Yani at HealthPoint was amazing! She made sure my son got the care he needed for his back, helped set up his appointment, and was so kind and helpful through the whole process. We truly appreciate her care and professionalism. Thank you, Yani! read more

Yanira Silvia was kind and professional as the office Manager. Very nice experience all around

I give 5 stars because of the people there. The front desk, which use to have a very helpful Jenna, was replaced with extremely helpful gals, especially BRIANNA and JENNIFER. They are extremely helpful. If I have a problem in the office, BRIANNA goes above and beyond to help me. When i have an issue and need to email, JENNIFER helps me with kindness, dignity and respect. Both of them go above and beyond. Dr. Chappell is like a Norman Rockwell painting of what a doctor looks like. He is also kind, empathetic and helpful. I am so glad to have found this office. It is worth the drive. read more

This review is for Brianna, she works in the front desk of the Temecula location. She has excellent customer service skills. Was attentive, caring. Knowledgeable and proactive. She made our first day long check in experience pleasant. read more

Another appointment at Healthpointe to see my doctor for a follow up and discussion regarding options. Dawn is so cheerful and customer service oriented and has a way of brightening my day. Thank you Dawn read more

Healthpointe - Orthopedists Near Me - Temecula, California

Front office were very helpful. Excellent customer service. Victoria, Jennifer deserve to be recognized they were so kind and helpful. Victoria went the extra mile, thank you! Dr. Berman has been my doctor since 2021 he is an amazing doctor shows empathy to patients concerns and issues. His staff is great too! Keep smiling and caring. Julie Ervin read more

I was injured at work and they gave me useless equip (except for a cane), promised my inflammation med Friday for a badly swollen ankle (it came through the following Tuesday) so that was zero help and when I went for my next appointment I waited 90 min (not getting paid) and gave up and went back to work. They told my employer that I needed to sit every 15 min but not for how long! read more

I received great care from Health Pointe in Temecula. The staff is very friendly and knowledgeable. I had an issue with my workers comp and a transfer of care. Yanira Silva the office administrator went above and beyond to help me. I cannot recommend this establishment enough. Professional care at its finest. read more

Yanira Silva is the best!!!!!!!! Let me tell you why: I had to do a work related health exam at Healthpointe and I brought the paperwork given to the DMV as proof. The DMV refused to accept the paper work. So I went back to healthpointe and I talked with Yanira Silva. I asked her if she could come with me to the DMV to prove the validity of the paperwork. SHE DROVE TO THE DMV AND STARTED TALKING TO THE CLERKS BEFORE I EVEN ENTERED THE DMV!!!! She got them to accept the paperwork. She went above and beyond her job description. I can really tell she cares about the client. I felt very listened to and cared for when she helped me out and I appreciate that. I would recommend anyone to go to her!!!!! She is #1 !!!!!!!! read more

Been seen monthly here since March. Everything they say they are going to do, goes undone. It's only when I call and I'm upset do they do as they were supposed to do. The last straw was when my ortho Dr dropped the ball and didn't respond to a peer to peer call, which was scheduled. So my tests were denied. I tried making an appointment with another ortho doctor and in one day, I had to make or receive 22 phone calls and six hrs of my time, only to have them call the next day and cancel my appointment. The only doctor I'll stay with is my pain management Dr in Corona. She's wonderful. read more

We just had an amazing experience from the incredibly caring, professional, kind, thoughtful, and helpful staff in the Temecula office! My wife originally had a 9 AM appointment scheduled. Due to some preexisting conditions on top of the fact she was in the hospital for a week prior to her appointment, and the office is a good 20 - 30 minute away, there was no way she would be able to make that appointment time (it was the only time available when the appointment was originally scheduled). Victoria was AMAZING when I called to explain the situation!!! She took the time to really listen and understand the problem. She took the time to talk to a supervisor (Yani) and between them, they were able to help to resolve the problem and were able to make it possible for me wife to be able to see the doctor that she needed to. When I called to talk to the office manager, Jennifer was also extremely friendly, professional, polite, understanding, and helpful and relayed a message to Yani as she was out of the office at the time. Yani respectfully got back in touch with me upon her return, not really knowing what I was calling about. Thank you all (Victoria, Jennifer, & Yani)!!! With much appreciation!!! THANK YOU!!! read more

