My son has been a patient at Tendercare Pediatrics for about a year and a half, and we've always had a great experience with Dr. Aguilar and his staff. I really appreciate their appointment system and being able to get same or next day appointments when needed. Recently, my son had several days of fever, red eyes, and a rash on his hands and feet. I assumed it was hand, foot, and mouth disease, but during the exam the rash on his feet had already disappeared. Even though my son wasn't showing all the symptoms of Kawasaki Disease, Dr. Aguilar trusted his instincts, explained his suspicions and the urgency of treatment within 10 days of fever onset, and ordered blood work to confirm. After researching Kawasaki Disease myself, I took my son to the ER and shared Dr. Aguilar's concerns. They confirmed it was Kawasaki, admitted him, and started treatment right away. Thankfully, my son is doing much better and has no lasting heart damage. I'm incredibly grateful for Dr. Aguilar's quick thinking and for taking my concerns seriously, even with my son not showing all of the typical symptoms. read more

Before the access fee and even after I've disagreed with Dr. Aguilar, I would've given his practice a 5 star rating. However, we left his practice this year. Dr. Aguilar had told me at least 6 months in advance that he would only be taking PPO, so I planned for it and switched my insurance. This also coincided with a life event which made sure I had PPO insurance before the change. To my surprise, when I was trying to book physicals and flu shots for my kids, I was informed of the access fee to book an appointment. This, on top of the co-pay, and everything else they submit to the insurance. To say I was angry, undermines the feeling. I delayed my kids' appointments until Jan 2026 and switched to a new PCP. My new PCP has had to request my children's records more than once, now. The price of health insurance has increased significantly and adding an access fee on top of that really adds insult to injury. read more

I been taking my son to Dr Aguilar for years. I just called to get additional information on their "policy change" effective September 1st 2025. They will ONLY be taking PPO insurance (which i have and i think Downey location only takes ppo) and they will charge an "access fee" of $105 PER VISIT!!!! So on top of billing my insurance for the visit i have to pay $105 every visit. It's this even legal! It's crazy! read more

I am so sad to see the changes that were made everytime you make an appointment you will be paying an access fee of $105 on top of your copayment. As much as we loved this office we will not be back. read more

Tendercare Pediatrics - Access Fee - Pediatricians Near Me - Downey, California

Yes Dr.Aguilar has an access fee now, but I recently called and it's been updated to $55 i still think he is worth it and is a great Doctor along with his team. They still have same day next day appointments which i love and the staff is so kind and caring all the time! read more

I've been taking my kids to Dr. Aguilar and his staff for years I'm talking 8+ years and just this last year or so I've been having issues with their new appt and patient payments. A couple years ago they started the whole same day appts or make an appt the day before, at the beginning it was okay but now every time I've called to make an appt or when I call to take my kids in because they're sick, there's never availability. And they leave you stuck with one or two options that are difficult to make it to. Before today I called around Thanksgiving for my son because he was having asthmatic symptoms and she pretty much told me there's nothing available suggested I take him to "urgent care" instead. So what's the point of same day appts? Obviously you call because you need to go in right? Second, I had to become a cash patient they no longer accepted my insurance (Downey Location) If I wanted to keep my kids at their location which I preferred to due to it being convenient and I never had issues before policy changes. As an existing patient I was being charged $125 per visit per child (2), Now I'm finding out their new visit fee is $150 and I would have to leave a deposit of $50 to secure my appt. Mind you this was not disclosed until after the appt was made, when I received a separate phone call to make that deposit payment. I cancelled my appt at this point. Luckily I found another pediatrician close by that accepted our insurance and got an appt when needed to accommodate our request. read more

We'd been taking our daughter here since she was two months old, and we'd had really good experiences. But when we learned that, starting September 1, the office would be charging an additional $105 PER VISIT, we had no choice but to find another pediatrician. It's a real shame that this office has decided to implement this policy -- it's prohibitively expensive, especially for parents who just want their kids to be safe and healthy. read more

My daughter has been coming here since she was 2, she is now 10. This office provides great quality care. We recently saw Dr. Erick because my daughter had the flu. He was very kind, patient, and professional. He treated my daughter with such care. You can tell he truly cares about his patients. read more

