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    Healthpointe

    3.9 (116 reviews)
    Closed 8:00 am - 5:00 pm

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    3 years ago

    Dawn @ Temecula Healthpointe so helpful to my mother . I so greatly appreciate it! Class act !! Thank you !

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    3 years ago

    Yani the manager and Dr. Nick, my provider are extremely helpful in providing the care and services I need. Thank you!

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    Review Highlights - Healthpointe

    I've learned that both Dawn and Jennifer are on top of all the required paperwork that goes along with wc.

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    MinuteClinic at CVS

    MinuteClinic at CVS

    2.6
    (37 reviews)
    1.5 mi

    I truly hate leaving a negative review because we've had such great experiences here in the past…read more The previous nurse practitioner we saw was phenomenal--kind, thorough, and knowledgeable. We've seen her multiple times without incident, and she always made well-informed recommendations after a complete assessment. Unfortunately, this time we were seen by a new nurse practitioner, Tiffany C. Laffoon (License #95032168). We only learned her name after calling the Minute Clinic because she refused to identify herself during the visit, despite providing medical recommendations. Tiffany did not examine my 5-year-old son, who had a fever and was complaining of ear pain. She didn't take his temperature, didn't look in his ears, and didn't review his chart. Instead, she told us to give him Motrin and "wait it out," and shamed us for using antibiotics in the past (if it were my son I wouldn't do that she said) --despite them being prescribed by healthcare professionals. When I asked for her name and credentials, she confirmed she was an NP but refused to provide any further information. She had no visible badge, and when I pressed further for her name and license number, she threatened to call the police and accused me of being rude. The visit ended without any assessment, documentation, or after-visit summary. As a licensed healthcare provider myself, I was shocked by the lack of basic triage. Her demeanor was combative, and she made comments about wanting to go home while angrily changing the trash. After she shut herself in the office, I even slid a note on my phone under the door explaining I'm autistic and sometimes communicate directly, but that my son still needed care. She ignored it. The CVS store manager attempted to help, but even they couldn't get her to share her name or license information. Nearly a week later, I've still received no follow-up from Minute Clinic management. My son kept asking, "Mommy, why did her cancel my appointment?" and "Why was her going to call the police?" I had no answer. We were seen by his pediatrician the next day, who confirmed he had a severe ear infection. She immediately prescribed antibiotics and referred us to an ENT--something that could have been caught earlier with even a basic exam. This entire experience was confusing and traumatizing for my son, and we will not be returning.

    My husband needed a doctor's note for work. As a contractor, he doesn't have medical insurance…read morethrough his employer. The provider he spoke with through the virtual appt was friendly and professional. It took 13 minutes to diagnose him with sinusitis, no Rx needed at this time. We were charged $119 for 13 minutes and no actual doctor's note. We used a printout of the receipt for his employer. $119 FOR 13 MINUTES!!!

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    Temecula 24 Hour Urgent Care

    Temecula 24 Hour Urgent Care

    2.5
    (692 reviews)
    0.7 mi

    I had some pain and discomfort on my back for 2 days and I woke up today feeling worst. I drove to…read moreTemecula 24 hour Urgent Care. The staff is amazing they guide me right away to check in and do paperwork. Check in was at 8:06 am by 8:20am they did all the test they had to do. Great nurse did her work fast and professional.  Skyler King, PA-C Is who he saw me and he remembered me from last time I was there. This is the reason I went back to them they do their job fast and professional so that you will feel better ASAP. He took the time to listen to my concerns. He explained everything clearly and made sure I understood my options.  I will continue to go there and to take my family.

    EXCELLENT, A MAJOR IMPROVEMENT! I was in severe pain after an outdoor accident left me with road…read morerash on my right arm & leg and a bone bruise atop of my right knee. Imagine me walking in stiff and battered looking for an x-ray to ensure nothing was broken, I was in strife! Thankfully, Temecula 24's front office staff were polite and welcoming. The online check-in process was seamless and I was seen in less than 30 mins. Upon entering my room in the back, my wounds were cleaned up and I was bandaged by an amazing radiology professional. Next, I was seen by an NP who gave me a shot for the pain, followed by a tetanus shot since a piece of metal hit me during my accident. I was so thankful for the thorough treatment and forethought to prevent infection and complications. Lastly, I was taken to the x-ray room, provided a protective cover and had my leg and elbow examined. The radiology lady was very sweet, she was with me every step of the way and ensured my comfort to the best of her ability! Once the results were in, I was told I didn't have any breaks or dislocations, phew! I was given ibuprofen and given an antibiotic cream for my wounds. The NP suggested physical therapy only if needed. Overall, this visit was a huge improvement over the last time I came here. The clinic had great music and a much better vibe this time! Note: Doctor's notes are only good for 3 days! Plan accordingly.

