My experience here was mixed. While the essentials were handled, there were a few issues that made…read morea difficult time more stressful than it needed to be. Some paperwork had to be corrected after the fact, and a specific mailing request I made more than once wasn't followed through on, which created added complications. Beyond that, I felt the tone of interaction was impersonal and at times dismissive. In a setting like this, where families are navigating loss, professionalism and clear, compassionate communication matter. Unfortunately, that was lacking here. With more attention to detail and a more thoughtful approach, this could have been a much smoother and more supportive experience

A special thanks to Chris who served me today with compassion, efficiency and going the "extra…read moremile" ( and then some!) . My heart was heavy upon entering his office but I left encouraged and confident that even though I had to leave town the next morning I could depend on him to follow through with out of state businesses whose cooperation was needed before my loved one could be buried. He instilled a trust in me that he would take care of ALL the details, even those that were out of state. Thank you Chris!

We live out of the area. My family is from the Paso Robles and San Luis Obispo area. We visited…read morethe cemetery because so many of our family members are buried there. We needed help locating several grave sites and one of the burials was over a 100 years ago. We went to the office and were met by Tom and his staff who were very friendly, patient and helpful with our visit. Tom even took the time to escort us to each family member's grave site. The cemetery is well maintained and cared for. We enjoyed our visit.

I arrived late after closing but you can still access the cemetery even if the gates are closed…read more Basically the cemetery is open during daylight hours. I love walking through these old historic cemeteries to see all the beautiful art work on the tombstones.

Communication was frequent, accurate and calming. They treated me with respect especially when I…read morewas picking up the ashes. Overall a really good experience under the circumstances. Thank you

Highly Recommend... when my husband passed away we called 4 different cremation services and…read moremortuaries and they all wanted us to come in and would not give us any information over the phone or they were ridiculously expensive. Blue Sky was the only one that did not insist on us coming in (the rest just wanted us to pick out the urn there and charge us an arm and a leg) and gave us all the information we needed over the phone. They were professional and compassionate people. I procrastinated on getting an urn and they were very patient and told me to take my time and when I finally picked up the ashes (they would have delivered but I took mason jars for them to fill also for spreading) I brought the jars and they kindly asked how much I wanted in each jar and accommodated me getting the permits needed to carry one on a plane in a very speedy manner. I would definitely recommend this business to anyone looking for a cremation service.

Chapel of the Roses was excellent because of one person in specific who was a ton of help: Mickey…read more Dealing with the death of my mother was very hard. But Mickey stepped in and took care of everything. She was kind and patient and spent a lot of time with me-walking me through every step of the process. She had great follow up and warmth. I noticed how absolutely genuine she was-what a relief. She followed up and supported me every step of the way. There was no hard sell, just honesty and compassion. At this, the most difficult of times, she was a God send. I wish there were extra stars I could give her.

I had felt a little better after talking to you on the phone about getting the money returned from…read moreyour company. This has been a very exhausting. I am pleased that my credit card has company has grabbed it back from you. You say how compassionate and caring you and your company are but yet at every turn I heard nothing but excuses from you. I am sorry that I am not one of the big money makers for you that is one of the reasons you gave. I can only hope that no one I know ever does business with your company and experiences this.

I highly recommend this firm. The staff members came promptly after being called, were very caring…read moreand gentle when taking my husband, and very kind to me. Chelsea was a great assistant through this sad process.

You will not regret your choice! Every employee that I have come in contact from blue sky has been…read morevery sensitive and amazing

Wow! My husband surprised me today after work with this gorgeous bouquet of flowers! Such a…read morebeautiful arrangement and they smell amazing! Michelle is friendly and great at her craft! We highly recommend her flower shop!

Great stuff! Cant wait to try this Sunveil tallow & mineral sun balm i bought......w zinc! Maybe…read morea god-send. Spent 40$ there then went back for most beautiful 5$ rose. Such a pleasant finish ruined, you cant imagine how pathetic the rose looks....still cant believe it was handed to me without even a sprig of greenery or baby's breath! True depth of Niceties just aren't in this town. What are you all afraid of. I have to go back for this tallow.......but 'wont buy any flowers

My mother passed away in March of 2021 and the cemetery still hasn't added the date of her death to…read morethe grave marker. We've called several times and still nothing has been done. Very frustrating.

I just went back and re-read my review from 2015 and am seeing other reviews reflecting similar…read moreexperiences. I understand there is a new manager, so hopefully things improve for future customers, but our experience was so awful that I am still too heartbroken to go into detail about it in public. The passing of a loved one is a vulnerable time for the whole family and it really deserves attention from people who care.

Hunter and Keyna were so patient and compassionate during a very difficult time for our family…read more They took the time to get to know us and our loved one, and talk through what arrangements would suit us the best. The location of the cemetery is stunning. The chapel is well kept, and somehow holds a number of guests, while still feeling intimate. Highly recommend.

I can't thank Los Osos Valley Memorial Mortuary and Memorial Park enough for their kindness and…read moreprofessionalism during such a difficult time. From the very beginning, their team showed incredible care and respect in helping me through the process of laying my father to rest. A very special thank you to Keyna, who went above and beyond to make sure everything went smoothly. She showed true compassion--not only handling the arrangements with grace and empathy--but even coming in on her day off to personally deliver my father's remains to me. Her act of kindness saved me an additional two-hour trip to Arizona, and I will never forget the thoughtfulness and care she showed during one of the hardest moments of my life. Thank you, Keyna, and the entire Los Osos Valley team, for treating my father and our family with such dignity and compassion. You made a painful experience just a little easier to bear, and for that, I am deeply grateful. -- Victoria A.

Very peaceful setting overlooking the ocean, have my parents and couple friends there, the staff…read morevery friendly

They're a caring family owned business that has served San Luis Obispo for many years. Trustworthy…read moreand time tester.

My experience with this business was not good. My experience is that they take advantage of elderly…read moreand or challenged family members when they are emotionally vulnerable after a death in the family. Not reputable.