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    Temecula Valley Imaging

    1.0 (4 reviews)
    Open • 8:00 am - 4:30 pm

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    5 years ago

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    8 years ago

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    Temecula Valley Advanced Imaging - 2nd attempt

    Temecula Valley Advanced Imaging

    2.1(119 reviews)
    12.7 mi

    I chose to rebook here again for my next set of scans since I had such a positive experience on my…read moreprevious visit. With all the bad reviews, I was thinking my first visit was a fluke, but it really wasn't. The front was professional, efficient (not very friendly today), but the guy got me checked in quick and I was called back within a few minutes. My tech was the absolute best, she was very sweet, calming and thorough when I was brought in the back. I wish I got her name, but she was definitely the highlight of this whole nerve-wracking experience.

    This review is more geared their scheduling system…read more Overall awful experience, the first person I talked to spoke very broken English, they not only were hard to understand, but they did not understand English well. That person transferred me to what was supposed to be the MRI department because they were unable to help me, but sent me to the wrong place where I had to repeat all my information again just to find out they are not the MRI department and they needed to transfer me to a third person who hardly spoke English, spoke too quickly, did not listen, and definitely did not understand how to answer questions. One of the WORST scheduling experiences I've ever had and I will not be recommending Radnet to anyone, I am assuming based on this experience that the outsource their scheduling, why does such a large practice have to outsource something as important as medical scheduling to a foreign country? Or hire people that are not understandable.This is unacceptable and I am hoping to not have to go back after this experience.

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    Temecula Valley Advanced Imaging - Through those double doors to the left

    Through those double doors to the left

    Temecula Valley Advanced Imaging
    Temecula Valley Advanced Imaging

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    Temecula Valley Advanced Imaging -Temecula - 3D Mammography / Breast Tomosynthesis machine by Hologic

    Temecula Valley Advanced Imaging -Temecula

    1.8(252 reviews)
    10.9 mi

    This Advance Imaging location has lots of seats, plenty of parking, but a screwy setup for queuing…read moreup on their wait line. There is only one line. But in pre-COVID days, I guess they had separate windows, for separate imaging... X-Rays, CRTs, mammograms, Ultrasounds, etc. In my last visit, I saw a women get off the main line and move over to an imaginary one. She was very confused but we invited her back when she realized she wasn't going to be taken there. Hello, TV Imaging?

    I started calling in July and called every single day, often multiple times a day. For nearly a…read moremonth, no one answered. When I finally reached someone, she told me she would call me back. Another month passed, and I never received that call. I finally managed to reach someone again and was transferred twice, only to end up speaking with the same person I had spoken to before. This time, I was told she would "put a note in the computer." Two years later, I genuinely hoped their communication and customer service would have improved. Instead, I've spent months simply trying to get someone to answer the phone and follow through. Patients should not have to chase a medical facility this relentlessly just to get basic communication. At this point, this doesn't feel like an isolated bad experience. It feels like an ongoing problem that has not improved in years.

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    Temecula Valley Advanced Imaging -Temecula - Waiting.  Waiting.  Waiting.

    Waiting. Waiting. Waiting.

    Temecula Valley Advanced Imaging -Temecula - Dressing rooms

    Dressing rooms

    Temecula Valley Advanced Imaging -Temecula - Front of building

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    Front of building

    HTC Medical Imaging - Exterior. The MRI unit is inside this trailer. Awesome set up! Parking is in the public lot anywhere you want.

    HTC Medical Imaging

    4.9(233 reviews)
    43.3 mi

    Outstanding Care and Customer Service!…read more I cannot say enough great things about Dr. Sean at HTC Medical Imaging. From the moment we contacted his office, he was incredibly courteous, respectful, helpful, and compassionate. He went above and beyond to get my son in for an MRI of his knee right away, which meant so much to our family. The entire experience was fast, efficient, professional, and affordable. Dr. Sean took the time to make us feel comfortable, explained everything clearly, and genuinely showed that he cared about helping my son. In a stressful situation as a parent, having a doctor who treats you with kindness and urgency makes all the difference. It's easy to understand why parents, families, and other doctors consistently recommend Dr. Sean. His customer service is truly exceptional, and the level of care we received was outstanding. I would highly recommend Dr. Sean and HTC Medical Imaging to anyone needing an MRI or imaging services. Thank you for taking such great care of my son and for treating our family with such compassion and respect! Five stars all the way!

    I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

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    HTC Medical Imaging - The quality of the diagnostic images done at HTC medical imaging

    The quality of the diagnostic images done at HTC medical imaging

    HTC Medical Imaging - MRI room:)

    MRI room:)

    HTC Medical Imaging

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    Temecula Valley Imaging - diagnosticimaging - Updated October 2026

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