These folks are absolutely GREAT to work with. Their selection is the best in the area. Michael and…read moreI are remodeling our screened in porch into an indoor - outdoor garden room in a Santa Fe style. We needed to find beautiful natural stone veneer as a surround for our fireplace. Our fabulous general contractor, John Schull, recommended we go here as well as a couple of other places. We looked at their display and found a couple of possibilities. Henry Basilbird Cisio, the owner's grandson, was helping us. He said, "Let me do some research and see what I can find." Two business days later he emailed us the perfect natural stone veneer. Now THAT is great customer service.

I am not one to normally give a bad rep to someone, however I really want people to know about an…read moreexperience I had recently. I purchased rock for landscaping from a local company in Phoenix, OR. Leave Your Mark When I started working with them, they were extremely nice, helpful and accommodating, I was excited to write a rave review to them after our transaction was completed. Then they delivered the rock. It was full of dirt. The owner Pete, personally came out to our house to see it for himself. He was mortified and very apologetic. He said he would pay for the time my landscapers spent cleaning the rock. He said they would pick it up and deliver new, clean rock next week. This is where it goes bad... he calls me later to say, you can have it free if you want to rinse out the dirt. I agree, unwillingly. He calls back 20 minutes later to say, actually, I will pick it up. Come to find out he sold it. So he would rather go back on his word for $145. So I am not very pleased with him at this point, so I said take it back. He is now not sure he can deliver clean rock next week. When his employees picked it up, they gave me a hard time saying the rock was perfectly fine etc... pretty much being jerks and they end up selling it to my neighbor (which I am glad she got it for a good deal, no delivery fee.) Pete, the owner walks away without paying for the landscapers, he promised to pay. Conclusion- ACCOUNTABILITY, I cannot say it enough. As nice as this local company may seem, be careful of their promises. They do not tend to keep them. I felt lied to and I was accused of lying. When he dropped off the money, he said to Ross, "I am not paying for the landscapers to lay down the weed cover." So he shorted us $20. Note... the landscapers had the weed cover laid down over a week ago.

Good customer service and merchandise @ Grange Co-op in Medford, OR. !…read more I was in search of a few things and stopped here to see what's what. Upon entry, I was greeted by a young man who was standing behind the check out counter. He also asked if I needed any assistance. I told him what I was looking for and he pointed me in the right direction. The store was exceptionally clean and organized. I noticed they had a large selection of pet supplies and seasonal items. I was happy with my purchase and its price. Friendly conversation with the staff member during checkout as well. Thank you.

Selection is great! Everything I or anyone else needs for gardening. That's just the start. Many…read morethings for farm & ranch. Great outdoor clothing. Employees will help you find what you are looking for. Pricing is reasonable

I was visiting my brother and sister-in -law in Phoenix, OR and…read morestopped in. I found a 50lb bag of organic fertilizer at a good price, purchased a unique heather plant I had not seen before. My favorite purchases were replacement parts for my many year old Felco hand pruners. I replaced the parts I needed when I got home and old pair of pruning sheers are "cutting like butter". I'm compiling my spring planting list so they have it available when I return for a Spring visit.

This place is amazing!! It is owned and run by generations of some of the kindest people we've ever…read moremet. They have a fantastic selection of healthy plants, and are definitely helpful and knowledgeable without hovering or being pushy. The entire place feels therapeutic, like strolling through botanical gardens. The koi pond is gorgeous. I would love to just hang out here all day!

Love this store I always find something cute and different . Great place for presents. Staff is…read moreamazing.

They have awesome products unique to the Rogue Valley but unfortunately you have to deal with an…read moreowner that is rude and abrupt for no apparent reason.

