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    Teri's Crazy Critters

    5.0 (1 review)

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    3 years ago

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    All About Restful Pets - This is my Mochi.  She was with me for 6 weeks short of 17 years

    All About Restful Pets

    (198 reviews)

    This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

    Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

    VetMED Emergency & Specialty Veterinary Hospital - Amazing doctors of VetMED

    VetMED Emergency & Specialty Veterinary Hospital

    (484 reviews)

    Everything about VetMed is so genuine and amazing. I came in with my 3 month old puppy who had been…read morebitten by another dog while in a dog park. It was very heartbreaking for me to see my pup like that and their staff were so heartfelt and empathetic. They were able to get her stable in the back and allowed me to see her before I left that day. I was able to comeback at least two times a day to see her and they walked me through every step for when she went home and what the best treatment plans were. I work in veterinary medicine myself, and this was another level of compassion and care. They were able to save her life that day and she has been the happiest pup ever since. I seriously cannot thank them enough for their services and kindness. Shrimp and I will always remember what we went through and how well VetMed dealt with my emotional distress and Shrimp's overall wellbeing.

    I am so pleased with the service we received here that I wish we could make them our regular vet!…read more *The facilities were spacious and clean (so me and my nervous dog were comfortable while we waited). *Everybody was so kind. *We didn't feel pressured to do unnecessary test/labwork, etc. *They kept us updated throughout our dog's stay and even texted us a picture of her when she went to bed. *Hopefully, we won't have to visit an emergency vet anytime soon, but if we did, this is exactly where we would go!

    Teri's Crazy Critters - groomer - Updated October 2026

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