We had a very disappointing experience at this location while trying to exchange a pickleball…read morepaddle. The paddle felt off right out of the packaging, and we simply requested an even exchange. The store manager, Angela or Angelica, was unhelpful and dismissive throughout the interaction. They brought out a replacement paddle from the back that had clearly been opened, dirty and the face of the paddle had clear signs of use. The handle wrap was missing and dirty. We asked for another, pointing out that this one had no original packaging either. When doing the exchange she told us that without the original wrapping, our paddle couldn't be resold and therefore couldn't be exchanged. When we mentioned that they were just about to give us a paddle in the same unwrapped condition, she had no response. We also pulled up the official return policy, which states: "For other items, we may accept returns for items that are clean and in good condition, even if they have been opened, tried on, or tested." There is no mention that pickleball paddles are excluded or that original packaging is required for these items. Despite calmly explaining our position, she told us, "Being difficult is not going to get you anywhere," even though we repeatedly made it clear that we weren't trying to be difficult we were just asking for fairness. She finally agreed to the exchange, but not without saying, "I'm going to do this one time, but don't do it again," in a tone that felt more like we were children being reprimanded than paying customers. Overall, this was an unprofessional and frustrating experience. We expected consistency with store policy and basic respect neither of which we received.

Big store with alot of inventory. The customer service is good and cashiers are friendly. The…read moreproducts are more expensive than on amazon but you can buy what you are looking for the same day.

Their shoe department is well stocked and well staffed. Friendly and attentive service. I ended…read moreup going when they were having a spring sale which gave me 20 to 40% off per pair of shoes purchased. Try to go before 12 noon when the big crowd arrives.....

let me start off by saying the store is always a mess, but that's besides the point yesterday I…read morewent and purchased two pairs of shoes for my kid. One of the pair was on display because they didn't have any more in his size so the employee decided to cut off the display shoe and told me that I could get a discount just ask for it in the front once I went to the front a staff member got his manager his name was Eniel T . When I tell you, I've never experienced such a hostile aggressive person. This was my first time encountering someone who literally tried to compare me and my spouse to being a business owner and an employer, like himself and putting myself in his situation because he was trying to punish an employee in front of us for telling us lies that we could not get a discount basically he is unprofessional his demeanor gives off aggressive. It was to the point that I felt uncomfortable. I literally told that man it's the holidays cheer up be nicer to your employees and guest he continued to taunt me and the whole situation was unprofessional and weird half he gave me the 10% discount on the shoe because it was a display and he told the staff member in front of I'm gonna deal with you later. You didn't say that like aggressive I don't want nothing to be done for me and what I went through in the store, but I would like for you to check out the store and see if the employees are well working in a hostile environment with that guy Eniel T. because I think he has a huge ego power trip and is going off the rails on all his employees goodluck to Nike employees I feel sorry for you guys having to work with that type of person like that do better sir

Our next family adventure take us to Skyros Sport located inside the international mall with a…read morecategory of 4.4 and more than 77 reviews , this place is perfect for all who like the running Sport. With a variety of running shoes that match the foot's support needs with each step you take while running. With several well-known brands

Antônio has been nice and helpful. He was aswering all my questions regarding running shoes.read more

This is the best place to go if you're figuring out anything for your feet. From daily walking…read moreshoes to running shoes, to marathon day shoes, this is your store. I came in for a gait analysis which was one of the coolest experiences just because I found all the info on my feet & got it emailed so I have all my exact measurements. The analysis is $35 or free with a purchase of shoes. Silvana helped me out, she was super helpful and gave me recommendations which I ended up taking and I left with a brand new pair of Hoka Arahi's! ($145) I'm so happy with my new pair of shoes, and will be coming back in the future for any shoe needs!!

My daughter had been wanting a good pair of running shoes for when…read moreShe goes to the gym. I found this place not far from my house and asked my daughter if she wanted to go. Store is located in a busy shopping center in Doral, so if you go later in the day, you might not find parking. We walked in and we were immediately greeted. My daughter looked around and found a pair she liked. The very nice lady that was attending the store advised us that they have a foot analyzer that would help on determining what would be the best shoe for the feet. She advise that I buy the shoes with her the analysis is included, otherwise there is a fee. We advised her that we were going to buy a pair, so she went ahead and walked with my daughter to the machine. Very cool how it takes a 3D image of the feet and allows you to see where you need more support. Ironically the shoe she had selected was the right fit. Daughter loves the shoes and feels a her feet feel a lot better support them before.

