We requested help to remove an opossum from our pool. They said they would send someone out but…read morenever mentioned any extra fee for us as an existing customer. They came and spent 5 minutes and removed the baby opossum. Then proceeded to charge our credit card $250. We will be looking for a new pest control service that is upfront and honest about their fees.

I was searching for a new pest control company and reached out to Rottler Pest Control. From the…read morevery first interaction, I was impressed. I spoke with Debbie on April 7, 2025, and she was not only incredibly kind and professional, but she made me feel like a valued customer--not just a number. Her warm and knowledgeable approach made it an easy decision to sign up with them that same day. Within the hour, I received a text from Chris, my assigned technician, letting me know he would be at my property on April 10th. I appreciated the quick scheduling and the convenience of communication via text--it made everything clear and easy to track. When Chris arrived, he was prompt, respectful, and extremely professional. He thoroughly inspected the entire property, including all the areas I was concerned about, as well as the house perimeter and our shed. He took his time to evaluate everything and explained what he was seeing along the way. His attention to detail and willingness to listen really stood out. Today, a month later, he's returning for our follow-up visit to ensure everything is under control and to address any ongoing concerns. This level of service and consistency is something I truly value. I'm extremely happy with my experience so far and plan to update this review in a few months to share how things are going long-term. If you're looking for a reliable, professional, and customer-focused pest control company, I highly recommend Rottler Pest Control.

I live in Webb City and I Rent a duplex that has beetle and spider problems at times. My new…read morelandlord bought our complex of apartments from a previous landlord. We never received this service of extermination of the inside of properties. Normally if the properties get exterminated they are done outside and I needed something done right away .... So I had to pay the cost. My husband was getting bit all over his arms and they were like chicken pox (swollen).... I had Brandon from this company come out to exterminate for bugs, which turned out to be Bed Bugs (which I had no idea that I had that problem)... I felt so embarrassed and Brandon reassured me that it was probably NOT my fault as it can happen to the best of us who have people visit us as they might have bed bugs attached to their clothing and bed bugs travel with people through luggage; through business airline seats ; at restaurants seats; from hotels and the best of upper-end resorts. So-- I felt better knowing that this bug is quite common . Brandon was very detailed in showing me what a bed bug looked like and where to look for them and came up with my total cost for his services. His extermination service came in 3 visits instead of one for a total cost of $275. Most exterminators charge that fee for just one application...I have not seen a bed bug since and he finished exterminating for Bed Bugs a week ago. I liked his service so much that I hired him on for a monthly basic service ($45.) a month to spray for other bugs (peaty creatures) and this will be done monthly until I say to stop. I recommend him and feel he is honest and trustworthy as we had to leave our premises for over 2 hours and he was very careful with moving our furnitures when finished. Today, I'm totally happy and trust that if we have that problem again, he will be available to help again.

From the owner: Year Round Services .We service for Roaches, Ants, Spiders, Mice, and more just call…read more Residential Commercial Industrial Any questions?

excellent! Brock was super friendly! Their company does what needs to be done! Friendly staff and…read morewillingness to come when you new them to plus a scheduled four time a year!

