Kern River Transitional Care was recommended to me because they have (and we needed for our family…read moremember) a strong physical therapy department. I now know this is a fact of the care offered. Nursing care also did not disappoint. Caring people doing their best. Skilled nursing with rehab can be a challenging experience for patients and families, confidence in the care makes it all easier. Strong leadership with high performance expectations for all staff is key to quality here. I recommend Kern River Transitional Car!

Good friend of ours is recovering at the Kern River transitional care facility. A large clean…read morebeautifully maintained property. I went to the front desk, was greeted by a friendly attendant who directed me where I could find my buddy. He was just finishing up physical therapy. He's is much improved and very motivated to put the work in and get back home. The facility rooms all were very well maintained and clean. I was very impressed. The staff that I encountered on my visit were all professional and friendly. Ron is in good place

My son has had ten sessions and the most important thing has been the way they had just to his pain…read morelevels before during and after. He gets Physical therapy for his feet and legs. Some of them are straight up movement but they incorporate a lot of plane or ball play to keep it interesting for a seven-year-old. The office and therapy areas are very clean and the front desk personnel always have a smile and work really hard to fit you in for the next appointment. I'm not sure about their other offices, but the one on Panama Lane is top-notch.

Very disappointed with my experience at Terrio Physical Therapy today. I arrived on time for my…read more1:00 PM appointment and was told to wait, only to find out after almost an hour that they supposedly had no appointment for me. What upset me most was the lack of communication, apology, and professionalism from the front desk staff. As an ER RN, I understand how valuable patients' time is. Unfortunately, this experience left me very disappointed. I don't have complaints for the therapist, they are good when it comes to teaching some points on therapy and exercises but, mind you the front desk people are unapologetic, lack of accountability, unprofessional and poor attitude.

Great physical therapists. Great staff!!…read more They take excellent care of you. They listen and create a plan of action specific to your needs. All the staff are great! Friendly. Knowledgeable.

Carly is the best! Knows exactly what is needed to make your body work. All the people in the…read moreoffice are very personable, her assistants are also great

The quality of care was off. They forgot about me in the waiting room . I could hear everything…read morethrough the door and it was really chaotic. At one point I could hear the physical therapist cussing and saying she was not going to deal with this bullshit today. I'm not sure what she was referring to. I was there for 2 hours and was actually seen for only about 30 minutes of that. I have 11 more visits and I'm kind of worried about how helpful this will be for my health. I hope by my next appointment they will figure out what the issues are and fix them,

Terrible. I went over a year ago and I'm finally able to trust going to someone else. They seemed…read moreso professional when we did the consultation, but it was just a facade. Once I started my "physical therapy" they would tell me what to do, walk away, gossip loudly, flirt with the "Doc" and even he participated in making fun of a fellow coworker that was off for the day. Each time I said I was done the woman rolled her eyes and huffed over to me. They were too busy talking about putting castor oil in their hair to notice I was crying in pain. Would not recommend to my worst enemy.

I've been going to Terrio for some back pain I've been having and was kind of hesitant at first but…read moreI'm so glad I did and I'm glad I chose this location from all of their available options! The physical therapist that helped me is Kyle and he was thorough and kind. He almost immediately knew what was wrong and provided me with information regarding treatment and other options available to me. He even provided me with questions to ask my dr regarding my issue. He was gentle and considerate when helping me perform stretches and even checked in on me between sets. He rocks and I'd recommend him to any and everyone I know! The PTA that helps me at every appointment is Roxy and she is just the sweetest! She reminds me of every stretch (I forget a lot of them even though I do them twice a week plus at home lol). She is always making sure I'm ok and not pushing too far. Roxy is very friendly and caring and I thank her for helping me every time I go in! Having been to this location multiple times now, I can see how all of the PT's/PTA's are so friendly and helpful and I can't imagine anyone not wanting to come to this team for help! They even have people who speak other languages to help as many people in the community as possible! I definitely recommend Terrio for physical therapy, especially this location! They have the best group! Ok, I haven't been to any other location so, technically, I can't compare, but they ARE really, really good!

