No matter WHICH telcel office you go to, you will get OBSTINATE, RUDE, INDIFFERENT service. I am looking for alternatives, because, it cant all be this bad (oh yes it can). Tijuana, is predicated on bad service (not all businesses, but a majority). Telcel, will send you 10 messages per day, trying to sell you something. They will call you everyday, to "up sell" you. They wont leave you alone. These people have no couth, they are pushy, and indifferent. AND, since Covid .. well, now they have a REAL reason, to act like morons. I am going to look at EVERY phone service there is here (except for Movistar, who are THE worst).. until I can find something EVEN comparable. Now you know, why education is MANDATORY in the USA, and Canada. AND.. Movistar, FORGET THEM, they will lose your minutes, fail to cancel your service, etc etc etc, plus LOUSY coverage. read more