The self-described "manager" of this store was shockingly rude to me today when I showed up during business hours to pick up an order for a device that Telus Online had sent to the wrong address. She spoke to her colleagues about me right in front of me as if I wasn't even there. So rude. This woman (with long brown hair) needs management training. She clearly does not understand the basics of customer service, respect, or common decency. I will be contacting her supervisor to notify them of her unacceptable behaviour. read more