Excellent therapy but receptionists are rude and unfriendly and inconsiderate attituderead more

The therapists are very competent and fairly friendly. Unfortunately, some of the office staff are…read morenot very friendly, and make absolutely no effort to acknowledge your existence. Restrooms are clean, and are separate for Men & Women. Also, they can accommodate more than one person at a time, with adequate privacy,

TERRIO is a physical therapy establishment. This was my first time at this location and I really…read moreenjoyed it. The office experience was really kind and made me feel very welcomed. The physical therapist I seen was Dell. His quality of care was excellent. In times where I was feeling anxious he made jokes to lighten the mood. He explained every step of what we were doing and asked me if I had any questions every time. The shared space was clean and not very noisy. They scheduled my next appointment within my work schedule and offered to make any changes as needed. I have been to other physical therapy facilities and this location was the best one by far. Thank you to the staff for making me feel comfortable.

Visited my uncle and upon arriving wasn't able to enter parking lot. Unsure so street parking it…read moreis. Gate entry is locked & you can only enter if they buzz or let you in. The front office can view you from where they are. You must call from your mobile phone since the gate button doesn't work. Sign says call, they literally mean by phone. Walk in & it's bustling with people whom reside there & staff. Some residents whom don't even know me literally verbally said they want to go home. My uncle with many others were in a hall having lunch. My uncle hasn't seen me in years & although battling with some dementia. He always knows my voice & once I removed my eyeglass shades he lit up. He even said seeing me made his day. He says he awakes confused & discombobulated unsure of why he's there. The some staff were nice & even helpful when I was looking for my uncle room, before I was told he was in the lunch hall. I inquired what the constant beeping noise was going on from nurse station to nurse station & was informed by some residents it was an alarm & they were lined up outside their rooms and told they couldn't go in their rooms unsure why. Asked two staff members one said the noise is communicating with each station? The other staff member advised it's from when the button is pushed by the residents in their room. That noise consistently going off will make you want to leave. I mean for 2hrs I was there not a bit of peace. Smh I commend good nursing staff. Some spoke to my uncle, he likes the attention. He has always been a ham. Good to see him smiling. Although not sure if he will remember I was there. His memory sadly seems limited & comes & goes on what he remembers. I will say that more attention to some of the residents that can't feed themselves & rely on being fed by staff should get more focus. I watched a women bedbound can barely speak, and was needing to be fed & given her water. She continued to say water please repeatedly and when I turned her direction the nurse whom was sitting beside her was talking to another staff member doing the same for another resident. Please remember to treat the residents as if they were your family or a child. Not neglected or ignored. May need to hire more staff that are qualified & not to overwhelm those that are there. They look as if they can definitely use the help. Even residents try to help them & they're there to be cared for. You pay alot for these places. Pay alot for the day to day care as well for quality it should match. Glad my uncle is in a place where family can visit him more he's close to the majority so they can check in on him & make sure all is well more often than not.

My wife was into this facility and I went to visit her and I lost my bus pass the staff went to…read moretheir own pockets to assist me in making sure that I was able to get home that evening it was like a family environment in they are so so kind I do thank you for taking care of my wife. Marvin Jennings

I recently accompanied my grandson and granddaughter to a PT appointment here at Sabo Physical…read moreTherapy. The waiting area was very crowded, and because all of the available seating was taken, we were standing in an open area where there seemed to be enough room for everyone to move around comfortably. At one point, a staff member, who I assume was the chiropractor based on the room he came out of said, "Excuse me." We immediately stepped aside to give him space. However, he then spoke to us in what came across as a very rude and dismissive tone, saying something along the lines of, "Can you guys like move out of the way, like move away from here? This is our workspace. Give us room." We were not being disruptive or disrespectful, and we would have gladly moved if asked politely. The issue was not the request itself, it was the way it was delivered. Customer service and professionalism matter, especially in a healthcare setting where patients and their families should feel welcome and respected. I understand that staff need access to their work areas, but there are courteous ways to communicate that. A simple, polite explanation would have accomplished the same thing without making us feel uncomfortable or unwelcome. Unfortunately, this interaction left a negative impression of the office.

Super awesome place everyone is very kind and it is very clean and professional and they know what…read morethey are doing when it comes to physical therapy Krista is awesome!