Closed 7:00 am - 5:00 pm

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2 years ago

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Snow Removal and Lawn Care

Snow Removal and Lawn Care

(7 reviews)

Northeast

I had an extremely disappointing experience with this snow removal company. I paid in full upfront…read morefor service covering two adjacent properties, and even paid extra to upgrade to a 1-inch trigger service -- yet the service was consistently poor and unreliable. After multiple snowfalls, it took 2-3 days for driveways and sidewalks to be cleared, if they were cleared at all. In several instances, only one property was serviced while the other was completely ignored -- despite both being on the same contract. I made numerous attempts to contact them by phone with no response. Emails were also largely ignored or not acted upon. This lack of communication made the situation even worse. As a property owner, this exposed me to serious liability. The City of Minneapolis requires prompt snow and ice removal, and failure to comply can result in fines. More importantly, my tenants were put at risk of injury due to unsafe, icy conditions. Despite paying for upgraded service, I received no improvement in performance. The level of service provided fell far below what was agreed to in the contract. Based on this experience, I will not be using this company again and strongly recommend others proceed with caution. Plus I just found out that the address they listed in the contract they sent me was fake. This outfit is a fraud and a rip off. The address they gave me was: 50 S 6th St Ste 1390 Minneapolis, MN 55402. They cannot afford a broom closet at this address. This address is occupied by top law firms. The building itself is a multi-tenant office tower with firms like Deloitte, Dorsey & Whitney, and others occupying various suites. Suite 1390 is occupied by Mill City Capital - A Minneapolis-based private equity firm focused on Midwest investments

Be very careful about the name of the company. We contracted with Snow and Lawn Care Services LLC…read morefor snow removal. They were expensive, but everyone else was saying they were booked. But (I thought) they had 4.9 stars on Google. Nope, that's Lawn Care Snow Removal LLC in Mound. This place has a 1.7 on HomeAdvisor, and an F from BBB. So far we have had 3 snowfall events over 2" (their threshold for removal). The first time was fine, second time they ignored the apron outside our garage, third time they just didn't show. There's no one at customer service because "We're all out doing our routes". If their address is 331 2nd Ave S Ste 500B Minneapolis, MN, email contact@snowandlawncareservices.com, you don't want them.

Terrys Great Deals - movers - Updated May 2026

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