They always mess up on appointments. They'll schedule you with the wrong doctors and they'll schedule you at wrong locations. Its a complete hassle to even come here. If you can I recommend we avoid it. read more

They over schedule for the same time and don't accommodate for injuries. They give textbook answers for any with serious injuries. Every patient can't be treated like they have a hurt finger at a place with doctors who give spine surgery. read more

Healthpointe and their staff are some of the BEST staff I have ever came across. The manager Yanira is one of the sweetest most helpful managers in the business. Super understanding and very helpful throughout my visits with the doctor. The front office staff Jennifer and Victoria very sweet and welcoming every time I had a visit. Made sure my visits went smooth and fast. Always with the up most positive attitude. Not just with me but other patients as well. Very accommodating and helpful and always with a welcoming smile. Thank you for making my visits smooth. read more

Hello everyone I just wanted to let you know that the healthpoint in Temecula is definitely the best location to take care of your medical needs. I have been going to this office for 3 years and I had 3 different Surgery's that where needed because of a worker's comp injury and this location was approved by the insurance company and I have had the most amazing doctors and the best customer care you will get anywhere. There staff is the best that you find anywhere. I always refer anyone who needs medical care to use this location and I tell them about my experience with this location and how the doctors and staff are always the best you will find. Choosing doctors can be confusing and very stressful at times. I am a 60 years old male and my personal experience has been the best I've ever had anywhere. My case has been extensive and complicated , with there help and professional care i don't know what i would have done without Healtpoint Temecula office. The office manager Yanria Silva is definitely a guardian angel and the best in medical industry, she has moved mountains to help me and others needing the best medical care available. She deserves recognition for her outstanding performance and compassion , she is always kind and very helpful with any information and guidance that will get you the best medical care on this planet. She is the best office manager you will find anywhere. I cannot thank her enough for the way she leads her staff and always is available to assist anyone who needs medical care. I wish there more people like her in the medical industry because the world would be a better with people like her. Healtpoint is very lucky to have her as a office manager. I would not seek medical assistance anywhere else. The doctors who have done my 3 Surgery's are also the best you'll find , Dr Culver, Dr. Nick and Dr. Etemad have provided me with outstanding medical care. These doctors are amazing with there professional care and will make your level of care the best in the world. I am lucky to have them as my doctor's. I can't thank them enough for making me feel comfortable with my level of care that they have provided for me. I also was battling cancer in the middle of my treatment plan which it more complicated and stressful on me and they did everything possible to work around my radiation therapy that was needed to fight cancer. This location and staff are the best location you will find. Thank you Healtpoint Temecula. Kenny Rogers read more

Dr. Starley and her team continues with the great level of care and service Dr. Troung and team started with me in 2022. Always helpful and attentive...and shout out to the front desk and follow up desk folks for the smiles and outstanding customer service. Thank you thank you thank you all. :-) read more

I've been going to Healthpointe for about three years and I want to thank Dawn, Krystal and Olivia for being so kind and courteous to me and help me out all three of those ladies are amazing and what they do and I got to be close friends with them especially with Krystal and Dawn and if I ever need anything to let them know they are for the patients so I want to say thank you ladies very much for being there for me for the last past three years And I want to say thank you to Dr. Kim And Dr. read more

I wanted to take a moment to express how I am so appreciative of Victoria, she works at the check in process at the Temecula office. Victoria is very friendly and her work ethic is outstanding. Victoria is very professional and a great employee to HealthPointe. read more

I had my first visit at Healthpointe and want to say that I loved my experience there! From the front desk , to the back office and the check out process, everyone is extremely kind, helpful and professional. It's tough trying to choose a place for treatment when given options and I know I made the right choice! Thank you to each employee at Hralthpointe Temecula... You are all amazing! Elizabeth read more

I'm a field representative for an attorney service, and I deal with the medical records department at Healthpointe. Their medical records staff is great. Moreover, one particular employee really stands out. That employee is Oliver Thomas. His customer service is outstanding. Never moody. Always has a smile on his face. I always get great prompt service. I wish all medical record departments were this efficient. Keep up the good work. read more

