It was a real pleasure dealing with Jason Evans at Caliber Collision. The repairs were…read moreprofessionally completed, and my car looks great. The work was finished under the quoted cost and was ready for pick-up on date promised. I highly recommend Caliber Collision in Willis, TX, for fast and friendly service. Thank you! Another satisfied customer, Bill A.

Everything was done on time and right. Any questions were answered quickly and clearly and I was…read morealways kept aware of progress. Jesse and crew went out of their way to make sure we were taken care of. Easiest autobody experience ever.

Beware! Despite this carwash displaying signs stating they…read morewill take responsibility for damages, they will Not. After weeks of calling and to speak to someone in Claims, they gaslighted and said they've been trying to reach me. Their wash damaged my bed cover, it now leaks and won't roll open or close with ease anymore. These people don't care about your personal property, they're just out for profit. Yelp wouldn't let me add a photo of the email exchange, so here's the text: IR: 5014 Adriane [last name retracted] Automotive Moses [last name retracted] [email retracted]@bluewaveexpress.com Jul 19, 2024, 3:55PM to me, Claims Greetings, I am reaching out to you from the Clearwater Express Car Wash Claims Department. We have tried to reach you by phone but, unfortunately, been unsuccessful thus far. I'd like to speak with you at your earliest convenience regarding your damage claim. Please contact me at 346-357-[last 4 digits retracted] or by emailing me at [email retracted]@bluewaveexpress.com. Thank you and I look forward to hearing from you, Moses [last name retracted] Claims Specialist Clear Water Express Car Wash Adriane [last name retracted] [email retracted]@gmail.com Jul 20, 2024, 12:20AM to Moses, Claims Hi, I've received no call from or contact attempts from y'all other than this email you sent in which I am responding to; rather I have called multiple times since the incident trying to get a response, so thank you for reaching out to me after so long. Can you please tell me what is the status of my claim? My bed cover is damaged from your carwash and I'd like this issue resolved as soon as possible. Many thanks, Adriane Adriane [last name retracted] [retracted]@gmail.com Jul 30, 2024, 12:21PM to Moses, Claims Afternoon, I returned your call and left a message last Tuesday July 23, and haven't heard back from you. The lack of communication over this incident is frustrating and it is increasingly clear that you will not make this right. It is sadly evident that you do not honor the values stated on your website https://www.clearwaterexpresswash.com/about/ Your carwash caused this damage to my bedcover, which I can no longer trust to serve its full protective purpose https://www.pace-edwards.com/product/switchblade/01t8W00000651g5QAA?year=2022&make=Ford&model=F150&bed=66%22%20%2F%205%27%206%22. I work hard to take care of my assets, and I am not wealthy, especially in today's economy.. I worked hard to save up for my truck, and worked hard again to save up for the purchase of my bedcover to help protect anything I need to. And I work hard so I can spend money driving to your car washes to support you and to maintain a membership with you while taking care of my asset. I cannot use my bedcover because it leaks and is causing a HUGE and FRUSTRATING inconvenience. I want you to know I am disappointed that you can just write this off and not take accountability over someone's hard earned property. I will be blasting y'all with poor reviews to caution others about your poor practice, and cancelling my membership because you are untrustworthy and do not care about your patrons. Adriane

My cars were always washed at home, but the SUVs are too big for me to reach some places plus I'm…read moregetting older. The wash not only does a good job, but it is a huge time saver. The staff was friendly and helpful, and I now have clean cars all the time.

I had a flat on my trailer and had a car on it headed home. These guy's took me in right away and…read moretook care of business. Very reasonable. Thanks guys

They were quick to respond to my emergency tire needs. Excellent communication and very fast,…read moreefficient service.

Very attentive staff. Always helping at the dock and tractor drivers are experts. Very clean…read morebathrooms and nice selection of beverages in their store. Never takes long to launch or pick up. Highly recommend!

Absolutely the very best place to store your boat. Hands down exceptional service, clean and very…read morefriendly and helpful staff. I would definitely give them 5 stars. I would highly recommend this organization. Job well done!!