I had a guy come out to my house to check to see if I had mice and it was a total lie after I got it double checked out saying there was no mice. I am still waiting on my refund. read more

My bug problem did not go away. They were supposed to come out again and never did. I had to buy things from Walmart to rid the bugs. Now I'm stuck paying for 3 visits when the first visit did nothing. RUN! read more

BEWARE!!!! We have a new home and Terminix got our business in the neighborhood for a discounted price. On one of their bug treatments, they informed us we had mold in our crawl space and prepared a $4,000 quote to remedy the problem. I got another estimate from a reputable mold removal company and they informed us there wasn't any mold in our crawl space. I immediately called Terminix and cancelled my contract. I will not do business with a company that lies and deceives their customers. read more

Salesman came out for a bidon a bug problem I'm having after explaining and showing him my problem he wanted to look at the rest of the house. He proceeded to peek in the attic and tell me I had mice in my attic and it was bad. Then he went to my crawl spaces and told me I had excessive moisture and fungus that would ruin my subfloor if i didnt encapsulate. He left me with a bid of $25,750. Of course I called another company to see if I could get it cheaper, and I did just that. The man from the 2nd company actually climbed into the attic walked around and said there was zero evidence of rodents. Then went to my crawl space and said bo moisture and no fungus, our crawl space was cleaner than some new builds he had seen. So terminix basically tried to scam me out of $25,750.00. I would say extremely unethical stay far away from Terminix. I would give negative stats if I could. read more

I waited for a month and a half to have my home serviced a gentleman came out I gave him specific instructions to pick up all the old tack boxes in my boxes he did not he did not spray any baseboards did not go in any bedrooms or hallway or the sunroom went into the kitchen in the back bathroom and left the old mice boxes and bug boxes on the floor never serviced anything else and I took 2 hours off work to do this simply ridiculous I want my house sprayed correctly and I want somebody to come over here and pick up all the old boxes with bugs in them and the old mouse traps and remove them like I asked him to do. Simply not worth it read more

Good luck trying to cancel your over rated service. Beware of this business, the local guy "Kevin" will not answer or reply. They will start trying to offer a "better" deal, if they truly value us as customers you should be giving the best "deal" from day one. I have filed a complaint with the corporate office but I keep getting a call from the techs wanting to come out to my house. Cancel the card used to start service is the only way to get this grease ball off your back. read more

Do not use TERMINX! We paid for one time and now they say we owe for 3 visits. They were yelling at us on the phone and threatening us. The person on the phone got my husband, who is a very calm man so upset. He had told them we didn't want the service because we are unemployed and no longer needed their services. They were very rude and horrible to work with. read more

If I could give them a negative star, I would!!! My last service, the service tech spent very little time spraying the garage, so I now have spiders in there. I've been scheduled for service and the tech is a "no-show." I've called and re-scheduled, then when I call the day before my scheduled service, I'm told I'm not on the schedule for the next day, and that they can see in their system that the techs have changed my service dates and that no one has called to tell me of the changes. I've talked to 3 different people within the first 3 weeks of this month and have been given 5 different service dates. . .again, no service tech has showed up to provide service. You can NEVER reach a live person at the local office, and after waiting on hold at least 4 - 5 minutes, you're given the option to have someone call you back, but when you get a call back, it's from someone in the national call center, not the local office. When I first signed up, 2 techs crawled under my house and said there was no standing water nor dampness. About 3 months later I received a "follow-up, reminder" call about how the previous techs and I talked about the standing water under my house my need for a sump-pump. I told the person who called, that the 2 previous techs had told me there was not water under my house so, therefore, I didn't need a sump-pump. . .clearly this is an up-sell tactic by Terminix. Terminix's customer service is non-existent, they falsify information and offer empty promises. I would never recommend them to anyone!!!! read more

Run from this company. they are crooked, scammers and liars! They forged my signature to a long, expensive contract, which they stole from my credit card. that employee still works for them.. I've contacted lawyer, read more

BEWARE OF THIS BUSINESS. They do not follow through on their stated promises.I signed a contract with them in August of 2017 to eliminate bedbugs we had brought back from traveling. The salesperson promised me that there would be weekly inspections and treatment. He also said that I had to purchase the mattress covers that Terminix sold although I had already purchased ones days before. Due to my desire to get rid of the bedbugs and his promise that they would do weekly inspections and treatment, I signed a very expensive contract. We had to clean out all the closets, dressers and take off all the outlet covers throughout our entire house so they could come in one day to treat. Basically we did most of the difficult work. The mattress covers that they put on the beds were exactly like the ones I had purchased myself. They came in one time to do the treatment and then I did not see anyone from Terminix for over a month. One time in late September a tech came by my house to look it over and that is all I have seen of Terminix. I called them in October of 2017 but have not heard back from them. I filed a BBB report and have asked for a refund. BEWARE of this business they are not honest or helpful in any manner. read more

We called last week and set up an appointment for a estimate for today between 8:00 am and 10:00 am. 10:00 am can and went, so my husband called them back and the guy said he would have someone here between 10:00 am and noon. It is now 6:15 pm and still no sign of them or even a call back. Extremely unprofessional. We wasted an entire Saturday waiting for them to show up. Certainly won't consider using them now and will not recommend them to anyone else. read more