Healthpointe was a great place! The front girl Mandee got me in right away when I hurt my knee from a gym accident. The girl Jennifer came out to my car and got a wheelchair for me and rolled me into the office so I did not have to walk far with my knee. Another girl Krystal came and got me and rolled me to my room in the back office. Dr Morales was great! He told me what happened to my knee I got xrayed with Marty who was awesome and he gave me a knee brace to hold it in place and help with it. I had a followed up the next week and got right in and checked on and my knee was doing better. The customer service is great and great staff and place! I would recommend the Temecula location. read more

Front Desk Administration is very informative, Friendly, & Professional. Physician & Physician Assistance with Patient Care & Service is on Point. Clerical Nurse provides complete description needed after the Visit. read more

I did my externship here and I would recommend it to any graduate looking to get their hours done. All the staff were friendly and very helpful. I worked with Kim and she was so patient with me. She answered all my questions and helped me understand their system. Thank you all so much for making my experience here pleasant and enjoyable. read more

Everybody's always very friendly. When I go to health point, I had to go there for personal injury and everyone has been fantastic, Dawn and Annette in the back always help me get my appointment scheduled, Mandy helps with all the paperwork that needs to be done and Gill was wonderful in physical therapy. I definitely would recommend this as a place to get your care. read more

Every time I come into this office, everyone is so kind and genuine. Everyone that I personally witness coming and going is treated with respect and friendliness. I have never been to a medical office where everyone seems to like their jobs and are nice to the patients. I wish my primary care physician office was this kind just walking in! They make sure to get everyone that walks in and say goodbye when leaving. read more

I love my Healthpointe Temecula! The staff is always so helpful. I like how there is not a long wait to be seen. It's so easy to call and speak to someone. Olivia is so helpful read more

Well I miss going to healthpointe.was there for 5+ years.staff in front was awesome,staff in back was awesome and the Dr. We're exceptional.just the Office manager, has a problem,she cares more about these reviews then the patients..she seems to not care about the patients.i out a few not so good reviews,and all of a sudden I'm getting a new place to go.lawyer had no clue, workers comp had no clue.just not aloud here all of a sudden.wow..was a good place. read more

This place is amazing! I just completed my externship as a student from SJVC-Temecula at Healthpointe-Temecula and I wanted to thank the entire staff for their warm welcoming and for accepting me as an extern. I had the best team to work with in Occupational Medicine/First Care! I learned so much and want to thank Martin and Krystal for their patience, sharing their expertise, answering all of my questions and making feel comfortable being there as an extern. I enjoyed assisting with the best Doctors: Dr. Huette, Dr. Morales, PA Burney, and Dr. Berman, thank you for the opportunity. I wanted to thank Phil, Lupe, Sam, Hernan and Kyle for training me and being supportive as well. I'd like to pay my respect to the staff at the front desk: Jennifer, Jenna, Brianna and last but not least Mandy. They are an awesome team and thank you for always being kind and allowing me to help out. I'd also like to thank the staff from the checkout counter: Ms. Dawn, Olivia (Psy) and Annette, thank you for being kind and for showing the way how they run their dept. as well. I would like to also thank the Medical Records dept: Nayer, Kim, Beulah, Oliver and Cesar for training me in their dept and always being professional and kind. The manager Yani and Stevie are amazing ladies that run the clinic and are very supportive and are phenomenal. The Physical Therapy dept: Mr. Pope, Gil, Sam for awakes being professional and kind. The Call Center dept: Amanda, Poornimah and Allison for their kindness, patience and sharing their knowledge. I know I forgot some other staff but I want them to know that I truly appreciate meeting them. The entire staff are professional, courteous and their patient's were a blessing to meet as well. I am confident that I have gained a lot of training from the best and am ready for the workforce as a Clinical Medical Assistant. I am a veteran and this place is the best environment that I have ever encountered in my whole working experience! Externing at Healthpointe was truly a blessing to experience and I would recommend any student or future patient to visit because they take their profession seriously, care about each other, their patient's wellbeing and are phenomenal people! Best wishes to everyone and God bless! read more

My name is Mark Granados and I am a patient since 2021. I am honored to take this time to comment on my experience with Healthpointe Temecula. From the front office staff, to the back staff, and doctors. Thank you for always being so attentive to all of my needs. Ive had some times when I needed to take up some of their extra time, help and questions. Never have I felt ignored or that I was bothering. Always kind and smiling no matter how busy they are. Here is a shout out to all my friends at Healthpointe. Thank you to - Dawn,Olivia,Annette,Phil,Lupe, Samantha,Samantha,Jennifer,Jenna, Martin,Brianna,Dr Berman,Dr Troung, Dr Starley,Dr Bernie,Yani,Mandee,and Krystal. Thank you for always making my visit's comfortable and pleasant! read more

