Very happy with my pedicure from Flexi Nails. Very welcoming staff, I was offered a Vietnamese…read morecoffee upon arrival. Enjoyed hot stones with my pedi and walked away with lovely Spring toenails. Competitive pricing, $50 for shellac pedi. Will be back.

The best!!! Flexi Nails ,…read more thank you, the atmosphere is great and the staff are awesome As a high maintenance client, pampering myself for over the thirty years, I can assure you that Flexi Nails is where you need to go, if you want to look gorgeous This holiday season I strongly recommend the Burnt Berry, for your nail color Have a wonderful day Fayedra

They don't pick up their phones! I know they are busy but it is really frustrating when you try…read morecalling to make an appointment. Not really exceptional services but it is close by and it is really important to give them our business to keep them going

I used to come here a lot because it was cheaper than other salons, but you definitely get what you…read morepay for. The salon feels cheap and not very clean. One of the girls was giving me a pedicure and Anna (the owner) was giving me a manicure at the same time. The girl was scraping the dead skin off my foot and wasn't paying attention and scraped the side of my foot. Realizing what she'd done, she immediately dropped my foot in the water to hide the cut, which stung so fcking bad. I pulled my foot out of the water and blood was gushing out. Anna said something to her in Vietnamese and the girl ran to grab ointment and bandages. I'm not impressed that she didn't acknowledge her mistake right away, but I didn't make a fuss. The girl was so embarrassed, she didn't look at me for the rest of the time so Anna ended up taking my payment. It's surprising that she charged me full price and I'm an idiot for tipping on top of that. This was 2 months ago and I wasn't going to bother writing about this, but that cut is now a scar, which I'm not happy about. I will never go back there, if I had a health condition this could've ended even worse.

I've been coming to this salon for years, even before the new ownership and renovations, and I can…read morehonestly say the transformation is incredible! The salon is now bright, beautiful, and so welcoming. It's spotless, the atmosphere is friendly, and the new owner is absolutely wonderful. I had one of the best pedicures I've ever received, and my manicure turned out perfect. The quality of service is outstanding. Overall, a 10/10 experience! I highly recommend everyone come check out the newly renovated salon. You won't be disappointed!

I have been going here for years. Everyone is so friendly. I recommend Stacey and Lily!read more

Being new to the area I wanted to find a salon that would be close, skilled and enjoyable…read more I feel fortunate in my choice of this location. I'm not sure if the name is accurate lol. They were available for a same-day appointment, reserved only a few hours in advance. The only detractor of the location are the parking costs of being in "Downtown" New Westminster on a Sunday. From the moment coming in to the salon I was joyfully greeted by Trish , who was happy to accommodate my request for a little distance from other unmasked customers, even though it meant starting up a new pedicure chair. As an immuno compromised person, I still take care in enclosed spaces. I can sometimes be made to feel a burden by such requests even with available space. There was a substantial amount of nail polish colours to choose from and no extra charge if you selected something sparkly. My nail technician, Amy, was friendly and professional over the rough state of my feet. When you have a busy schedule and pedicures aren't possible, some places put a lot of effort into trying to make you feel bad about your feet being rough. I was very glad that this place wasn't like that because it definitely changes the enjoyment level of something that is meant to be a relaxing bit of self-care. Trish noticed my broken fingernail and suggested fixing it. she said the price for, a polish change versus full mani was only five dollars so I went ahead with the full Mani Pedi. There was a bit of a hiccup with both my color choices not coming out the way they seemed on the examples but both Trish and Amy were helpful in sorting it out to my satisfaction. Amy thoughtfully touched base with me throughout the Mani Pedi to make sure that nothing hurt and I was feeling OK. Lovely service that included hot towels and leg massage. I look forward to visiting them another time.

Really enjoyed the experience of world-class service in this brand new, beautiful, Covid-smart…read morefacility, on Columbia. Jeanie and Tui worked well together, responsive, most pleasant, and with great skills. I enjoyed what I can only call the best pedicure I've ever had, and I try to get foot massages/pedicures every chance I get when traveling. This was reasonably priced, came with foot and calf massage after a nice warm soak, exfoliation, toenail cuticle care, buffing, 4 coats, hot towel, bottle of water, all delivered to me in a full on massage recliner. Pure bliss. My daughter was equally pleased with her dip gel manicure and Eyebrow Threading. She found both to be quick, efficient, most reasonably priced, and professionally executed. Great choice of colors, too. We will definitely be back when next in the area.

