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TELUS Custom Security Systems

2.1 (15 reviews)
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Services - TELUS Custom Security Systems

Security monitoring services

Security system installation

Security system repair

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Robert B.

Thank you for your 5 star review of Price's Alarms and kudos for Mark

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Chase Security

Chase Security

(4 reviews)

I selected Chase Security based on the Yelp reviews and was not disappointed. Greg came on time,…read morewas very pleasant, and he definitely knew what he was doing. He used to be an installer for ADT and has installed thousands of home systems before. He now works for himself and has a small business. My mother-in-law moved to a care home and nobody knew her master code at her home. Her system was not used for a year. Greg came and professionally reset the system with a few tricks he knew (as the old Honeywell system happened to be from ADT Protectron). He did not try to pressure sell me on a monthly monitoring program, although he did offer that service as well. At my request, he replaced the old monitoring panel with an alpha numeric panel which is now much easier to determine what is going on compared to the old numeric code panel. He also installed a second horn which was ingeniously concealed. Intruders trying to smash the first horn would be confused as to why the horn is still going off and would continue trying to smash the first horn. He could have unnecessarily replaced the motion sensors but he said they were fine. Since the smoke detector and CO detector needed replacement because they were too old, Greg gave me the options and said it would be cheaper to buy them stand alone from Costco rather than replacing them in the alarm system. He disconnected them from the alarm system at my request. I did not bother to comparison shop for services as Greg was fair with his prices. People need to make a decent profit living in the Lower Mainland. I didn't want the hassle of a person making you feel guilty about not buying monitoring. He gave me all the price options and allowed me to make the decisions without any pressure at all. He doesn't have a fancy truck or van but came in his car. I highly recommend Greg. He's a good guy.

Greg was the ultimate professional installer and is true to his stated expertise. My alarm system…read moreneeded some TLC and while others were were only interested in selling me unwanted monitoring services or no service at all, Greg appreciated what I was looking for and delivered. I'd recommend Greg over ANY other alarm company in the lower mainland!

APC Alarm

APC Alarm

(2 reviews)

Golden Village

To: Mr. Irvin Au-Yeung, VP Marketing and Partner, APC From:…read moreProfessor Leo Liu, Ph.D., Richmond, BC Dear Irvin: I am writing to express my sincere appreciation for the outstanding quality of your products and the exceptional service I have received from your organization. In today's marketplace, it is increasingly rare to encounter a business that excels not only in the excellence of its merchandise but also in the professionalism, courtesy, and integrity demonstrated throughout the entire customer experience. I write this letter almost 18 months after the installation of my security system by you because on after the test time can I write a more reliable and credible letter of recommendation of you to my friends and colleagues. From the moment of purchase, your team displayed remarkable attentiveness, patience, and genuine respect. The product itself exceeded my expectations in craftsmanship, reliability, and overall value. It is evident that great care has been invested in both design and quality control. What impressed me most, however, was your after-sales service. Your prompt responses, willingness to assist, and sincere commitment to customer satisfaction reflect a level of responsibility and pride that truly distinguishes your company. Rather than viewing the transaction as complete at the point of sale, you continued to provide support and reassurance, ensuring that every concern was addressed thoroughly and courteously. Your Chief Technician, Jason, is awesome. He is competent, efficient, courteous and patience. Such dedication fosters trust and long-term loyalty. It is businesses like yours that set the standard for excellence and restore confidence in what customer service should be. Please accept my heartfelt thanks for your professionalism and kindness. I will not hesitate to recommend your company to colleagues, friends, and family, and I look forward to continuing to do business with you in the future. With highest appreciation, Dr. Leo Liu, Ph.D. Professor

Our neighborhood had a power outage and the alarm in our house went off as soon as the power came…read moreback on and we couldn't shut it down for some reason... We had no idea what to do as we kept entering the code on the panel but it didn't do anything... I felt so bad for our neighbors.. We called Ivan from APC Alarm after hours and he knew exactly what to do! The next day I went to APC Alarm to purchase a new battery and the staff were so friendly and everything went smoothly. Thank

TELUS Custom Security Systems - securitysystems - Updated May 2026

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