I loved Dr.Aguilar when he was my son's pediatrician. Now he's 19 so he has to change however, if you have a kid I definitely recommend him. Dr. Aguilar always made accommodating appointments and his office staff was always very knowledgeable. I'm sad we can't see them anymore but glad I found them years ago. Thank you guys for everything! read more

My daughter had been running a fever without any other symptoms and of course Kaiser wouldn't see her. So I did what any other mom would do. I looked for another Dr. I came across Tender Care Pediatrics and I scheduled an appointment. The staff was warm and welcoming Dr. Aguilar saw my daughter and reassured me that everything was ok. I would definitely go back to this location. read more

Dr. Aguilar and Dr. Eric are the absolute best. We were referred to Tender Care by CHOC after a very scary asthma related hospitalization. My then 4 year old had struggled since birth with her respiratory issues up to that point. Since being with Dr. Aguilar, my daughter has not had a single asthma attack, NOT ONE. She is almost 8, it's been almost 4 years of perfectly controlled asthma and a healthy happy kid who can run, dance, and play like any other kid. The team is always super helpful, responsive, and timely with every visit and every Rx fill. We are so appreciative. Highly highly recommend this team! read more

My family and I are grateful to have such genuine and great support from Tender Care Pediatrics. Vanessa and Karla always go the extra mile to make me and my family welcomed and well taken care of. The connection each one of them have with my boys is important because it puts my little ones at ease at every single visit. The staff is always very professional and friendly. It's no wonder why we have been with Tender Care Pediatrics for 16+ years. Thank you, Ladies!! You will always have my deep appreciation! read more

Hi this Askia Couch Man oh man oh man where do I start I have so much to say but Imma Try to Make it short about a year ago or so our 3 year old daughter took sick very ill we did not know where to turn the ER didn't know what was going they was just telling us so it's a simple cold she'll get over it in a few days but praying to the Lord God sent us DR Eric and when I mean he went to the fullest of finding out what was going on with my daughter he did it all from running multiples of test bringing her in and out the his office our kids has been with them since birth my oldest is 12 and still with him and my youngest is three I have no complaints they help us out from the smallest things like my pinky hurts to the biggest thing that my daughter had iron deficiency the girls at desk are so nice when me and my wife come in worried about our kids they make us feel comfortable GREAT JOB read more

Tendercare Pediatrics - Your girl Jaylah - Pediatricians Near Me - Downey, California

Dr. Aguilar and staff blew me away with their outstanding service and attention to my son! What I thought was a cold, turned out to be an ear infection. Dr Aguilar was kind, caring, and explained everything I needed to be aware of! I'm happy to have found a primary Dr. for my son. Thank you Dr. Aguilar! read more

Best pediatrician I've ever met! I had been taking my son to another doctor and was not happy with how they were addressing my concerns. My son had a rash on his face for months and our doctor gave us no advice just to leave it alone and not even use moisturizer. Well I took him into this office, dr. A suggested removing different foods food his diet, as food allergies is a common rash cause, and said he had dermatitis and to hydrate several times a day. Within days his rash was completely gone, and we figured out berries was the root cause. I can't be more greatful. Great bedside manners, listened to my concerns and found a simple solution to the problem! Thank you! read more

First time visiting this clinic staff was very helpful and kind. Thanks to Karla and Vanessa for making this visit a good experience. Dr Eric Vázquez was great with my kids and was very helpful. read more

I have only been going to this clinic since February 2019 this year. In these short months I have loved everything about the clinic. The staff is friendly, you can get same day appointments, and the wait time is not long. One of my sons had a recurring cough for almost 3 months with no fever or any phlegm, Dr Aguilar prescribed asthma medication and it took about 2 days to kick in and the cough went away. My previous pediatrician did tell me my son had mild asthma but never said he needed anything for it. I've gone to this new clinic a bunch of times since we switched in Feb, since I do have 2 younger children and they get sick and all, I can honestly say that it is a great clinic, the doctors listen and help you find solutions. We will definitely be going to this clinic from now on. read more

