Amazing service! Chandtavy and Henry are so nice, they are very hard working. I would definetly…read morecome here again, she also has little sweet treats for the kids if you'd like some! The interior is great, nice tables, chairs, and overrall, the store is very clean.

Went here to pick up money wired internationally. Did not use their travel services…read more PARKING. On Cerritos Ave, apparently there is off street parking, but I parked on 10th St in the 30-minute parking, green painted curb since I came from eastbound 10th Street and would have never known unless I came from westbound approaching Cerritos. LOCATION. Lock your doors and clutch tight to your purse. Mind your jewelry. As I waited, two LBPD cars had already made their patrols of the area. High police presence and houses with bars on the windows usually equates to a high crime area. BUSINESS. Received my wired money after the lady, I don't know her name, texted me to come through the side when I texted I was out front and the steel gates were padlocked. She neither introduced herself or any indica of her affiliation. She asked me the name of the person who wired the money and how much was wired, and that's about it. Didn't ask me my name, verify my identity or anything. Gave me money, told me to count it. Nothing less, nothing more. Granted, I wasn't asked for five-star service, but still... they operated out of a garage off Cerritos. Not sure what to think. I'll have to pass on using their services just because I'm not into that don't ask, don't tell nonsense. Business is business, and it was not a comfortable experience for me to be handed money without verification. Google maps indicated this business as being "permanently closed" but I'll suggest an edit to that.

Ben was amazing!!! It's always SOO fast and so friendly…read morewhen I go in there! Helped me with auto insurance and got me a great deal. Talk about customer service!!! If you need anything done with them ask for BEN!! Also shopped for life insurance to get a jump start KYLE was amazing as well! Great people

Run the other way. Last year I had to pay $200/mofor a 2013 Toyota. This year they jacked it up to…read more$400. So I'm paying the the same amount for car payment as insurance. 2 phone calls. Was told it was correct. They are frauds who will cheat you in the blink of an eye. Run the other way. Been with them 25 years. It ends this year.

I have used Pat's services on a couple of occasions, and when I have done so, she has done suck a…read moregreat job at looking into the trip and reminding me of all the little things that I may have forgotten to handle. She saved me a little money in a trip to Paris France a few years ago, and my brother in law went with an online service. I flew in and out with no problems or deviations from our plans. My Bro-in-law was stuck in Italy with no tickets from a little oversight that Pat would have caught! Pat loves what she does, and makes it a pleasure to travel when she plans it for us!

Pat is an incredible human being with a genuine heart to share her passion for travel and so…read moregenerous with he knowledge and expertise without expectation. I had already done a lot of research for a Cruise I was planning to the Mediterranean with my fiancée. Pat was so kind in helping to find better rates or attempt to price match my discoveries along with encouraging my own knowledge of travel. She was more like a travel mentor than agent. Unfortunately our travel plans had to be completely cancelled due to our work schedule. Regardless, I needed to share Pat's 5 Star service to my fellow Yelpers! Thank you Pat!

I would rate it 0 stars if I could. Bad, unprofessional, rude, disrespectful, potty-mouthed man…read more Ingenuine, inconsiderate, money hungry, ill-mannered, impudent- I can go on. Just don't waste your time or breath. They will not accommodate you. He is not afraid to curse at you as well. Do not bother.

This has to be the worst place to do business with…read more They are very unprofessional and rude. They wasted my time on an emergency flight out of the country. The more time passes, the higher the prices will go and that is exactly what happened. They could not acquire the tickets at the given price quote. Don't waste your time here. As what the other reviewer said, there are several other agencies within the neighborhood who can provide better customer service. Avoid this travel agency unless you want to get forked in the arse.