I recently completed an externship here at the Temecula location and for an introduction to the industry, I feel Healthpointe staff did a fantastic job showing me what I needed to know and preparing me for what I needed to do. I spent time working with the back office staff; Martin, Krystal, Phillip, Hernan, Lupe and Sam all helped with any questions I had, and gave me ample opportunity to use and improve upon the skills I learned in school. The confidence I built is in major part due to their instruction and assistance. Dr. Huette and Dr. Morales were both very friendly and had no issue sharing what knowledge they had with me. I also spent time working in Physical Therapy as an assistant, and all of the staff in this department were wonderful as well. Dr. Torres, Dr. Nayer, and Dr. Mario are incredibly knowledgeable and deliver the information they have in ways that people can understand. Deisy and Sam were extraordinarily helpful in showing me how to use the PT equipment, and made the transition to a department I had less experience in very comfortable, and helped me learn another aspect of the medical journey patients may find themselves in. I had a pleasant time working with the employees at Temecula Healthpointe. I learned a great deal of information, and how to apply that information in the field. I was given a chance to look into the industry, and I'm glad that chance was given here. read more

Love this office! Went to the Perris location once and never again!!!!the staff is always there to answer any questions,Olivia is awesome! I drive a hour out of my way just to get to this office! read more

Dawn @ Temecula Healthpointe so helpful to my mother . I so greatly appreciate it! Class act !! Thank you !

Excellent service The PT Gil is very professional The assistants Samantha, Deisy and Thomas are very friendly and always with the best attitude. Awesome team! read more

So unfortunately Dr. Nick is no longer art this office. I saw him today at the Perris office which is where I'll be seeing him from now on. There was a bit of a billing mix up with my account for some reason, however I simply contacted Yani the manager at the Temecula office. As usual she didn't disappoint me! She took care of me TREMENDOUSLY as did Rocio from billing. Dr. Nick eve graciously offered to sign off or do whatever to clear things up. Everyone at the Perris office was very nice as well though I truly can't recommend Healthpointe Temecula and all their staff enough. Yani, thank you for personally taking the time to take care of me today and I miss you guys so much already! I also miss the goodies you guys have at the office, lol. I really wish Dr. Nick didn't leave! Thank you for always treating me with the utmost care and respect. I feel both honored and truly sad as I write this. read more

I would like to comment on how amazing an awesome the Physical Therapy staff is. They are very kind and always answer all my question and make me feel very comfortable. They are are two amazing ladies with awesome attitudes and deserve to be recognized as outstanding employees of Health Pointe"s Physical therapy team. Thank you so much for these wonderful ladies Deisy & Samantha. Gracias, Ms.M. Alvarez read more

Yani the manager and Dr. Nick, my provider are extremely helpful in providing the care and services I need. Thank you!

Many of the employees here are very kind and helpful. However there are two ladies, Sam who is a medical assistant/nurse and Dawn who checks patients out and makes follow up appointments are exceptional at their jobs! Both ladies take the time to make sure all the patients needs are met and their overall customer service is far above expectations! Thank you ladies for taking the time to make me feel heard! read more

Very helpful and accommodating from the start!! I walked in and was greeted by Mandee!! She helped me get situated quickly with paperwork and seeing that my dominant hand was injured seeked our assistance for me. It was kinda busy so, there wasn't anyone else available at the so she finished up with her customer in line and helped me fill out my paperwork! Not enough words to say how helpful and kind she was! I was taken back to get X-rays and evaluated by Dr. Jose Morales. Very nice and caring Doc! Then was checked out by Martin and Olivia! Great job team!! Hang in there on those busy days! read more

I've had the pleasure of working with Stevie for the past year in Dr. Berman and Dr. Etemad's Temecula office. If I could clone Stevie I would! She is a rare breed these days. Stevie goes above and beyond to help me with any patient documentation I need and I can only imagine she extends this same professionalism and care to any patients she interacts with as well. Her sweet and hardworking attitude make it such a pleasure working with her. read more

Quick and efficient. Very kind office and staff. Went in for an injury at work. Super attentive.