We have our annual inspections each year and each year they're very helpful. The inspector whose…read morename I believe was Nick, found a leak this year that would have gone unnoticed by me. They're always courteous and on time too!

This is an update to the review I posted a few weeks ago on the family owned and operated business,…read morePest Out. Miss Sandy the CEO called and apologized to me for the unsatisfactory workmanship of the two men that was sent to my home to replace the fallen insulation and or missing sections of our crawl space. I thanked her for taking time out of her busy schedule to respond. She appeared very concerned the job was not done right the first time. and vowed to make amends. She sent the two men's Supervisor Mr. Keenan out to perform a quality check of the work that had been sent to do. When he exited the crawl space,we sat to discus what he observed. He explained the condition the condition it was left it in, and it highly upset him, for they had not done the job satisfactory and he qualified that was not a not a representation of her business practice. She takes pride in her company and likes to have satisfied customers. Mr. Keenan took pictures to show Miss Sandy and guaranteed he would make it right to my satisfaction. We had paid a nice price for a nice job which fell short in every way. Today September 6, two men, Jasen and Alex showed up on time between 8::00 and 9:00 as scheduled, with the proper materials to complete what should have been done by the previous men. He rang my doorbell and introduced himself and stated they were here to restore what was necessary to keep our home cool in the Summer and warm in the Winter and without further a-due went right to work. Now I we are late Senior Citizens, so I could not join them two see what they did, so Jasen provided me with before and after pictures to show a nice view as well as explained what he and his counter partner had done. From those photos, it appeared they had met my satisfaction for a job well done. Before Jasen and Alex left, they cleaned up the area and carried away all the old sagging and deteriorated insulation. In addition Mr. Keene had returned a check Miss Sandy gave him to reimbursed me for the HVAC service done. I had to pay to call a service man to service my AC unit, which he found in excellent working order. I did not expect this, but that showed me she took pride in her company and wanted to make amends. You can read the condition the other two men left the crawl space in in my previous review. I take back my previous unsatisfactory rating of this company and wish to change the overall to five stars. Miss Sandy was very polite with me and it shows she take pride in her company , by the action she took. I also have this company doing my pest control. I also stated the you lady had put poison control boxes in with my food storage cabinets. Miss Sandy explains they were not poison, but contained a sticky substance to capture the insects for coming out again and will be change out quarterly and spray.ed This put my Wife and me at ease. I will be renewing my Pest Control Contract with this company at years end. Therefore, I now recommend this company to all. If you happen to be unsatisfied with calling them, rest assured the owner, Miss Sandy will make it right when brought to her attention. If you need pest control, call Pest Out. This company, will treat you right. Tell them Joe sent you.

I cannot say enough great things about Accel Pest and, especially, their representative, George S.!…read moreHe consistently delivers exceptional service and goes above and beyond every single time. He is always on time, communicates exceptionally well, and is incredibly efficient and thorough in his work. Recently, I noticed that wasps had taken up residency again on top of my roof. Without hesitation, George took care of the issue and removed the nest without me having to ask twice. That level of attentiveness, professionalism, and genuine commitment to customer satisfaction is rare! George is truly stellar at what he does. He is dependable, proactive, courteous, and an absolute asset to Accel Pest. Representatives like him are the reason customers remain loyal to a company. His consistency and dedication are unmatched, and I honestly cannot imagine receiving this level of service from anyone else. Accel Pest, take care of George S.! Employees like him are invaluable and deserve to be recognized and appreciated. He has earned every one of these five stars and then some! Thank you, George, for always showing up, communicating clearly, and making sure the job gets done right. You are truly the best! My family appreciates you!

Had a rat issue in the attic of a 2500 square foot house. Called Accel and their rep tried to sell…read moreme on $8000 of rat prevention. Signed for recurring service. I have an immediate rat problem. A week later their tech comes and sprays the perimeter for bugs; no rat treatment. I complain and a week later another tech comes out with 6 rat traps and says he'll be back in two weeks. With the dead rats rotting away in my attic. Meanwhile the 2 man team for protecting the house shows up after 3 weeks and for $1800 and for 2 and 1/2 hours of work, they plug the end caps and block some access points - total cost of materials around 30 dollars - hourly employee wage $400. I decided to carpet bomb the side of the house with rat bait block and wiped out the problem. BOTTOM LINE: If you have a rodent problem do some research on Google; buy some steel mesh and liquid cement; plug the holes; and scatter bait blocks safely.

Great to deal with. They are the best I have ever had for pest/ termite control. The staff are very…read morecustomer oriented.

