We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

Really Really bad place. I took my car into Iowa Vdubs Repair in December to have the Head Gaskets…read morereplaced. The first red flag was that no one EVER answers the phone. The Voice mail system states they have been having trouble with their phones and it just goes straight to voicemail. I should have taken this red flag much more seriously. I have a 1987 Vanagon with a subaru engine conversion. When I initially reached out to Jose in December 2019, I asked him if he felt confident in completing this project and he assured me that he felt confident in the project, as he had done this project with subaru conversions before. He then assured me it would be done the beginning of January. FIVE MONTHS LATER IT STILL WASN'T COMPLETED. I was living in Iowa during this time and needed to go home for a family emergency in February and Jose assured me he would have the car done in February so that I could drive back to California in it. He delayed completion once again and I had to buy a plane ticket home (During COVID) and Jose had no sympathy, let alone any urgency to get the Vanagon completed. The months of February and March, I would call Jose's office every other day to check on the progress of the completion and there was ALWAYS an excuse as to why they had not yet completed it. Finally during the first week of April, Jose said the Vanagon would be ready to pick up the end of the week. So once again (During COVID), I purchased a flight to fly from California to Iowa to pick up the Volkswagen. When I arrived at the Shop, Jose said he couldn't get the Vanagon to start. I was appauled, not only because he lied to me but because I was taking a risk of traveling during the pandemic and Jose didn't care at all. He was still making excuses as to why the Vanagon didn't start. He even said the reason it wasn't starting was because the "Engine Wiring Harness" was fried. This wasn't true because The Vanagon still started to the day I dropped it off in December, It was the head gaskets that needed to be replaced (not the wiring harness!!). Throughout the next 6 weeks (beginning of April to middle of May), I was in Iowa waiting for the Vanagon to be completed. I was staying in Ames and would drive an hour and a half twice a week down to the shop in Prole to check on the volkswagen because I didn't trust the conversations with Jose over the phone (when I could actually get a hold of him). When I would go down to the shop, the lobby was always extremely messy with boxes and parts all over the place. He had one mechanic working on the cars in the shop, who didn't have any mechanic experience. The mechanic that was working with Jose told me he had been working on a pipeline until a couple weeks ago and had never worked in an automechanic shop. Jose then told me that the "Engine Wiring Harness" needed to be replaced and asked ME to find a wiring harness for him. During this time Jose kept asking for money to cover his costs. I ended up giving him $1750 in a down payment so that he could pay for parts. As I finally found a harness and was about to purchase it for Jose, he was soldering the wires together. The issue was not the Engine Wiring Harness!!! The issue was the head gaskets!! Jose soldered the wiring harness and the Vanagon still did not start. That was a $750 part that he ruined because he didn't know why the Vanagon wasn't starting. And he asked me to pay him for his labor!! I was getting extremely frustrated with Jose because he kept making excuses as to why the Vanagon wasn't starting and it had now been 6 MONTHS since I had initially dropped off the Vanagon. Finally one day during the middle of May, Jose told me he didn't know what else to do, and told me I needed to get the Vanagon off of his property because he couldn't fix it. Not only did I not know if he had actually replaced the head gaskets, but he couldn't even start the Vanagon at all. The Vanagon was running when I dropped it off!! I ending up spending $1,200 to tow the Vanagon out to San Diego to California Westy's to complete the job, and Jose didn't help financially with it at all. Not only did he not help, but he kept asking when the transport truck would arrive because he wanted it off his property and it had only been a week. Jose also made a dent and two severe scratches on the paint during the time the vanagon was in the shop and he denied it and said he didn't have the tools to fix it. HE ALSO STOLE two memorabilia watches that were in the back closet. 2009 Emerald Bowl Watch USC vs Boston College and 2017 Liberty Bowl Watch ISU vs Memphis. He denied that as well. California Westy's fixed the problem within three weeks. I was sent pictures of the head gaskets and it is visible that Jose didn't do any type of work on the head gaskets. The reason the vanagon didn't start was because Jose put the timing belt on backwards - a basic installation for a mechanic. Really bad experience and I'm now in debt thousands of dollars because of Jose.

The worst. Nightmare situation. Jose, the owner, lied numerous times. Took 10 months to get my car…read moreback and it wasn't even fixed all the way- had to bring it back yet again. Unbelievable. I would never ever recommend this place and I warn anyone against taking your car in. A friend of my family is now experiencing the same nightmare I went through. Jose uses very young employees to do his work, and they don't seem competent at all. You wouldn't believe the hell I went through with this guy and this place.

I take my vehicle to Gear Street not just for the value, but also for the great customer service. I…read morealways feel like they are being honest with what my car needs /doesn't need. I would highly recommend Gear Street.

Gear Street takes great care of my 13-year-old Honda Fit. Things are starting to need replacement…read moreand I trust Gear Street to help me prioritize repairs to manage my budget. Their work is always first rate and all the staff are delightful to work with.

When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

Do not let them work on your vehicle! They're great for towing and storage. I paid good money for…read moremy breaks to be worked on only to pay more than double at another shop to replace and fix all the damage they cause. I trusted them since we are a small community; they could have killed us! I'm not being dramatic. My pin for my break was barely where it needed to go and lucky it didn't fall out. I gave them many opportunities to correct and they were nothing but rude. I would either have no pedal or it would give us whiplash. There was lights and service notifications that wasn't there before them. Test drive what you work on and if you don't know, admit it and don't charge for labor.

I was driving through Iowa on a road trip when my car started making some weird noises. I was…read morealmost 200 miles away from home and it was a Sunday, so I started to panic. I figured I'd have to stay in Iowa for the night until a mechanic could look at my car on Monday. Luckily I happened to pull over at a gas station across from Bussanmas. I crossed my fingers and called the number, and a gentleman answered to tell me they were closed but he would take a look at my car. Thankfully it was nothing serious and I was able to drive home safely, but I don't know what I would have done without the reassurance from the mechanic who helped me out!

Exceptional service! Very fast, friendly, and fair. I will be a return customer for sure! I…read morerecommended eZee Way to several of my coworkers as well! Everything was explained in simple terms in person and the follow up texts detailing the issues/services/parts were very helpful because I am unfamiliar with cars, so being able to go back and reread all the information was a godsend!

Do not hesitate to call this business! Our kids were in town from Chicago and Friday night they…read morenoticed a noise coming from the front driver side wheel well. Of course we have no idea what to do, nothing was open on Saturday actually nothing was open until Monday morning. I sent an SOS message out at midnight on some website I don't even know which one but when I woke up on Saturday morning it was answered by The Ezee Way! I had a message from this business he told me where to drop the car off, asked when they needed to be back to Chicago and bing bang boom, he was good for his word. He assessed the condition, and gave us a full quote as to what his charges would be. He fixed the problem for exactly what he told us he would charge, and the car drives like a new car! He charged a $65 diagnostic fee and I noticed when we got the invoice that fee was taken off of the bill. He provided pictures before during and after the process. He is honest from start to finish. We were given a service for exactly what we agreed to no surprises no problems just a fixed vehicle and a safe drive home for our family members. The Ezee way will be the only call I make from now on.

Tony and team always does a good job. They took a undriveable caddy and it feels so good to get…read morebehind the wheel again. I truly appreciate that I have my car back. Thanks Tony and Anthony!!!