1. Terminix

0

Wailuku, HI

Terminix

2.0 (49 reviews)
Open • Open 24 hours

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Response time

10 minutes

Response rate

100%

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Services - Terminix

Pest preventative services

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Reviews With Photos

Steven L.

It continues! Someone from Terminix reached out for their social media department asking me to reach out to them regarding my Yelp review. I did, with an email and all the information they requested. Guess what???? a day and a half later and NO ONE HAS REACHED OUT TO ME or called me OR GAVE ME MY REFUND OF $250!!! wtf?!??!?

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9 years ago

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12 years ago

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10 years ago

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9 years ago

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11 years ago

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10 years ago

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11 years ago

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11 years ago

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10 years ago

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Ask the Community - Terminix

Review Highlights - Terminix

“We have a quarterly contract in which they spray the exterior of our home, and will spray the inside too if you request it and are home at the time.”

Mentioned in 2 reviews

Read more highlights

Smart Pest Prevention - Don is probably the first person that you will talk to at SMART Pest.

Smart Pest Prevention

(17 reviews)

from the initial contact to the treatment was awesome the one month follow up was awesome, also…read more but about the 1.5 month mark they were back. i called they can not come out for 24 days that is just not believable. the tec said any issues call right away, so we can deal with it before it can grow.24 days really!!!. 1 week 2 weeks that would be OK,24 days ridiculous. After talking to Scott the sales rep and Christina the operations Manager, i now understand the whole reason for the long time line.They both went out of their way to explain the circumstances, and were able to assure me a prompt and satisfying result . Mahalo

Having discovered that the house I'd bought had a termite problem despite having supposedly been…read morecertified free of the little buggers, I've used Smart Pest prevention for about a year and a half. And I have generally been satisfied. Their folks come on time -- or offer to come early if they're ahead of schedule -- and are always pleasant and efficient. BUT they do one thing that drives me crazy: Instead of contacting the customer to schedule an appointment at a convenient time, their automated scheduler simply informs you that they're coming at X date and time. Because my schedule varies, that almost never works, and I have to waste my time contacting them to reschedule. When I complained about this once, they said, roughly, that they have to do it this way. No they don't. I've never encountered another business that operates this way and it's a constant source of frustration.

Terminix - pest_control - Updated October 2026

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