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    Temecula 24 Hour Urgent Care
    Medical office. Eerie & should be in a scary movie.
    Medical office. Eerie & should be in a scary movie.
    Temecula 24 Hour Urgent Care

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    Tri Valley Medical Group

    Tri Valley Medical Group

    3.5
    (8 reviews)
    1.4 mi

    While my significant other and I were calmly discussing our son, a staff member entered the room,…read moretold him to leave, and then began questioning me about my safety. There was no argument, no conflict, This action was unwarranted, intrusive, and based on an incorrect assumption. Furthermore, the way the staff member addressed my significant other was inappropriate, misleading, and disrespectful. Removing him from the room without explanation and treating the situation as if there were a safety concern was not only unprofessional, but also created unnecessary distress and discomfort for both of us. I understand that staff may have protocols they are required to follow, but this situation was handled poorly and without appropriate judgment.

    If I could give zero or negative stars, that would be a more appropriate rating. My mother had…read morevisit in December of 2024 in which she and her doctor, Helen Tran, MD, spoke of her seeing an ENT for her particular problem. She left that appointment with no referral. She realized that she didn't have the referral after the fact. She called multiple times to get the referral to which she was told in the month of January 2025 that she needed to come and see the doctor again for the referral! She called multiple times to get the referral, but they continued to tell her she needed to see the doctor for again. Does that make any sense after she just saw the doctor only a month prior?! Today 2/5/2025 I called to speak with the staff that does the referrals, to which they told me that her appointment in December was only a Medicare wellness visit. That the appointment whether she had a problem then or not was not an appropriate appointment for a referral. The exact words were they needed a "diagnosis". To which I said, if you guys could diagnose what she has and takes 2 separate appointments, they could "diagnose" then they should also be able to treat otherwise there would be no need for a specialist. I also work in the medical field; this is a racket. No wonder patients are frustrated with medical care. It's completely mismanaged, inefficient, and the office staff leave a lot to be desired. The two women I spoke with today were Jasmine and Melissa, the seemed very disinterested in why I was upset. Clearly the point of the December visit is so they can get their year end billing done with Medicare. I seriously can see no reason otherwise because my 77 yr old mom wasted her time going to a doctor just to tell her she needs to see an ENT and then not give her a referral. I think I'll be talking to her and have her get her medical care elsewhere from now on.

    OasisMD Lifestyle Healthcare

    OasisMD Lifestyle Healthcare

    3.4
    (18 reviews)
    0.9 mi

    In February 2015, Dr. Chao performed surgery to repair a torn labrum in my shoulder. Before that…read moresurgery, I had no problems or symptoms involving my biceps. Unfortunately, I did not recover as expected and the shoulder continued to have the same issues. In addition, after the surgery, I developed severe biceps pain and weakness that has been far more debilitating than the original shoulder problem. For more than 10 years, I have continued to seek answers through countless appointments, diagnostic tests, treatments, procedures, and additional surgeries. Despite these efforts, I have experienced little to no meaningful improvement, and many physicians have been unable to identify an effective treatment for my condition. This experience has had a profound impact on my life, causing significant physical pain, emotional distress, and financial hardship.

    NO STAR! 10/30/25: If you're elderly person or have below medium pain tolerance, I'll NOT recommend…read moreseeing Matthrew Gargulinski for Othopetic/ doctor services. My mother has been in hospital for 7-days; the diagnosis to identify 5 MAJOR issues seems prolong due to inadequate care services. The cardiac doctor wanted to wait till the knee was addressed before proceeding with stint surgery. After day 6 and no confirmed knee diagnosis or treatment plan they elected to proceed with the heart surgery. She communicated with him on multiple occasions about her knee pain triggering cardiac event concerns from knee treatment services. He elected to proceed with treatment that resulted in MAJOR pain which resulted in her screaming in the hospital and crying for an hour. He elected to stomp out of room with a MAJOR attitude towards my mother and daughter in the room.

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    OasisMD Lifestyle Healthcare
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    Healthpointe - orthopedists - Updated August 2026

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