I chose to rebook here again for my next set of scans since I had such a positive experience on my…read moreprevious visit. With all the bad reviews, I was thinking my first visit was a fluke, but it really wasn't. The front was professional, efficient (not very friendly today), but the guy got me checked in quick and I was called back within a few minutes. My tech was the absolute best, she was very sweet, calming and thorough when I was brought in the back. I wish I got her name, but she was definitely the highlight of this whole nerve-wracking experience.

I had my appointment at a different Radnet facility, but because their MRI machine doesn't go as…read morelow as they need it to for my spinal cord stimulator, they sent me to the facility at 25455 Medical Center Dr. Murrieta. I was able to check in immediately but was told they are running 15 minutes behind (it was 10:55am) The waiting room was pretty full but clean. The chairs are not comfortable and all have rips in the seat pans. Thru still have Christmas lights up and a skeleton on the door. Like what!! Why?? Anyway, I'm here because I have to be but would prefer to be at a facility that runs on time. We all have a life and we can't make list time. I overheard a person saying he was here waiting since 9:30am and he just got called to the back at 11:31am. This is uncalled for and very unprofessional. This is not how a medical facility should be ran. I'm still waiting at 11:27am and was told it's be another 15 minutes to be called back. My appointment was 10:50am. That's 40 minutes late!!!! I finally get called back to get my MRI. The girl tells me to remove all metal from my body and put it the locker while she goes to check on my device I wait for another 15 minutes or so and then gave to ask someone to check on her. She comes back only to tell me Trey can't do the MRI on me because their machine is not capable of doing it. She tells me I have to go somewhere else or maybe even a hospital. So I blew an hour of my time because their machine idiots from the very beginning don't know how to verify which facility has the MRI machine that can be used to scan me. Oh but let me be even 5 minutes late to the appointment and they threaten to not see me. Don't come here if you don't have to.

I'm trying to make an appointment and no one is picking up the phone!!!!…read more I called again to hear what this facility is called. I'm still waiting right now for someone to answer so I can make appointment!!

The on line checking was very good. Upon arriving, staff was helpful and friendly. The wait time…read morewas minimal. The attending specialist was professional, kind and friendly. The overall quality of care was excellent. This is my second time there. I would highly recommend.

So when you make an appointment you are talking to people out of the country who have thick accents…read moreand I was hung up on 3 times. I booked the appointment and insurance doesn't pay for it so the woman told me she would be right back to tell me how much is owed at the time of my appt, the problem is I was on hold for 20 mins and she never came back. I called 2 more times, the first person asked 20 questions and then put me on hold and then hung up on me, then called back again and was put on hold again and it's been 10 minutes. THIS IS RIDICULOUS! Have your doctor send orders to another facility. Now I have to drive there this week to get an answer as to how much this appointment will cost. STOP sending our calls to call centers outside of the US and give jobs to people here who would do the job right - MY GOD!!!!! So I filled out all my forms on line (I'm here now) and they said they didn't get them. Another 1 star for that and my appointment was 11:00 and it 11:30 and still waiting. Go somewhere else my friends!

I didn't even step foot in this place and I can tell it's ripe with "training issues" as Reeham has…read morestated. I received a referral to SimonMed for dual shoulder MRI's with contrast. I actually had a referral somewhere else, but it was out a month and a half. My insurance called other providers before redirecting the referral, to make sure that they; 1. Provide the services needed and 2. Had availability sooner than what I had scheduled. Great. They had availability "as soon as today or tomorrow if (they) had the orders". Wait the 2 days for it to be redirected. I call (June 30th) and speak to someone who books me an appointment by LOOKING UP MY AUTHORIZATION. I am scheduled for July 11th at 10:15am. I then receive a text message on July 2nd saying that they hadn't received the order and would need to reschedule unless I got it to them. So, I call my insurance the fax it over and it is confirmed as received. I get another text message confirming my appointment and providing me with a link to fill out forms. Fast forward to July 9th. I receive another text message that says they cancelled my appointment because they don't have the order. I spend an hour and 45 minutes with my insurance on the phone as well as SimonMed on the line with my insurance. Appointment is moved to July 16th. They have the order at least... So I called SimonMed Imaging and they tell me that there's an issue with the order and that I need an MRI with contrast and without. Because they won't be able to compare. Ok... kinda makes sense. THEN...I get a text message this morning saying that they don't have my order for my appointment and that they will need to reschedule. So, I do what? I call again. I file a grievance with SimonMed Imaging. 45 minutes later. I learn that we are at an impasse. BUT I get a text with a link for forms for the appointment. Just got of the phone with Reeham (spelling?), who called me, and said that they don't do the service I need and that I will have to have my referral sent elsewhere. I ask how this happened. I was told it was a training issue. I seriously questioned that considering that between my insurance and myself, I spoke to 5 different people. This is a foundational issue. How would I even be able to trust any of their radiologists to even read the images? Sounds like a company that expanded too quickly, has a high rate of turnover and an abysmal management. Do yourself and spare yourself the headache and anger, go somewhere else. This is a laughable attempt at being a medical provider.