Dr. Aguilar has been our pediatrician since my first was an infant; more than ten years now. He has always shown professionalism and care to what I take my daughters in for. There have been occasions where they get sick on the weekend and I take them to urgent care; many times the nurses/doctors there don't know exactly what they have. Dr. Aguilar is very knowledgeable and is always spot on with the illnesses my daughters are going through. I really appreciate that they do same or next day appointments because with everything that is going on right now, most times we need to get in quickly. I entrust Dr. Aguilar with the care of my three daughters. read more

This is isn't about Dr. David Aguilar he's awesome he's been seeing my son since he was a baby.. and he's great. This is about Nurse Practitioner Heather she shouldn't deal with kids making a disgusted face at his symptoms, well he's just a kid. The part that really really really bothered me and I have to emphasize the really, is when she had the audacity to say.. "it's not easy dealing with kids with his condition" ah no he doesn't have a "condition" you ignorant human he has a disability called Autism and yes he acts different and yes he's sensitive... and I don't think I should but the one teacher her about children with disabilities you can deal with a child with a autism maybe she shouldn't be dealing with children at all. I was so upset, at the face at my son I felt so bad, and my son trying to be nice to her how he can and her ignoring him because he has a "condition" no... he's different he communicates different but he is a great kid.. so I will never ever see her again.. I hope she learns how to deal with its children with disabilities without making "yucky" faces and dusting her self of with a paper towel where my son touched her. I feel sorry for a "well educated" individual to be so ignorant. read more

My kids have been coming to see Dr. Aguilar since my son was a newborn. He's almost 10 years old now and I also bring my 3 yr old and my 2 yr old. Dr. Aguilar right away struck me as a knowledgeable, kind and direct medical professional. He knows right away what your child has and how to treat them. I recently brought my 3yr old son in for a recurring high fever he'd had for 2 days, after being turned away by a couple urgent cares who as soon as they heard he had a fever refused to see him for fear of Covid 19. The Tendercare staff asked Covid related questions when I made the appointment and checked both of our temps before we went in. They are very cautious but courteous. You could tell safety is a priority, right up there with patient's health. Dr. Aguilar came in with a face shield, asked Covid related questions, washed his hands, checked out my son and proceeded to diagnose him with a common childhood virus. He answered all of my questions and concerns but most importantly, he gave me the peace of mind I had been searching for after a couple days of dealing with uncaring urgent cares. All the precautions made me feel at ease especially since my husband is asthmatic and at a higher mortality risk should he catch the virus. So I was very comfortable bringing my 2 yr old in after she caught the virus from her brother a few days later. I trust Dr. Aguilar with the most important thing in my life, the health of my family. I highly recommend him whenever anyone asks for a quality pediatrician. read more

Dr. Aguilar and staff are absolutely amazing! My boys have seen Dr. Aguilar since birth and we honestly could not find a better Doctor I would recommend him to every parent! read more

The clinic looks clean, the wait was short. Doctor was good and very patient took his time to answer all my questions. read more

My 2 boys have been coming to this office since they were born. They are now 9 and 12 years old. I've always been impressed with their professionalism, attentive and speedy customer service. Not to mention how clean the office is. I just paid a visit today, during this worldwide pandemic and I must say that I am impressed with the way they are handling it all. 1. You call the office once you arrive, they take your temperature upon arrival. Once you're cleared they allow you in the office. 2. No waiting room! You go directly into a nice clean and sanitized room. Ac is also pumping to kill any germs! 3. All the nurses have masks, gloves and are sanitizing around you. 4. Doctor Aguilar came into the room looking like he was about to go into surgery. Wearing scrubs, mask and a face shield! I can't ask for anything more for the safety of my children. Don't be afraid to go into the office or call to ensure they schedule your appointment now vs when new school year approaches! Our kids will need their normal vaccinations :) read more

After seeing Heather when my son was 9 months I had given up on Drs (pediatricians)being caring I thought Drs just wanted you in and out without caring about your concerns; every time I asked my old pediatrician a question or for advice she made me feel like I was being crazy so I stopped asking and just went along; after being to this facility I thank God I made a switch Heather is so sweet, caring,patient, listens, gives advice, and genuinely seems to care about my sons well being. The staff is super sweet the facility is clean.... Yeha parking isn't great but just walk a little.. get there early they are SOOOO punctual with the appointments it's refreshing to have an establishment that cares. read more