I think they are an ok company but customer service stinks. They require a check be mailed in…read moremonths before they will schedule service. Most companies schedule service and then you pay once it has been completed. There is no urgency to get work scheduled or completed. Again, outdated business practices and nonexistent customer service.

I recently purchased a home that was neglected in too many ways to mention. The area I live in is…read morein case proximity to the water and there was a significant amount of activity from various critters. Global Green has done an amazing job curtailing the issue. In a time where the art of customer service has been lost they shine bright. There hasn't been a single question or request that hasn't been address in a timely manner. From the second you call to the punctual arrival of tech, you are treated with a high level of customer service and care.

NEWS FLASH: Yelling and screaming at your (former) customer is NEVER OK!!…read more We hired Global Green to spray our home against ants, silverfish and centipedes. Every time Karieem was in our home, he was the very model of courtesy and professionalism. We were told that the product was safe to pets and animals, and there was a three-month guarantee against re-infestation. A week or so later, we noticed that the bugs were still in our home. My wife called back to let him know. He came and sprayed again. A few weeks later, same problem - ants and silverfish. He came and sprayed yet again, telling us that our problem was due to pet food being present in the kitchen. Yesterday, we found our bathroom infested with ants. So . . . we called yet again. At first Karieem was very cordial and seemingly sympathetic, as we had known him to be thus far. He even offered a full refund (we did not ask for a refund! We just wanted the bugs gone!). In the next sentence, he said we would be getting only a half-price refund, since he had "bent the rules and came out several times". After a pause, his whole demeanor changed he yelled, "You know what? You're not getting a refund, and I can't believe you asked me!" He then went on a 15 minute rambling, screaming fit, accusing us of trying to take advantage him, and calling us "classless", "pitiful" (I have a digital recording of the last three minutes of the "conversation" to verify this.) Whatever product was used for insect control; at our house did not work for 3 weeks, let alone 3 months, and Mr. Koon was vehemently opposed to hearing about its poor quality. Guarantee be damned! If a product doesn't work, it doesn't work. It shouldn't be a personal matter, as he made it to be. When a business owner decides not to issue a refund to a customer, or decides to not continue doing business with a particular customer for whatever reason, there are more professional ways to go about severing a business relationship than screaming, ranting, and insulting. The incongruent and aggressive actions of Karieem, to me, indicate that he is a potential danger to his customers.

Kevin did excellent work Rat proofing my rental house. Not sure of the price point since I didn't…read morepay for the service considering I am just the tenant.

Kevin is going to be the most knowledgeable and experienced person to take care of unwanted guest…read morein your house. I had bats in the attic, which I found out is not uncommon here. They can not stay and they cause extensive damage. Kevin had a systematic plan to harmlessly evacuate them from my attic, then thoroughly seal the attic to prevent them from returning. He then cleaned the mess they made from their attic party. The key here is bats want to return to the same spot year after year. A professional job has to be done to make sure they can not come back. Kevin is that professional that will give you peace of mind. Bat removal and remediation is not cheap. Google it. But I think Kevin is fair and excellent at this.

Eastern has the "know how" and trustworthiness from years of dedicated experience serving…read morecustomers. Best of all is THEY DO IT ALL! Eastern is our GO TO for critter control and moisture abatement inside, outside, and under our home. One yearly call eliminates ALL of our issues...and helps me stay married!!!! When we sold our first home, they did a moisture and termite inspection with detailed report and price to mitigate findings $1,000's below the buyer's company's quote. We now live near water so pests, mosquitos, rodents, and mildew are seen so annual treatments and inspections are needed. [Don't freak out if you see (dead/slowly moving) bugs show up after they spray; that means treatment is working! ] They guarantee their work and everything they use is pet safe. They care about me and my family...Brandon is always careful not to track debris from outside when working inside, makes sure gates are closed so my dog doesn't get out, sprays water lines and spots I recommend, swaps out bait boxes, and calls me to check on their work. This has forged trust in them to do work even when I'm not home. Don't wait. Call EasternPS today!

These guys are great. They keep up my termite inspections and now my pest control and new vapor…read morelock (it is past time on the replacement of that). Good dude who does my work. I am a fan. Local family/local work/local company. Heck yeah!

Great service. Friendly Technitian. All quations directed to the tech were answered in detail. I…read morehighly suggest using NestGuard Exterminating for your pest control needs!

Great customer service and great work! I would 10/10 recommend this company to anyone I know.read more

They were fast to respond and very helpful. All the bugs seem to be gone. The person who came out…read morewas friendly and answered all questions.