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Terry Hughes Tree Service

2.9 (15 reviews)
Closed • Closed

Services - Terry Hughes Tree Service

Tree care services

Tree cabling or bracing

Disease management - trees

6 More Services

Insect management - trees

Tree planting

Tree pruning or trimming

Tree removal

Tree stump removal

Tree transplanting

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Midwest Roots

Midwest Roots

(1 review)

Benson

We hired Andrew to remove a ~80-foot American Sycamore tree in our backyard. We paid him $1,750…read moreupfront toward a $3,500 total job -- and he never completed the work. From the beginning, communication was spotty and inconsistent. He would disappear for days without notice, offer vague excuses like car trouble, health issues, a lost phone, problems with employees -- you name it. Either this man is the unluckiest person alive, or he was feeding us a stream of half-truths and outright lies. He consistently showed up late (when he showed up at all), and when we pressed him for a timeline, he said the job would take 2-3 days. Four days later, he said it might be a couple more weeks. He repeatedly told us "We'll be there!" -- but more often than not, "we" meant just him, working alone in the evenings for a couple of hours. At least once, he told us he'd be "right back" -- and never returned. He also removed our internet line early in the job and just left it lying on the ground. Never fixed it. Never acknowledged it again. When we finally reached our limit after nearly a month of delays, we told him we were hiring someone else to finish the job. The new tree company told us Andrew had barely done any actual removal work -- and worse, the ropes he left in the tree weren't just the wrong tools for the job, they made the job more dangerous and difficult for them. We asked Andrew for proof that he was bonded and insured -- a reasonable request for such dangerous work. Instead of answering, he bailed. He told us it "seemed like a good idea to part ways." That was the moment we realized we couldn't trust him at all. He did agree to a partial refund...and then ghosted. Look, he seemed like a decent guy when chatting in person. But a nice attitude doesn't mean much if the job never gets done, the equipment used is unsafe, and the person you paid upfront disappears with your money. We cannot in good conscience recommend Andrew Warner for any arborist or tree removal work. He was unreliable, unprofessional, possibly uninsured, and based on what other professionals told us -- dangerously underqualified.

From the owner: Tree Removal, Tree Trimming & Pruning, No Job Too Big or Too Small. Call/Text/Email Us Anytime of…read morethe Day! Read More: Transform your outdoor space with Midwest Roots Tree Services—Omaha's trusted choice for expert tree removal, trimming, and pruning services! Serving all homeowners, we specialize in safe and efficient tree care, enhancing property aesthetics and safety. From precise tree trimming and hazardous tree removal to skilled pruning, our professional team handles all jobs, big or small. We’re fully dedicated to providing high-quality, affordable service tailored to your needs. Proudly Omaha-based, Midwest Roots understands the local environment, ensuring every job is done right. Whether you need emergency tree removal or seasonal maintenance, trust our expert climbers to get it done safely and efficiently. Contact us today for a free quote and experience why we’re Omaha’s top-rated tree service!

Terry Hughes Tree Service - treeservices - Updated May 2026

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