The entire staff here from start to finish were so friendly and knowledgeable! The office is clean…read moreand organized. Very trendy frames with so many options! Dr. Love is seriously the best of the best and I am picky when it comes to these things. I am so grateful I found them!!

Phenomenal! Doctor is equally as impressive as the front office staff.... Everyone here is…read morefriendly and professional, and at the top of their game. I am very happy that I gave them the chance and they have certainly earned my continued business. I could not be happier with my experience and the outcomes of my visit.

While I ended up being seen at their other location, I wanted to post how wonderful the TCO front…read moreoffice staff is. I recently broke up with our previous "Vision Center" because I'd had enough with one of their front office staff. If TCO can retain front office staff as pleasant as this, then I know they must be top notch! We were seen at their Murrieta location and had an amazing experience.

I chose this office based on reviews so I will share mine. I called to schedule a contact lens…read moreappointment a week in advance, they were able to get me in sooner than anticipated due to cancelations, I greatly appreciated that since my glasses had an accident and my contact lens prescription was expired. When I called to schedule I asked how much it would be and they said $15, I'm using new insurance. So, I show up and the doctor is nice however there absolutely no trials in my prescription in ant brand? The doctor had suggested monovision and have used multifocals. I get a pair of lenses that for up close and far that aren't my correct prescription, they seemed good enough while jn the chair. I had previously informed the doctor about only having contacts for distance and no glasses, also having an event at the end of the week (that I found out I need to read now) along with a vacation the following week. All is well she said they will call me when the trials arrive. However, once I go to check out, they inform me it will be $95 which they did not disclose, and it is fine for a contacts exam just irritating they couldn't share that when I asked. But what really got me was that they said it would be $95 TO ORDER THE TRIALS! I'm very familiar how optometrist work with representatives for the companies, ordering trials is free btw, so this already was a red flag. I let them know that I would be in at the end of the week to make a payment. They then informed me they will order trials at that time of payment only. I've never heard of such a thing. So I call Wednesday to explain my situation again and to check if there is any trials that could possibly be in sooner than a week after next Friday. That's when the person on the phone rudely said: what I need to know is if you're going to do the exam, she said this twice throughout the conversation, needless to say, I said no and canceled my husband's appointment for Friday. I will be going back to my old office where they don't expect payment before ordering free trials nor do they waste your time. The girl that took over the phone call is not very nice and is very pushy, I personally don't tolerate that. The doctor was nice however the staff interaction is not worth returning. I do not recommend this office for contact lens exams.

I am so glad I chose Promenade Optometry. I found them on the VSP portal through my employer. They…read morehad a cancellation and was able to take me in for a full evaluation same day I called. Parking is great and if you have any issues on your map guide, just call and they will help you get to the office. I walked in and was seen by Dr Daniel. He was very professional and patient. He made sure that the eye examination went well so that I would get the right proscription. In less than an hour, I had script in hand and ready to take on my new eyeglasses. The staff was great and I was appointed to Payton. She was very helpful on assisting me with the right pair of glasses. No pressure at all and she also assisted me on how to maximize my benefits. I just picked up my glasses today which was about a 2 week wait. I love them! If any issues, I have 3 mos to test them out.

Fast and painless experience. Dr. Pat talks you through the entire procedure while you're getting…read morelasik so you're never "left in the dark" ha ha. Procedure from start to finish was less than 10 minutes and pain free. Best way I can describe it is it's similar to looking into a light bulb while your eye sight is getting fixed. The office staff is very friendly and everyone makes you feel comfortable as soon as you walk in. Highly recommended this place.

Love the staff and service. Dawn and Rosie are amazing and helpful. They make sure you are happy…read moreand satisfied. i feel like I am with family when I am here. They are truly the place for quality.

Friendly staff. Beautiful office. Appointments are offered on Saturday, so that helps with…read morescheduling. I've seen Dr Jonathan Creech for my visits, and he is incredibly kind and thorough with exams. I always feel comfortable during my visits.

Dr. Parker is extremely knowledgeable and makes the appt a learning experience. They have all the…read morelatest equipment and a good selection of frames too.

Dr. Parker has been my optometrist for many years. He has taken good care of my eyes. My annual…read morecheck ups include the process of taking images of my eyes and monitoring to make sure there no abnormalities. Recently I went to Dr. Parker because my right eye was having excessive floater activity. He took a look and said it was something that needed to be monitored, that it was age related., nothing serious. Because I have had macular issues with my left eye, I decided as a just in case to get a second opinion from an ophthalmologist and he basically said the same thing as Dr. Parker. Never hurts to get a second opinion. But, good to know Dr. Parker knows his stuff! Overall, office staff is good. There are a couple of faces who I believe have been there for a while. It seems like there is a high turnover of other office staff and some confusion about things. For instance, one time after a couple weeks I called to find out when my contacts would arrive, to find out they were never ordered. No big deal.

Easy to get an appointment…read more Other than that, they rushed my 13 year through his eye exam like it was a race. I'm not sure Dr. Nguyen asked any contextual questions about how his vision had been feeling from distance/short range or how long he'd had trouble since his last prescription. The doctor had Zero bedside manner and it was entirely cold and robotic. My son said he felt uncomfortable the whole time and wouldn't return. Never returning here.

Truly wonderful staff and medical assistants. I came in on a Sunday with a particular request that…read morewas handled with much kindness and attentiveness. I don't remember the name of the Front Office medical assistant working, but she deserves a raise!! I recommend this spot to you all - 10/10.

I took my mom here for her second surgery. She says that Dr. Utnehmer is really great and funny…read more Everything he says is very informative. The waiting area is very clean and relaxing before they have to go in for the surgery. But it happens very quickly. She recommends Dr. Utnehmer.

I came here first. Person who answers the phone is nice and helpful…read more I didnt like how there's a doctor only Monday amd Wednesday. It forced me to go to the one in the actual mall. Nonetheless, the people at this office inside macys was very nice.

They are amazing ! Salma helped me out , she was very…read moreprofessional and knowledgeable!

It's my first time getting glasses. The process was quick and seamless. Nancy was super helpful…read more She guided me through the process and helped me pick out cute glasses for my face! Thank you!

Taylor was super helpful every time I went in! I definitely recommend going and asking for him!…read more I made an appointment and I was in and out fairly quickly with a prescription and an order for glasses. My glasses came in very quick!