As a longtime customer, I highly recommend The Urban's. The owner and her staff always provide…read moreexcellent service. One of my favorites is the pedicure with paraffin and nail art. I've also enjoyed manicures, eyebrows and waxing. Their attention to detail is outstanding. This is a salon that you will definitely keep coming back to.

The shop is located in a little plaza same as 7 Eleven and Metrotown Animal Hospital. Urban' Beauty…read moreTreat was recommended to me by a friend for eyebrow threading. The ladies here are very good at what they do and they are fast! Fast is crucial when they are working on the upper lip. They are friendly and I've only had to wait for a few minutes max in the past. $9 for eyebrow and upper lip threading is worth the drive. I highly recommend this place. If there is no parking in the little plaza, there's free street parking everywhere

Went to get two pedicures. The water was cold because it was broken. The pedicure was low quality…read more And the shellac was painted on skin. Caused me an allergic reaction, my daughter's pedicure was better but still of low quality. Air bubbles and dirt trapped underneath the polish. Polish peeled off the nail and not the skin. My toes look inflamed. Do not recommend

Worst Performance, not able to communicate in English and totally bad when comes to payment.read more

Yesterday I called in to make my follow up appointment and after the way Nancy, the owner, spoke to…read moreme, I decided enough is enough. After Nancy confirmed my appointment she harshly said, "and don't be late otherwise I won't be able to see you until 1:30 ". Her comment stunned me because I had not been late in many months. Over the years I thought Nancy did not like me because no matter how much I said hello, tried to make conversation and gave good tips she was very serious, hardly acknowledged me when I came in she never wished me a nice day or thanked me for a tip. She shows no basic customer service in politeness. I tried to give her the benefit of the doubt because I did like how my nails were done, but yesterday I read through other reviews where others were treated rudely by Nancy. Other customers also said Smile Nail employees would call them if they are even 1 minute late for their appointment threatening to give their appointment away. I had the same experience. Then I would walk in the salon and no one would even be there, they weren't even that busy. Frankly, those phone calls made me feel a bit harassed but I let it slide and tried to remain a loyal customer. Other times if I asked for my mani pedi to be done separate, Nancy would get upset and say, " I'already told you before, you have to request that ahead of time, as if its my fault for not keeping track of all her rules. " It's rude and I don't need to be chastised like a child, especially in front of other customers. I pay too much money and give nice tips to be treated so harshly. They are losing workers and recently I have noticed they only have one other guy still working with them. Lin is friendly and gives good pedicures. She recently complained to me that no one wants to work for them. Perhaps if they created a kinder environment others would want to continue working there. I ended up calling back a couple hours later and just cancelling my appointment. I will no longer be going to Smile Nails or recommending them. I hope they stop and read these comments and work harder on their attitude.

This was my first visit to Smile Nail Salon and I had a great salon pedicure by Lynne…read more Salon was clean, appointment was on time, relaxing, plenty of colours to choose from and lots of great information and laughter shared! Will definitely go back!

Been here a couple times. They do take reservations or you can just walk in if they have an…read moreavailable person to help you. They have a pretty clean and organized shop. The workers are fast and friendly. I've only gotten a pedicure done, but I've always left with soft feet and great looking nails. They open relatively early and have quite a large parking lot so finding parking isn't too difficult. As price it seems quite reasonable for Vancouver nowadays. Especially if you're just want a simple polish 10 /10 would go again.

I went in colour nails with my mom and got a regular pedicure and it was great! It is a smaller…read moresalon but we were able to get a spot despite it being busy. The workers were all super friendly and chatty once we started talking to them which made the experience even better. I thought the selection of colours wasn't bad for a regular pedicure but they defintelty have more colour options for a shellac pedicure. All in all, very good experience and my nails looked great in the end. No chipping or nail polish off which is great and its been roughly a week so far, which is awesome.