Ok, I gotta weigh in here. This place is no way near 1 star quality or service…read more If you need anything and are not getting the help you need, please speak with Nathan. I'm sure, as the owner, he would like to know where his business/employees might be lacking and hone it in. Personally, I've known and done business with him over the years... Since way back when he was outside Jacksonville near whites produce. He, himself, is super knowledgable, friendly and helpful. He know his shit and takes the time to answer questions and help get you what you need. He's not pushy, nor will he BS you in order to sell product. If he's not sure about something he has no problem letting you know. None of us know it all. There's so many products and new things coming out. I'm guessing these other negative reviews really are a product of employees who are much less involved and knowledgable then the owner, Nathan. If we could clone him, he wouldn't have these other poor reviews.

The customer service representative are very knowledgeable and helpful. They answered all my…read morequestions and pointed me on the right direction for nutrients and soils to get me started.

I normally shop at Lowes but after 4 or 5 calls, one just ringing for over 10 minutes, I called H…read moreD. and got right through with the best customer service I have ever had. Lowes, you may have lost a customer after over 25 years and did loose a $6k sale on a home generator.

Do not buy anything that has to be delivered. Bought a refrigerator and it came scratched. They…read morealso scratched our floors taking the old one out. Took a lot of time and effort to get new one. And also to get anything for scratched floors. Finally after several times showing up without the new fridge they were rude and scratched floors again. The only good experience was guy in the store that sold us the fridge. Also told us we would get a gift card for the inconvenience and never got that!

Usually nice plants. Very reluctant to honor guarantee to…read morereplace unhealthy/dead plants. Shipping is way too expensive. Very poor customer service follow-up communication. Think twice about ordering from them. (We seldom post negative reviews for anyone. FYI)

Buyers beware...Despite the rude customer service over the phone and against my better judgement, I…read morestill took a chance ordering. I received my rose order and once opened, I realized the leaves were covered in white powdery spots, looks like powder mildew or some other disease and a brown weak or dead spot on the main branch. I sent pictures as instructed if not satisfied with my order and did not hear back. I called 2 times and and the last time I was told they were busy in a family meeting and would call back, I still heard nothing. I send another email and still have been blown off. I am so disappointed and feel like companies that practice business like this selling sick plants should not remain in business. I hope this review helps others avoid buying from them. Trust me, shop elsewhere.

The staff here has been great to work with. Welcoming and a cool spot to check out. Special thanks…read moreto Ian for the patience and customer service here! Thanks guys!

Yay. Everything you need. GreT people. Very helpful....amazing…read moreselection........................................... ...

Bestow is a beautiful shop on the main thoroughfare in downtown Ashland specializing in gifts and…read morerobustly healthy plants, planters, and everything needed by the in-home gardener. I've purchased a number of darling gifts there and VERY healthy plants. Each one thrived after I took it home and repotted it into one of my pots (many of which came from Clayfolk). Enjoy!

This place is DANGEROUS....I am in for over $1500 since I discovered it a year ago, but YOU can…read morepick up a little something for 10-20 bucks and be very happy. Amazing curated collection of plants (many succulents and cactaceae if you're hopeless at keeping plants alive, like I am)....have now bought over 20 plants from them and all but one have survived happily. Beautiful, locally made pottery in which to showcase the plants....I will support them for years to come.

After another Medford roofer dropped the ball. That company told me to go find my own shingle color…read moreat a roofing supply company with very poor customer service, and they could quote me. (I posted a negative review on Yelp regarding that roofer). Since I needed help selecting a roof shingle for my home, I called Grandview. The owner set an appointment, was punctual and courteous, and showed me samples. He quoted me a fair price, and I accepted. He started the work within the following 10 days, and he completed it to my satisfaction and in a timely manner, even during a rainy day. The roof looks fantastic; they cleaned up after the job was done. His crew was polite and diligent, and I highly recommend his work.

They did a fantastic job with the paver patio in our backyard. They were able to get their…read moreequipment in through the gate with little trouble. They're fast, professional, and they do a great job. They did a bang up job with the edging and finish work. Highly recommend, if you're looking for a fair price and great work, give Alex a call.