We recently visited for a Mother's Day surprise and a local staycation. It was a great value for…read morethe experience, and the resort provided a perfect balance for the whole family. Family Logistics: My wife headed to the spa for some downtime while I took the kids to the pool, which worked out perfectly for everyone. Dining: We had dinner at catalina kitchen where I had a really good steak. Service: The staff was very pleasant, and everyone we encountered was nice. Room Accommodations: I'm rating this 4 stars instead of 5 due to the room layout. We booked for four people, but the initial room was so tiny that it couldn't comfortably fit all of us without one child sharing our bed. I ended up spending more money and upgrading to a suite to ensure we all had enough space and comfort. Comparison to Past Stays: I booked this same promotion a year ago and the room was much larger and easily slept two adults and two kids. I'm not sure what changed with the room assignments this time around, but the upgrade was necessary for our comfort. It did cost us extra $$. Overall, it was still a great way to treat my wife to a surprise while we all had some staycation fun.

I came here for their Super Bowl event (definitely a long overdue review), but it ended up being…read moresuch a fun experience. They did a really great job with the setup. Everything was set up around the pool with a beautiful ocean view, which already made it feel a little more elevated than your typical game day spot. They had a huge screen so you could enjoy the game from pretty much anywhere, and the overall vibe was just really chill and well put together. The food was buffet style with all the classic Super Bowl favorites, plus some really cute themed desserts. They even made desserts inspired by the teams playing, which was such a fun touch. I also loved how they set up the buffet stations; there were options in both the front and the back, so no matter where your table was, it was easy to grab food without walking all over the place. They also had a raffle going during commercial breaks, which was actually really fun and kept the energy up throughout the game. It made the whole experience feel more interactive instead of just sitting and watching. Your ticket covers unlimited food, which makes it easy to just relax and enjoy everything. Drinks were separate (they had an open bar option for an additional cost), but overall it felt worth it for the experience. It's a great option if you don't want to watch the Super Bowl at home but also don't want the chaos of a crowded bar. Perfect for going with friends or family; good food, great setup, and just an easy, fun time. I'd definitely go again if they host it next year

Where do I even start?…read more Surf & Sand Resort was everything I hoped it would be ... and more. We booked just one night on 3/21/26, and honestly, I'm already wishing it had been longer. From the moment we arrived to the very last second of our stay, the service was nothing short of phenomenal. Valet, check-in, room service, pool staff, etc. Every single person we encountered made us feel genuinely welcomed. A special shoutout to Splashes Restaurant. Their brunch was easily one of the best breakfasts I've had in a long time. And then... the room. Management graciously upgraded us to the penthouse, and I was completely speechless. The ocean views alone were unforgettable. To make it even more special, the room was beautifully set up with flower petals and candles everywhere. Tt felt incredibly romantic and thoughtful, and truly elevated our anniversary celebration. My wife's reaction was worth it all! My wife and I also treated ourselves to a spa day, and it was just as incredible. Lana was my therapist, and her hands were magic. I've had plenty of massage therapists in my life, but she has to be the best one yet. As a blue-collar worker, I carry a lot of tension, and she left me feeling amazing after our appointment. Lana, thank you as well! I truly can't thank the team enough for helping my wife and me celebrate our 2-year wedding anniversary in such a special way. This trip gave us a core memory we'll never forget. To everyone there, thank you. You were incredible. We'll definitely be back soon.

For the reputation and pricing of Surf & Sand, this experience was extremely disappointing…read more The staff was professional and courteous throughout my stay, which makes it even more frustrating that the overall experience fell so far short. My room appeared to be next to what sounded like a utility or service room, and there was loud equipment noise running throughout the entire night. Sleeping was nearly impossible. I reached out to the hotel by both text and email after my stay and was told the matter would be looked into. It has now been over a week with no follow-up or resolution whatsoever. For the rates Surf & Sand charges, guests should not be placed in rooms with constant overnight noise issues, and concerns should certainly not be ignored afterward. Very disappointing experience from a hotel that presents itself as a luxury property.

What a lovely hotel and resort! There is a balcony off the lobby area where you can enjoy an after…read morecocktail with amazing views! We did not stay at the property but stopped in for a cocktail and views. Easy valet parking and great wait/bar staff. Love it here!

Beautiful views from the Montage. There is a lighted walkway, beach access, and plenty of benches…read moreto enjoy the view. The bathrooms were open and clean. Public parking is available for a fee.

