Very quick to respond and follow up. I would not hesitate to use them in the future.read more

First, let me give credit where it's due. They arrived quickly and the guys who came to do the work…read morewere great. Areas of improvement- Their virtual assistant that picks up when you call is atrocious. Took the appointment but they dispatched the wrong guys for the job I needed done. I also was trying to get someone at twebber and dealing with the AI assistant to call back the person who called me is impossible. The plumbing manager Matthew is a moron. 1/10 do not recommend. Don't bother dealing with him. The pricing is absolutely insane. They charged me 5700 for a job that took less than two hours and maybe 100 worth of materials. Legitimately- it should've been half of that. My sewer line detached from the clean out line. Twebber will come immediately. So my recommendation is call a few other companies in an emergency first. If they can get to you quickly you will save a ton of money. If none of them can come quickly, Twebber will but you're gonna get RAKED.

Timely, on budget,meticulous work...explained everything and why they did it the way they did…read more.. Highly recommend them.

I had the best experience with a very large job to replace my boiler, water heater and oil tank…read more Dealing with a working owner far surpasses a large company with many workers that just don't care as much as they should! I highly recommend Optimum !! Joe was so knowledgeable and wonderful to work with!

Mr. Miller did all the plumbing in our large extension. He was very thorough, and from listening to…read morehis advice I could see that he was extremely knowledgeable in the latest plumbing codes, safety, and technology. His quote was competitive, but best of all, his communication is second to none. He returns calls promptly and shows up as scheduled. He always took the high road when dealing with surprise problems on the job site. We recently had a problem with recurring pinholes in the older copper pipe sections of the house. Mr. Miller immediately diagnosed acidic water from our iron rich well, and installed a neutralizer. The pinholes stopped occurring immediately. He now services the neutralizer regularly for us. If you want something fixed CORRECTLY call Miller. I have dealt with other local plumbers that seem to fudge things just to get them fixed long enough to bill you.

I have hired George Miller several times over the last 10 years. He has done installations for me…read moreon a new accessory apartment, and as a licensed plumber in Putnam he got all the required permits too. His work has always been excellent, and I have found him very knowledgeable about plumbing and construction and his prices are very fair. Not all jobs are pretty - once I had a malfunctioning sewage ejector system, and he had no qualms about getting down and dirty to find a fix. He has always returned calls very quickly, even on a holiday, and is generous and exact with his advice, sending pictures back and forth to help diagnose the problem. He is an excellent communicator with a lot of varied plumbing experience who seems to like the challenge to solve a problem. Most recently I had a no-water problem while he was on another big job and he loaned me some well control boxes to switch out to logically diagnose whether it was the well pump itself. He put a lot of office time into my problem explaining to me on the phone how to take the electrical readings and didn't even want to charge me for the time afterwards, because he was on another job he had to complete. A very nice guy! Thanks to him, I was able to get the well pump replaced the next day, because of the correct diagnosis. It's comforting to know that I have a local plumber who cares enough to help me solve my plumbing problem. I highly recommend George if you want someone who has a lot of plumbing expertise and can handle tricky repairs as well as new installations.

MetroAire is a great HVAC company. They have serviced and installed several different units and…read moreseveral different brands in 4 new construction projects for me. They are honest and diligent, and very reliable. John and Sandy make the process easy. In manhattan, they have installed Trane units for me, new central Air and Riehm Hot water heaters. In Rockland, they've done a great job with older units, servicing and diagnosing, AO Smith and some other brands. Great company, and they stand by all of their work.

Metro Aire was great! Patty & Suzanne were always quick to answer any of my questions and couldn't…read morebe nicer. Andre and his team did a wonderful job. They explained everything they were doing and made me feel comfortable. They made sure to clean both inside and outside when they were done. I would 100% recommend Metro Aire!

Fast, efficient, professional and fair pricing....what else do you want? I wouldn't hesitate to use…read morethem again!

Less than a year after install the unit is already on the fritz and the place is closed. Install…read moreelectric done wrong. Pre-install communication terrible

Paul came out to give me an estimate. Was very personable and really knew his stuff.read more

sorry for the delay. life gets in the way. like i said…read morebefore we believe in customer loyalty. frank responded to our concerns by informing us of what was going on i the office. we felt in good hands as he guided us through options for a new heat pump system. old hvac was 15+ yrs. explained we could upgrade n not change ducting. 2024 tricky at first was a very humid summer but system did its job they adjusted fan speed to get rid of humidity. winter system overheated at first but balanced itself. winter 2025 system worked fine down to 29*f. since they fixed app to show outside temp learned how to get the most out of system. when temp and dew point are near freezing if humidity is above 70*. system will defrost more often. so use home heating. thanks for help frank

I would not use this company if you expect to get any returned calls- I had them install 2 new…read morethermostats. When they first installed them it was done incorrectly and the temperature soared. They did come back and fix it- I've been trying to get them to return my calls to explain the warranty which they said they would give me - I also thought I would use them for maintenance but since they have not returned any calls I worry that if I had an emergency they would return my calls. If you want a company that will return calls then do not use them. I would give them a negative rating, too, if I could.

Since 2012 Karaco has been maintaining my hvac system. Whether it's just maintenance or putting…read morein an entirely new system, they are always responsive,professional, courteous ,and fair. I gladly give them a 100% 5 star rating. Bob Givone

Competent, but didn't stick to their "total cost" and did more work than I asked for. Considering…read morethe way I was spoken to, I had a feeling it would be that way, but I didn't have time to look around further, and was expecting a guest. I just needed a R410 refill. Yes, there are always more technical details, but it came down to just needing a temporary fix after a very cold month. It shouldn't be a big deal to work within your customer's parameters. It does factor in later when they need a bigger overhaul.

I always use b&J's they are wonderful I was trying to call them one night when my toilet overflowed…read moreinto the shower but my management company wouldn't let me heritage hills management wouldn't let me use them because we had to use snake drain their company who charged me a fortune didn't charge me they're trying to charge me The management companies trying to send me an invoice for $433 which I know it was an outside drain but that's besides the point I wanted to use b&J's cuz they were always great and nice but they would not let me so if you live in a complex the best thing to do is just hire b & J's no matter what the management says cuz they're going to rip you off anyway it's called heritage hills management b & J's came out right away fix whatever problems and I need a few forces put in they put them in really good I give this company a five-star rating I would never use electric snake from Bruce I'm sorry to say it on their website but b&J's are fantastic it's a family-run business and it's been in mahopac for years nothing went well. They flooded my ceiling. That I just had fixed. And they were very expensive, so do not use drain snake drain company. I had no choice because of my complex. And I knew they were gonna blame it on me. Because they both worked together, they both scams. The drain company and the manned Heritage Hills management. First of all, there's no inside drain that costs $433 to clock to unclog. It was an outside drain.But they're so unreliable in such liars and scam artists that they blame everything on the homeowners.So don't use theirs use b and j's because they talked to me that night.And they told me that it was an outside pipe that if they came on a saturday, they would have to charge me extra money, so they were nice enough to be honest and they came back monday.But it was all done.So if they would have came back monday earlier, I would have had it done for half the price.Probably snake drain company is a ripo.That's because they deal with management.Heritage hills management, because they're a total rip off too.What we do is assessments, and have to pay increases.All the time and get nothing done.And when we be a one man said they start a project and they leave it, and then they start another one, it's true.They do have to paint us falling off half the houses and half the paint on some of the houses are different color green

I recently called them with an emergency. Hot water tank…read morestarted leaking . They went above and beyond to have a new tank installed first thing the next morning , Their office staff , their technicians where nothing less then professional, I highly recommend them.