Stopped in while I was on a road trip. Every one of the staff members was very friendly and…read morehelpful. I let the sales woman in apparel know what I was looking for "plain on the front, not too much on the back", she was able to immediately find me something; it was perfect. Thank you for making my stop quick and easy.

The service they gave my motorcycle was bad. It was messy and oil was leaking. I later found out…read morethat they never tightened the oil filter correctly.

Just bought a Royal Enfield and love the bike. I think it will last a while and does its job…read more This review is for the dealership though. They were very friendly, available, and patient. We took three trips there and spent at least an hour each time before finally choosing one. I felt taken care of and like they wanted my business. I took my wife and 4 kids up there with me for the final process. As you can imagine, it can be stressful having kids around so many bikes. The staff was very helpful and attentive to my kids while we did the paperwork. That's not part of their job, but they did it anyways. I personally feel like the price is fair even when you consider the brands that they sell. Meaning, they are already less expensive than household brands like Harley, Yamaha, and Suzuki, but they even take the selling price lower than the MSRP. So it feels like you're paying nothing. Don't get me wrong, I'm not trying to say all their vehicles are top of the line and better than other brands. I'm saying that what they sell is priced fairly for that brand... which happens to be a lot cheaper than other brands. If you want the products they sell, you won't be disappointed. It's definitely worth a look before you pay as much as a car for a bike.

This is actually my second time purchasing with moto El paso and my experience was great. we first…read morebought a kymco like 150 and it left us with no complaints great vehicle. My son wanted to upgrade to a bigger scooter so we did. All around great experience my sales man first was Ben then the second time I spoke with Rudy. I'll be purchasing with moto El Paso the next time I'm looking for a scooter or motorcycle.

On May 13, 2023 while riding from Las Vegas, Nevada to the State of Maryland I noticed that the…read morecruise control on my 2016 Yamaha Super Tenere ES stopped working. I called Viva Powersports and explained my issue to one of the Viva Powersports service representative's who said to bring my Tenere in for a look. Upon arriving at Viva Powersports I met with the service representative and service technician named Pete. Pete took the time to evaluate my Tenere and he was able to determine the potential issues causing the problem. With that information I will be able to make the repairs. I just want to say Thank You for your professional staff and their efforts towards customer service, when another motorcycle shop told me to make an appointment, even after I told them I was traveling to the east coast. So, Thank you Pete for taking the time to troubleshoot my cruise control issue. WF Grace

Only a review for the service department…read more Took my bike here for maintenance and to fix an issue. Ended up waiting at least two months to get it back which is mainly the queue time. They replaced a few parts. That didn't fix anything, so paid the bill and towed my bike home to do it myself. After towing my bike home, found out that they gave me the wrong motorcycle key. Once I started to work on my bike. They didn't even put all the parts back together. Was at least missing 6 bolts and my radiator cap was gone. Also the fairings were put back in a way that they were pushing and bending my radiator. Thankfully the people are nice but that doesn't fix bikes.

Driving through town and primary gasket leaking on my Harley. Guys got me right in and straightened…read moreout and back on the road. Great guys, great service! Thanks men!!

I REALLY wanted to give this place a 5 star review, they were able to pencil me in for a quick…read moreinstall for new rubber on my GSXR 750 rims. They were very nice over the phone and in person. However, after receiving the tire back there was unfortunately damage to my rear rim. I took photos of my rim before taking them to the shop, transported for extra caution on a moving blanket both to and from the shop (not that it needs it, the rubber of the tire when laid down is wide enough the rim doesn't touch as well as the sprocket being in the way). After I got home I noticed the damage to the tire and called in, they requested I bring in the tire so they could see what they could do. After I brought in the tire and rim back they decided to condescendingly mansplain to me how tires get installed, rather then take any responsibility for the damage they caused. Even with photo proof of the rim being in perfect condition before dropping off. Not only are there chips in the metal of the rim, but the rim decal stickers are damaged as well. I personally work in the motorcycle industry and the way these folks treated a fellow rider was frankly shameless. I will never ask this shop to work on any of my other motorcycles, and I suggest you steer clear as well. Please see attached photos showing damage, picture with the bike stand in view is the night before I dropped the rims off at the shop.

Moto Sage came highly recommended from a co worker. I took my '74 CB750 rear wheel in to have a…read moretire mounted and balanced. They did the work while I waited and kept me in the loop with a couple issues they found along the way. Very pleased with the work done and they charged a very fair price. I highly recommend this shop.

Guy at the front desk kind of doesn't know anything about motorcycles. Annoying, wasting my time…read morewhen the answer was yes or no.

The crew at Indian Motorcycle of El Paso is hands down the best shop around…read more Aaron provides some of the best customer service that I ever had in a dealership. If you want an awesome bike and service go to Indian Motorcycle of El Paso!

DO NOT bring your motorcycle here for any repair work! They have had my motorcycle for the better…read morepart of a year. Yes, the work needed was extensive and yes, they are short staffed. However, they readily agreed to accept the job while failing to uphold their end of the bargain. There has been no communication or transparency as the months continue to pass by. Each time it looks like they are close to getting my motorcycle worked on, they consistently move the goal post out even further while providing a plethora of routine excuses: "we don't have enough technicians, we don't make much money from repair work, we've had other jobs come in that have taken priority over yours, etc." with the promise of target completion dates that come and go. As a Ft Bliss Sergeant Major, I will be meeting with the Garrison Command Sergeant Major to have this Indian dealership designated as a business that Ft Bliss Soldiers should avoid. I will also be reaching out to Indian headquarters and the Better Business Bureau to launch official complaints. I am extremely disappointed by the lack of professionalism and integrity at this Indian dealership location.

I think the other poster mixed up shops in town, because I have never heard them say that to…read moreanyone. Granted, they mainly work on American bikes, but they can work on and fix almost anything, if not, they will refer you out. I first discovered them on a ride stop for a poker run. I quickly found out that this is a good place to get dealer level service without the dealer level prices. I take two of my three bikes here. The other one is under warranty, hence taking it somewhere else. The point is, Southwest Wheeln makes you feel like a valued member of their family'. They communicate with their customers well and their prices are very reasonable. A tough thing to find in LC. I will keep using them for years to come.

This shop changed a tire for me last month and I was very happy with the work they did. I am…read morealways eager to support local business so I called back today about getting some more work done and I was literally told "Get a Harley and then call us". NOWHERE on their website is it pointed out that they are a HD Only shop. Pretty bad attitude, and it looks like they don't really want to make any money since they are driving away potential customers like that. I really wanted to support a new local small business, but the attitude is just too rude.

Got my old bike tuned up. Friendly staff and excellent service!…read more Note: all beginner level bikes are out of stock unfortunately. Get on the waitlist if you want one!

Homecoming events!…read more The team was nice enough to let me have a bicycle box to build my daughter a little DIY float for her homecoming parade. It turned out absolutely amazing!

I've been taking my motorcycles here for 18 years . Dave and Art have always helped me fix my bikes…read morethe wisdom from these dudes is incredible Be respectful and clear , they are straight shooters , They helped me keep my 1982 Suzuki gs650gl running still today - they also helped me with 2014 Honda ctx1300 - 2001 Honda Valkyrie They aren't in a hurry , so be patient . They do great work for a fair price . - tell them - Todd with the Afro sent you

I stopped here to get my clutch handle, looked at and he adjusted it for free. Little bike shop…read morecouple of old guys took out all the bikes in the morning. I'm sure they do good work if you're in this part of town stop by if you need to get your cycle worked on.