I booked online and used Applepay to pay for the room, which turned out to be a big mistake that…read morecost me 40 minutes in line. Use a credit card to book your room, so you can use their quick check in line. Either way, make sure you take the exact card you use to book for checking in. Before you go, buy the discounted dining deal. You can only buy it in advance, and the food and drinks are pretty pricey, so you will spend $$$. I also suggest attaching your credit card to your wristband for convenience. We really enjoyed the pizza place onsite. We checked in on a Sunday and it was a bit crowded, but we managed to do it all in three hours. The kids loved the bunk bed, and my only complaint about our room is that the tub faucet leaked. The next day, we packed a bag with a change of clothes that we fit into a small locker for $12, and went back into the waterpark for a couple more hours. I recommend packing travel toiletries for a quick shower before leaving. They have plenty of showers, changing rooms, and a swimsuit dryer, but no toiletries in the waterpark bathrooms. Waterpark towels are provided and must be checked out and in or you'll be charged, so don't lose them. There's a water bottle refill station in the waterpark near the bathrooms. We didn't try many of the activities offered except for the arcade that offered packages starting at $35. Lastly, be sure to pay for parking before you leave. That was also $35. All in all, we got a deal on the room but spent more on food, drinks, games, and parking combined. My kids are 5 and 10, and they were able to go on just about everything that was open. One day was plenty of time if you don't plan on doing all of the activities.

The worst customer service EVER. I tried to ask for a bag at the front desk because I was going to…read morethrow up from suddenly getting the stomach flu..and you know what the guy tells me? He says "sorry we don't have that" Doesn't even bother to find me some kind of plastic bag or cup to throw up in. Doesn't direct me to a bathroom, NOTHING. I nearly collapsed. I've been sick as a dog here and they didn't bother to refund the trip, even partially. The customer service here is extremely cold. They don't care at all about the condition you are in and don't offer any suggestions to keep you comfortable if you're sick. Also our room wasn't even ready after 4pm. Worst check in experience ever. Loud noise all through the night of kids screaming and running around. There was also a gas leak event that happened in garden grove that they didn't even alert us all about. Absolute negligence for the customer. Will NOT return and caution everyone who is looking to stay here, that they don't value the customer.

My husband and I have had the pleasure of working with Pat on multiple trips. She makes the travel…read moreexperience so easy. Her attention to detail is top notch and she always stays on top of every reservation that is made for our trips. She connects with you regularly and makes sure you are prepared for your upcoming travels. Even checks in the day before you leave. Pat is amazing and she works hard on our behalf to ensure we have a great time on our trips. I would highly recommend Pat at Incredible Journey!

Pat is an incredible human being with a genuine heart to share her passion for travel and so…read moregenerous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat!

I felt so welcomed here from the moment we arrived. The valet parking was easy and the staff was…read moreincredibly attentive. The service was amazing the entire time we were there. We originally sat inside, but asked to move outside because the view was just too beautiful to pass up. The green mountains made it feel like we were on vacation somewhere tucked away in the mountains. I ordered the burger and it was absolutely delicious -- thick, juicy patty with super yummy fries. My boyfriend ordered the chicken sandwich and it was honestly to die for. I also got an iced latte and it was perfect. Even the color of it looked beautiful and tasted just as good. Everything from the atmosphere to the food and service made this such a great experience. Can't wait to come back!

Came for golf, stayed for the restaurant... and Kaden…read more Didn't even hit a good shot all day, but somehow still left happy because Kaden works in the restaurant and runs it like it's the Masters. Bro's taking orders, serving food, and still finding time to chirp my terrible swing from across the room. Rest of the staff was ehh but they have a gem on their team.

Just spent the weekend here for the company holiday party…read more We had a blast and this hotel is top notch. My room, it is just a regular room but everything is well placed and feel exclusives. I can tell they are selective on the hotel staff selection. Alot of them can be models. The service were second to none. After our main party, some of us stayed at the main lobby bar for an after party. We have moved furniture and ordered alot of drinks. When we left, it definitely was a mess. The hotel handled it with ease. When i went back for my breakfast the next day, everything has been cleared up. Bravo. Great experience.

Dated property unfortunately. No really upgrade as Globalist but the hotel was pretty booked with…read moreconferences. No really a view except a side road where golf carts driving by. Water pressure was pathetically low for a Park Hyatt hotel. The room is def not soundproof. You can easily hear people walking by in hallway. Slippers they provide are very thin as well compared to other PH slippers. Have low expectations coming in and you will be fine.