Temecula Valley Imaging 25455 Medical Center Dr. Murrieta,…read moreCA Suite 100 April 1, 2026 MRI breast- Waited 1 hour, the AC was not good. Crowded in waiting room. The chairs seats are all torn. Some ceiling tiles missing. Desk personnel is not friendly. The 1 bathroom in the waiting room is very dirty- to many people using it and no one doing clean up. TV is on repeat every 5 minutes advertising cancer screening. This is a very understaffed and poorly managed company. You need a professional makeover with your clinical staff on how to show compassion. Karen Texeira

Wednesday, 3-25-2026: I have been here several times for different needs. Today I had an…read moreultrasound. On Monday, I had a 2nd mammogram. I need to return in April for a biopsy. The waiting room is spacious with a plethora of comfortable seating and is immaculately clean & bright. As are their interior rooms where lockers are provided and the rooms where their equipment are situated. I have always had the best experience here. The ladies at reception are always professional & friendly. I never have to wait long except the lines can be long on occasion. My technician today was Breanna (sorry if it's misspelled!) and she was very friendly, kind, and caring. All the technicians I have encountered in the past were so professional and so sweet! They immediately put you at ease with their caring demeanor. I'm so glad this facility is close to home. Their online platform is convenient & makes it easy to schedule appointments.

I have gone to Newport Diagnostic for 20 years. it's the best place to go for testing. I'm just…read moresad that this year Mammograms can't be done there anymore. MRIs can and I will be doing that in August. Very nice and caring employees.

Once upon a time, I escorted the Grand Dame here. They treated her like a queen! Dr. Mel is always…read moreupbeat and helpful. The front reception was really friendly with my mom. Glad for the turn around! The end.

Dr. Blake Berman is a very down to earth, and honest doctor. From the moment we met, I knew that I…read morewas in great hands with a great mind. Dr. Blake Berman clearly explained the serious condition of my spinal disease, and my options. The good doctor has a clean, professional facility with a staff that makes every patient feel welcome, and well taken care of. Jamie and Olivia went out of their way to make my experience even more special. God bless this entire staff. Sincerely, Tracy L. Pleasant

Yani at HealthPoint was amazing! She made sure my son got the care he needed for his back, helped…read moreset up his appointment, and was so kind and helpful through the whole process. We truly appreciate her care and professionalism. Thank you, Yani!

I had my Calf muscle MRI done at HTC imaging center , great experience, I got same day appointment…read moreand they provided me the CD of high quality scans and radiology report . They also followed up with me next day to make sure I m doing ok and I m now moving forward with surgery very soon. Very professional, fast and friendly I highly recommend HTC Imaging to anyone need MRI quickly and they don't have insurance or thier insurance delays approval Thank you

Incredible place !! It truly saved me- thank you so much!…read more Waiting for insurance would have taken an extra 4 weeks , they took me in the same day. And it was absolutely affordable, probably the same price as my copay! I'm so grateful, thank you.

I've used this facility many times and the wait is ridiculous. Just recently I booked late evening,…read moreno fuss, no confusion. I was in and done in 20 minutes.

Went to my appointment today only to be told they didn't have a tech and I have to reschedule. This…read moreis the second time I have had to reschedule with them. The first time the machine broke down. On top of all that, the wait times are ridiculous