The management of lids at dolphin mall is unprofessionally disgusting as a person. Sergio. I went…read moreon a Thursday early afternoon with my best friend to exchange sizes of a jersey she got as a gift. The size she needed wasn't available so Sergio ! Offered to give her store credit in a gift card so she can order it online, when she goes to check online she can't use the gift card! ( there was no option for gift card payment ) when she askes Sergio his response was "oh damn that's some shit, idk bro that's bs " and just stood there repeating those things which btw is not how a "manager" should speak to a customer. We had to tell him! To get someone else to help and he just kept going in circle calling someone on his phone who he said was another manager and after 45min!!!! Still nothing was being done, we even told Him to try doing it on their store computer and he kept saying no after 45 min finally ! He said ok I'll try and guess what it worked !! He obviously doesn't have a clue on what he's doing, he doesn't have a clue on how to speak correctly to people either and alll the time we were there I notice little kids go in and out of that store a lot and this Sergio useless person had on music blasting that was super vulgar! All the music said was " p***y and bi** getting f*** , I get that it's a sport store and the music should be upbeat! But it's disgusting the vulgarity blasting. When my friend and I told him we've been waiting on him for 45 min he laughed ! And said "nah that ain't that bad " who speaks like this !!! Between the music vulgarity and his responses of oh " oh damn that's bs and oh dawg that's some shit" I don't know who's hiring these "mangers" but they should all be fired. I get that it's dolphin mall and the standards of that mall are low but this was ridiculous. This store and it's employees are a joke.

I just stepped in to one of the best customer service experience I've had in a while, and again at…read moreDolphin Moll. I went to Sports Fan-Attic which is associated with Lids. The staff was awesome and particularly the manager of the store Ricky really attended our very unique questions. He was very professional communicating and the final product of our embroiders represented the same skill level.. excellent ! Thanks Ricky and staff. Ty Lids for the great work.. our company looks official .

This tiny little boutique is a god send. The owner is a lovely woman, her mom and daughter are…read moreoften at the shop helping her out. She is big into fitness, and is always modeling and tryin the out all of the gear. More than once I've contacted her to ask her to put something away for me, or let her know I'm on the way, and she will stay late and open the door for me to shop. She is a hard worker and a sweetheart. As for the quality of the leggings, they are wonderful. Super fun prints, and truly comfortable and functional material. I do anything from yoga to Zumba to weights, and these leggings hold up and hold in. She's also VERY reasonably priced. Love them.

Since I spent most of my vacation either in a bikini or getting ready to go out, I am pleased to be…read moreFirst to Review Off the Wall. My spot for tiny bikinis. My love for bikini buying started on my last trip to Miami. I bought one expensive one at another store before I found Off the Wall. Each bikini piece is $9.99, which makes it super easy to stock up on 'kini's. In almost any color and pattern. I now own 3 different bikinis from this store and can spend even more time lounging by the pool working on my tan lines. Ya buddy. ;)

2nd time i came in. 1st impression made me come back but thus last visit, i won't be returning…read more The vibe is c good but the employees are in their own world, if you're not boisterous they don't notice you... Damn shame...

I have done quite a bit of business with Eric and the crew they're absolutely amazing great…read moreselection a friend of mine bought a whole B 10.5 it was just a little bit small for him he called up after using it a couple of times and asked if he could trade it in they were more than happy to accommodate him he was able to get a 12.5 hobby and the trade-in value was exceptionally good he ended up paying $200 difference. I recommended my friend to them and they did absolutely wonderful this is a company that I highly recommend at any time. If you want to rent, by, or just try out one of their items this is the place they're amazing

Great store if you're into fly fishing or just want a few nice pieces of clothing. Upscaleread more

Here today for a price comparison for the dumbells which used to be $1.00 per pound and is double…read morethat for most brands. Amazon is about the same if you have Amazon Prime to offset the shipping costs and dumbells are heavy. This store was nicely organized and had a large fitness section and golf pro shop. Love the clearance racks on the Under Armor clothing.

Service was still not the best, they did not want to work from my last visit to this one not much…read moredifference. The selection is pretty decent. also descent. Prices are for all budgets. and good specials.