We've used the Cranky Concierge for two separate international trips within the past 18 months,…read morewith complex planning elements, and we couldn't be happier! The fee is extremely reasonable and the folks work as team members covering your needs 24/7. It's the first company that I worked with involving multiple team members - and there was no drop in service or any miscommunication given how many team members could be involved (depending on the time of day that you are contacting them). The first trip (in 2024) involved flights to/from South Africa. I decided to use them when the international connections and requirements became more than I could manage while working a high stress job (who needs more stress planning a vacation?). The advantage of their services were immediately apparent but became a Godsend when - unfortunately - my father became gravely ill and I was contemplating sending my family ahead of me, and then connecting with them somewhere mid-trip (depending on how my father was doing). The team was immediately helpful, offering a variety of flight options depending on when exactly I planned to connect with my family. The second trip (in 2025) involved flight itineraries to the Isle of Man, connecting through Manchester. The flights needed to be at a certain time in order to catch a ferry to the Isle of Man. Furthermore, between booking the flight and the actual travel day, there were changes in requirements for those passing through Great Britain - something that we would not have really known about if someone in the travel industry did not bring it to our attention. Next year, we will likely do a multi-city trip to Europe and we will definitely use them again to book the flight to and within that continent!

Outstanding customer guidance, service and support. We use Cranky Concierge for all of our big trip…read moreflight bookings. The team is extremely knowledgeable and responsive, and their fee structure is very reasonable for the amount of service the team supplies from the search for flights right up to your actual departure and arrival information. On a recent flight to Italy, the Cranky Concierge team alerted us to a significant delay hours before the airline let us know the status. A wonderful travel resource start to finish!

Shame on us for trying to keep business within the neighborhood…read more The place refused to issue a refund even though the credit card dispute was dropped. They demanded cash to finish the services but also want to keep the funds from the credit card transaction.

Very professional and polished. Best prices for income tax service.read more

FRAUD!! if i could, this business would receive absolutely ZERO stars. Kunthie Pich, dba Cambodia…read moreExpress, was arrested for fraud on 05/06/2011. My family had purchased airline tickets from LAX to Phnom Penh, Cambodia through this agency, and when we heard of the arrest, we called to confirm reservations with the airline. I was told that the airline did not receive payment for the seats listed on our itinerary! I went to the business to see what contact info was listed, but saw that there was a posting by the building management that the storefront was deemed abandoned due to non-payment of rent. Additional information was posted to contact the Long Beach Police Department to file a police report. Inside was completely vacated except for debris and trash strewn about the floor. So.. after leaving there, I found out my dad had bought calling cards from Cambodia Express. Tried them out to find that all nine cards had accounts that were suspended! Boo!! to this business... also beware of their sister business from which they branched off of--PHNOM PENH EXPRESS & WATER. It is owned by the same family.

My mother also had purchased 3 tickets from Cambodia Express and we just found out today that they…read morehad scammed us. It all started out with my sister emailing that company to ask them if we can book an earlier flight. We received an email back stating that they are so sorry but the business was shut down due to fraud and that the owner, Kunthie Pich was arrested. I was in disbelief, because we had purchased it since April. I called Korea air to confirm the tickets the lady who answered the phone stated that the tickets were cancelled and that money had already been refunded to the agency. I told her that we didnt receive the money she said that I would have to contact the agency. Sure enough the number that was given to us was cancelled. I finally called the Long Beach Police Department and left a message with the detective whos in charge of the case. Will we receive anything back from them??? I highly doubt it. This is the first time that its happened to us. What do we do from here???

Sarah and her staff have great customer service! She is very blunt and transparent but will help…read moreyou tremendously. She goes above and beyond!!

I recently moved to Long Beach and needed to find a new tax preparer. Thankfully, I came across…read morePacific Travel! Ms. Sarah was the best and very knowledgeable!

I just booked my Hawaii trip with Juan Carlos at C.O.P. Travel. I couldn't believe the deal he was…read moreable to get us. I'm a super cheapo and i checked every travel website possible before I finally seek out help from Juan Carlos. I seriously saved about $500 on flight, hotel, and the transportation to and from the airport. I couldn't happy thank him enough!