Please, please, please do not choose Orkin. It is incredibly disappointing that this location gets…read moreto benefit from the trusted Orkin name simply because the company has been around for so long. That reputation is exactly why I chose them. I assumed that such a well-established company would provide reliable, professional service. I was completely wrong. This has been, by far, the worst service experience I have ever had. I had concerns from the very first appointment. The technician did not seem professional, did not appear to understand why he was there, and could not explain anything about the account or billing process. I asked basic questions: Was there something I needed to sign? How would they receive my card information? Was there an online account I needed to create? I could not get clear answers. Against my better judgment, I continued with the service, and the experience only became worse over the next few months. Communication within this company is almost nonexistent. No one at the local office ever seems to be available by phone. The only people I have been able to reach are customer service representatives who are not local and cannot fully address what is happening at this branch. I was also never clearly told that I would receive two separate charges, one for $50 and another for $75. When I discovered mice in my home, that was the final straw. I specifically explained that I only wanted humane solutions used. I have previously experienced the horror of finding mice trapped alive on glue boards, so I made it extremely clear that glue traps were not to be placed anywhere in my home. While I was in a work meeting, my husband let the technician inside. Sure enough, glue boards were placed in the house. I had to leave my meeting, run out, and make them remove the traps I had expressly told them not to use. I was then told that someone would come to inspect my home. I explained that I work remotely and have dogs, so I needed the inspector to call me first and schedule an appropriate time. I was promised that he would. Two days later, Fernando arrived at my house without any warning. He never called and never scheduled the visit. Although he was polite, the unannounced visit felt intrusive and overwhelming. He completed an inspection of my entire home and then left without explaining what he found, what he recommended, or what anything would cost. I received absolutely no breakdown of the inspection or proposed services. The most unacceptable part of this entire experience, however, has been the unauthorized charge and service after I canceled. I canceled my service approximately one month ago and also turned off autopay through my account. Despite that, Orkin charged my card another $150 and sent someone to my home to perform a service while I was not there. The attached video shows that autopay had been turned off. A company should not be able to continue charging a customer or performing services after that customer has canceled. This is not a minor customer-service mistake. It involves my money, my home, and a service I explicitly canceled. I have reported the situation to the appropriate consumer-protection agencies because it needs to be investigated and addressed. Whether this happened because of a serious system failure, complete internal disorganization, or something else, it is unacceptable. It also makes me wonder how many other former customers may have continued to be charged without realizing it. Orkin may respond to this review and say that they would like the opportunity to fix the situation, but at this point, the damage has already been done. From the lack of professionalism and communication to ignoring my instructions, arriving at my home without notice, failing to explain an inspection, continuing service after cancellation, and charging my card after I disabled autopay, there is no reasonable way to restore my trust in this company. Please save yourself the stress and choose another pest-control company. I genuinely wish I had.

Fast, friendly and thorough. Technician answered all of my dumb questions with patience and humor…read more Even took down two large wasp nests that I hadn't noticed. Performed all service requested. Highly recommend.

One of their sales individuals came to my front door after seeing the no solicitation sign. I…read moreanswered the door and was polite in asking them to please exit the property. He refused to exit the property and said if we also do this to religious organizations that this was illegal and started sorta preaching to me. We got this all on camera and he would not leave the property until I called 911 to trespass the sales individual. Very very unprofessional, crazy interaction to have on my first weekend off in a while.

We use them for both our rental house and our residence and have used them for several years. They…read moreare always on time, professional, courteous and do such a thorough job. Recently we had Rick treat our rental house and Robert treat our residence for spiders. Both gentlemen were very pleasant and personable. Our daughter had gotten a spider bite so Robert went above and beyond to spray everything very well. I have been very pleased with their service and will continue using them.

Corey was a very kind and genuine technician! He was efficient, thorough, and explained things…read morevery well. Thanks!

We have/had German cockroaches and had been treating the house on our own, but, under Buzz Pest…read moreControl plan, I think their numbers are dwindling. People say they are very hard to get rid of and patience and persistance is required. They attacked the bugs using several methods.

From the owner: Buzz Pest Control, LLC is a locally owned pest control business serving Southwest Missouri. We…read morespecialize in providing effective treatments for the most common pests found here in the Ozarks. From termite treatments to general pest sprays, we are confident that we have the knowledge and expertise to eradicate your pest problem. We also specialize in providing assistance during real estate transactions. Our free termite inspections and effective termite treatments are wonderful tools for our real estate partners and clients. We would love the opportunity to serve you!

I had a guy come out to my house to check to see if I had mice and it was a total lie after I got…read moreit double checked out saying there was no mice. I am still waiting on my refund.

My bug problem did not go away. They were supposed to come out again and never did. I had to buy…read morethings from Walmart to rid the bugs. Now I'm stuck paying for 3 visits when the first visit did nothing. RUN!