Dr. David Aguilar has been our families one and only pediatrician for over 12 years. He is always so Pleasant, caring, and compassionate. The office manager, Letty is always so caring, patient, on task and understanding. She always thinks like a "mother" and makes you feel welcomed. The office is always so clean and organized. My husband and I have entrusted all 4 of our children to this phenomenal pediatric practice with no hesitation! Tender Care Pediatrics is top notch!! read more

This review goes for the clinic on Huntington park, Dr. David Aguilar is amazing and a caring doctor to my children and straightforward doctor couldn't had ask a better doctor then him and also the stuff are super great and kind and respectful. read more

I live in corona, however, this Doctor was recommended to me by a family member so I decided to take the drive. My son is now 4 and I have seen Dr. Aguilar since my sons birth. The 2 most important things to me about who treats my son is 1)how does my son feel when he is there and 2) how well does the doctor communicate to me everything that is needed. Well, My son is always handled with gentleness and care by the staff as well as Dr. Aguilar. Even when my my son was really sick and I was scared Dr. Aguilar really calmed me and assured me that my son would be ok. Sometimes medicine and medical terms can be hard to understand but he always takes his time and explains everything to me in such a calm relaxed manner that I feel like I'm family and when I leave his office I know my son is in good hands. read more

I have been waiting for over 30 minutes now and still no sign of them calling us in. The office it's clean, but staff can really be more organized and friendly. I faxed over paperwork and I had to follow up to make sure they received it, it took them a bit too find it. Came in to my appointment and they could not find the paperwork this is not the first time this happens. Now let's move on to the friendly part you are never greeted when you come in, they are too busy holding a personal conversation. The doctors here are really good, they are actually amazing this it's why we are still coming here. I even feel bad about rating them but maybe this will help them look at what we see as paying patients. read more

Nice staff, friendly and helpful. Dr. Aguilar is an awesome pediatrician. Shows he cares for my daughter and is very attentive.

If I could give zero stars I would. We moved to Downey about 3 months ago and my daughter was assigned to doctor Aguilar in the Downey's office. Before attempting to make an appointment I called to ask if everything was good for her to go in for he 15 month check up which was coming up and they said yes but to call when she turned the 15 months to book the appointment. I called when she turned 15 months and they kept telling me there was no appointments available, I called this past Monday and finally someone started taking her info down (my daughter is 17 months) but then she stopped to tell me they are no longer taking new medical patients and to call their Huntington Park office. I called the HP office on Tuesday to make appointment for Wednesday and they said their latest appointment was already booked and asked me to call today Wednesday as early as possible because they easily get booked so I called at 9:10 am and now I get told that they only take late appointments on Mondays and the rest of the week are only morning appointments. This has been really frustrating and I have not even stepped foot in their office so I will definitely be looking somewhere else. read more

My son has been seen by nurse practitioner Kim Hyo several times and I am very pleased with Tender Care Pediatrics . Nurse Hyo makes my son and I feel so welcomed. She is thorough and professional. Not to mention so sweet and gentle with my son. You can really tell she loves what she does! Nurse Hyo is great at listening to all my questions and concerns. I feel very comfortable taking my son to Tender Care Pediatrics. Dr. Aguilar and the rest of the staff are amazing! I highly recommend them. read more

Dr. Aguilar is amazing. Been ringing my boys here for over 15 years. Leti is out of this world. Highly recommend!

Dr. Aguilar has been my kids pediatrician from birth. I've been coming to see Dr. Aguilar for the past 23 yrs! He was my 23 yr olds,Dr. My 19yr olds Dr. And now my 11 yr olds pediatrician . He takes his time to speak to you and answer any questions You may have . His staff, well I have nothing but positive things to say about them . Whether it has been insurance questions, making appointments, referrals, or just simply coming in on the same day they really do try to accommodate. Dr. Aguilar has always dealt with my kids health issues with the best Intrest in them,not in getting us out of there cause he has other patients to attend like other Drs do. Dr.Aguilar's attitude is so awesome and always positive . They truly are a great staff. I definitely would recommend Tender Care pediatrics. read more