We've used the Cranky Concierge for two separate international trips within the past 18 months,…read morewith complex planning elements, and we couldn't be happier! The fee is extremely reasonable and the folks work as team members covering your needs 24/7. It's the first company that I worked with involving multiple team members - and there was no drop in service or any miscommunication given how many team members could be involved (depending on the time of day that you are contacting them). The first trip (in 2024) involved flights to/from South Africa. I decided to use them when the international connections and requirements became more than I could manage while working a high stress job (who needs more stress planning a vacation?). The advantage of their services were immediately apparent but became a Godsend when - unfortunately - my father became gravely ill and I was contemplating sending my family ahead of me, and then connecting with them somewhere mid-trip (depending on how my father was doing). The team was immediately helpful, offering a variety of flight options depending on when exactly I planned to connect with my family. The second trip (in 2025) involved flight itineraries to the Isle of Man, connecting through Manchester. The flights needed to be at a certain time in order to catch a ferry to the Isle of Man. Furthermore, between booking the flight and the actual travel day, there were changes in requirements for those passing through Great Britain - something that we would not have really known about if someone in the travel industry did not bring it to our attention. Next year, we will likely do a multi-city trip to Europe and we will definitely use them again to book the flight to and within that continent!

Outstanding customer guidance, service and support. We use Cranky Concierge for all of our big trip…read moreflight bookings. The team is extremely knowledgeable and responsive, and their fee structure is very reasonable for the amount of service the team supplies from the search for flights right up to your actual departure and arrival information. On a recent flight to Italy, the Cranky Concierge team alerted us to a significant delay hours before the airline let us know the status. A wonderful travel resource start to finish!

Matthew provides the best customer service! He's incredibly efficient, very communicative &…read moreprovides the best customer service! If you call & hang up, he calls You right back to follow up. I had to do a Live Scan of the City of Long Beach & renew my passport. Excellent, too notch customer service!!! I would highly recommend him!!!

Thanks to Matthew at EMA Notary Livescan I was able to get my fingerprints scanned the same day I…read moresubmitted my request. I really appreciate his quick response and willingness to help out right away. Really recommended this service for your livescan/notary needs! Thanks again!

We have been a Members for over 10 years with CRA and do business with resort connections for quite…read moresome time now. We love this company. We have done 3 trades and have been pleased. Resort Connections has been able to transfer our week and we have gone to Maui, Conzumel and next month I will be going to Punta Cana. Kylie has been fantastic with explaining and helping sort out my vacation. I am happy she was able to get me my trade and arrange my stay like a travel agent actually even better than a travel agent. Great company to trade with and great experience. Thanks to resort connections see you next year.

This company resells timeshares and is absolutely the worst example of how to run a business. RUN,…read moredo not walk if you are approached by them to buy your timeshare. They don't communicate or follow through. It has been more than a YEAR since I paid them more than $600 to buy my condo. They continue to dilly dally and now my second year's maintenence is due. Did they pay it as promised and complete my transaction? NO. Now I am being hounded by my timeshare company and I don't know how to get these idiots to do what they promised. Better Business Bureau and a lawyer are next. These guys are as shady as they come, and were recommended by Pueblo Bonito Emerald Bay in Mexico, a beautiful timeshare resort where I purchased. Shame on them too!

Ben was amazing!!! It's always SOO fast and so friendly…read morewhen I go in there! Helped me with auto insurance and got me a great deal. Talk about customer service!!! If you need anything done with them ask for BEN!! Also shopped for life insurance to get a jump start KYLE was amazing as well! Great people

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

FRAUD!! if i could, this business would receive absolutely ZERO stars. Kunthie Pich, dba Cambodia…read moreExpress, was arrested for fraud on 05/06/2011. My family had purchased airline tickets from LAX to Phnom Penh, Cambodia through this agency, and when we heard of the arrest, we called to confirm reservations with the airline. I was told that the airline did not receive payment for the seats listed on our itinerary! I went to the business to see what contact info was listed, but saw that there was a posting by the building management that the storefront was deemed abandoned due to non-payment of rent. Additional information was posted to contact the Long Beach Police Department to file a police report. Inside was completely vacated except for debris and trash strewn about the floor. So.. after leaving there, I found out my dad had bought calling cards from Cambodia Express. Tried them out to find that all nine cards had accounts that were suspended! Boo!! to this business... also beware of their sister business from which they branched off of--PHNOM PENH EXPRESS & WATER. It is owned by the same family.

My mother also had purchased 3 tickets from Cambodia Express and we just found out today that they…read morehad scammed us. It all started out with my sister emailing that company to ask them if we can book an earlier flight. We received an email back stating that they are so sorry but the business was shut down due to fraud and that the owner, Kunthie Pich was arrested. I was in disbelief, because we had purchased it since April. I called Korea air to confirm the tickets the lady who answered the phone stated that the tickets were cancelled and that money had already been refunded to the agency. I told her that we didnt receive the money she said that I would have to contact the agency. Sure enough the number that was given to us was cancelled. I finally called the Long Beach Police Department and left a message with the detective whos in charge of the case. Will we receive anything back from them??? I highly doubt it. This is the first time that its happened to us. What do we do from here???

RC Travel has moved from Long Beach to I think, Pasadena…read more Joey is a great agent to deal with. Never had a bad experience with this agency.

I called Cristy from RC Travel & Tours in Long Beach CA. She made it so easy to book round trip…read moreflights to the Philippines for myself & my sister. I spoke to her over the phone, & she promptly found our flights & got our seats assigned so quickly. Excellent communication. Very efficient & pleasant experience. Highly recommend! Will do business with RC Travel & Tours again.

No muss, no fuss and, most importantly, no line. The agent was very friendly and helpful.read more

Making an appointment was easy, but they don't make it clear that you have to pay with a check…read more(something not many college students carry). I tried to call to confirm the exact amount to put on a cashiers check, but I don't believe they even have a phone that rings. It would send me to voicemail and say they were busy so I had to drive there and ask a simple question. Just so anyone knows- the check fee is the exact amount listed on the site. I called while I was there and no phone even rang- the front desk person was just chilling on their phone :/

Sarah and her staff have great customer service! She is very blunt and transparent but will help…read moreyou tremendously. She goes above and beyond!!

I recently moved to Long Beach and needed to find a new tax preparer. Thankfully, I came across…read morePacific Travel! Ms. Sarah was the best and very knowledgeable!