Clean, classy stay in the beautiful City of Roses. I pulled into the breathtaking driveway where…read morevalet team members swiftly whisked away my car, parking it safely. They proceeded to handle my luggage and direct me to the check-in. The lobby was ravishing, plastered with beautiful crowning and a centerpiece of the most radiant lilies. I was able to check in quickly, the attendant had a hospitable attitude and was very polite. The moment I stepped into my room, I could smell the fresh lingering scent of linen, and dust was nowhere to be seen. The bathroom floors sparkled, and the marble was smooth and cool on my feet. Couldn't have slept any better than I did in this deluxe patio room. The view outside was magnificent, and my morning coffees tasted one hundred times better than any restaurant I've had. The teahouse restaurant was luxurious, with the most delicious jasmine tea and scrumptious blueberry scones. The chicken sandwich was served on a beautiful plate and tasted delectable. I truly have no single complaints, I couldn't have had a better stay anywhere else. This location blows any other hotel in the Los Angeles area out of the water. 1000/10, cannot go wrong here.

Beautiful spot for afternoon tea. Took my mom here for Mother's Day and she loved it! Everything…read morewas pretty good but my mom got the white peach tea and it didn't have much flavor - tasted like plain ol' hot water. Also when the server brought out the food, my mom was like is that all vegetarian and got confused. The server confirmed it was..obviously it wasn't because we were sharing so I clarified and the server responded like I was dumb for asking lol. Our main server Luisa (hope I got her name right) was absolutely great! She was so lovely and truly the best

We just got home from our amazing time at Calamigos Guest Ranch…read more We arrived on a Friday and were greeted by Kurt . He was so welcoming. He walked us to our room making sure we knew about the many things to do and see on the property. Our room was beautiful including an outdoor tub. Gil who we saw throughout our stay at various locations on property was full of personality and charm . He even made me a delicious espresso martini to die for and chatted with us whenever he saw us walking around . The Beach Club was charming. We sat on the private beach where Nico brought us drinks and snacks as we sat looking at the best view . Across the board, excellent service from the beautiful grounds to the food at the Cafe. We will be back !

Deeply Disappointing Experience After Reopening…read more My husband and I were excited to finally try the newly reopened restaurant at Campos Ranch, especially after it being members-only for several years. Unfortunately, booking a table here turned out to be a regrettable decision. Shortly after we were seated, a table of approximately ten children--ranging from toddlers to early elementary age--was placed nearby with no adult supervision at the table. Their parents were seated separately and appeared completely disengaged from what was happening. The result was nonstop chaos: children jumping on chairs, rolling on the floor, fighting at the table, and shouting throughout the dining room. At no point did any parent intervene. To be clear, this is not about children being present. It's about adults failing to manage their children in a shared public space--and, more importantly, about restaurant management allowing this behavior to continue unchecked. It showed a profound lack of consideration for the other guests who, like us, paid full price for what is supposed to be a quality dining experience. What made this especially frustrating was the complete absence of intervention from staff or management. Allowing one table to completely disrupt the dining room is disrespectful to every other guest. A restaurant--particularly one positioning itself as an elevated destination--has a responsibility to set and enforce basic standards of conduct. Overall, the evening left us feeling that courtesy, consideration, and basic dining-room etiquette were not priorities here. I strongly encourage management to rethink how situations like this are handled, because no guest should have their experience ruined by unchecked behavior at another table.

Location is amazing!! Amenities are great! We enjoyed our stay here. We enjoyed the spa at night…read more The spa is the size of a small pool. The pool is also heated. Main courtyard is full of activity. They offer beach workout and yoga in the morning on the lawn facing the beach. No breakfast included so we bought a $20 breakfast burrito at Sugar Beats which is an Airstream in the middle of a courtyard by the spa. The coffee in the room was good so I had that. They offer surrey rentals to use on the bike path in front of the resort. They have a small but well equipped fitness center. Couple of issues: ants in the bathroom, completely empty shower gel and sink had drainage issues.

The WORST customer service I have ever experienced with Elizabeth who handles the membership…read moreprogram at the hotel. I have had a membership here for 3 years and have loved coming to the hotel to utilize what the membership has to offer. One of the "offers" is that we are given a pool pass to use throughout the year and I thought we were able to bring guests, but I guess that's not the case. I called the front desk and was transferred to Elizabeth who was rude from the get go. I asked if I could use my pool pass for a family member and she said no - only you can use it and the pass is verified with a number on the back of the card. My card does not have this number, and she accused me of lying. She also was extremely unprofessional and said "I don't know what to tell you girlfriend" when I asked if there is anything she could do to help resolve the situation. I told her that I was excited to renew my $350 membership this year but now I will not be renewing because of her unsatisfactory service. Her response was extremely sarcastic saying "Thanks for your phone call!". I expected a lot more from this highly rated hotel. I will not be going back ever again, and people who live in The Colony or surrounding areas should take note of this.