My experience here was mixed. While the essentials were handled, there were a few issues that made…read morea difficult time more stressful than it needed to be. Some paperwork had to be corrected after the fact, and a specific mailing request I made more than once wasn't followed through on, which created added complications. Beyond that, I felt the tone of interaction was impersonal and at times dismissive. In a setting like this, where families are navigating loss, professionalism and clear, compassionate communication matter. Unfortunately, that was lacking here. With more attention to detail and a more thoughtful approach, this could have been a much smoother and more supportive experience

A special thanks to Chris who served me today with compassion, efficiency and going the "extra…read moremile" ( and then some!) . My heart was heavy upon entering his office but I left encouraged and confident that even though I had to leave town the next morning I could depend on him to follow through with out of state businesses whose cooperation was needed before my loved one could be buried. He instilled a trust in me that he would take care of ALL the details, even those that were out of state. Thank you Chris!

We live out of the area. My family is from the Paso Robles and San Luis Obispo area. We visited…read morethe cemetery because so many of our family members are buried there. We needed help locating several grave sites and one of the burials was over a 100 years ago. We went to the office and were met by Tom and his staff who were very friendly, patient and helpful with our visit. Tom even took the time to escort us to each family member's grave site. The cemetery is well maintained and cared for. We enjoyed our visit.

I arrived late after closing but you can still access the cemetery even if the gates are closed…read more Basically the cemetery is open during daylight hours. I love walking through these old historic cemeteries to see all the beautiful art work on the tombstones.

I love walking through historic cemeteries to see all the beautiful tombstone art work. This small…read morecemetery is open during daylight hours and even if the gates are closed you can still have access to enter.

I wanted to express my deepest gratitude to Reis Family Mortuary & Crematory. My father passed away…read moreon September 24, 2022 at the age of 80 years old. The loss has been so unbearable, however Reis Mortuary from the beginning was kind, compassionate and extremely professional. I especially want to thank Lisamae K. Neel. The service she provided from the beginning to my step mother and I will forever be cherished and remembered. Lisamae, may God bless you and your family always.

Two years on, and I realized that I'm finally in a good enough place to leave my review for this…read morebusiness. First, a little background: Reis dealt with the funeral for a friend/acquaintance back in 2010, so I knew that their work was professional and lovely (though, if I'm being honest, not a service I actually saw myself needing from this geographic area), so when my father unexpectedly died of cancer in August '23 and one of my brothers asked if I knew of any mortuaries in the area, this business popped into my head. The person I dealt with when I came in to collect his cremains saw me on one of the lowest, weirdest, most uncomfortable days of my life, and she somehow managed to avoid making it feel like an awkward ritual, and for that, I'm so, so grateful.

Chapel of the Roses was excellent because of one person in specific who was a ton of help: Mickey…read more Dealing with the death of my mother was very hard. But Mickey stepped in and took care of everything. She was kind and patient and spent a lot of time with me-walking me through every step of the process. She had great follow up and warmth. I noticed how absolutely genuine she was-what a relief. She followed up and supported me every step of the way. There was no hard sell, just honesty and compassion. At this, the most difficult of times, she was a God send. I wish there were extra stars I could give her.

I had felt a little better after talking to you on the phone about getting the money returned from…read moreyour company. This has been a very exhausting. I am pleased that my credit card has company has grabbed it back from you. You say how compassionate and caring you and your company are but yet at every turn I heard nothing but excuses from you. I am sorry that I am not one of the big money makers for you that is one of the reasons you gave. I can only hope that no one I know ever does business with your company and experiences this.

Ben and his team are amazing. Loosing a loved one is hard enough and the aftermath that comes with…read moreit is stressful and painful but Magner -Maloney helped take away the stress. Ben understood our budget and our needs and made the process easy and stress free. Truly a blessing! All we can say is THANK YOU!

No one wants to have to pick a funeral home, but when you do you want to pick the right one. Ben at…read moreMagner-Maloney provided such great guidance and support to our family! From the moment we met one of the staff at my grandma's apartment to the day of her service- it was a peaceful and supported experience! I would highly recommend Magner-Maloney.

Reviewing a mortuary seems odd but when any business goes out of their way to show true compassion…read moreand genuine kindness to a family at a time of loss and vulnerability the kindness must be repaid. That is what my wife and I feel with Lady Family Mortuary. My wife recently lost her mom very suddenly which, as tragic as it was in the first place, was magnified because she is an only child. We felt like Luke and the entire staff at the mortuary accommodated every one of our requests and showed the utmost in their respect for my family and guests who shared in the celebration of my mother-in-law's life during the ceremony. Many thanks from a grieving family.

Margarita was kind and compassionate when my husband died recently. She answered all my questions…read moreand walked me through the process with patience. All my questions were answered thoroughly and she returned my phone calls quickly. We had the service there as well and it was handled very professionally.

I can recommend this beautiful wonderful place and the way they treated us with compassion and…read morerespect. They are very honest too.

Excellent service . Charles was very helpful, cordial, and knowledgeable. I highly recommend…read moreCharles and his staff.

Very peaceful setting overlooking the ocean, have my parents and couple friends there, the staff…read morevery friendly

I highly recommend this firm. The staff members came promptly after being called, were very caring…read moreand gentle when taking my husband, and very kind to me. Chelsea was a great assistant through this sad process.

You will not regret your choice! Every employee that I have come in contact from blue sky has been…read morevery sensitive and amazing