We had a very disappointing experience at this location while trying to exchange a pickleball paddle. The paddle felt off right out of the packaging, and we simply requested an even exchange. The store manager, Angela or Angelica, was unhelpful and dismissive throughout the interaction. They brought out a replacement paddle from the back that had clearly been opened, dirty and the face of the paddle had clear signs of use. The handle wrap was missing and dirty. We asked for another, pointing out that this one had no original packaging either. When doing the exchange she told us that without the original wrapping, our paddle couldn't be resold and therefore couldn't be exchanged. When we mentioned that they were just about to give us a paddle in the same unwrapped condition, she had no response. We also pulled up the official return policy, which states: "For other items, we may accept returns for items that are clean and in good condition, even if they have been opened, tried on, or tested." There is no mention that pickleball paddles are excluded or that original packaging is required for these items. Despite calmly explaining our position, she told us, "Being difficult is not going to get you anywhere," even though we repeatedly made it clear that we weren't trying to be difficult we were just asking for fairness. She finally agreed to the exchange, but not without saying, "I'm going to do this one time, but don't do it again," in a tone that felt more like we were children being reprimanded than paying customers. Overall, this was an unprofessional and frustrating experience. We expected consistency with store policy and basic respect neither of which we received. read more

Thank you Erick and Leyla for helping us out today. We had to come in and make an exchange for an item I had ordered online and they were so helpful at not only getting us what we needed but making the process so fast and easy. Highly recommend coming in here! read more

Big store with alot of inventory. The customer service is good and cashiers are friendly. The products are more expensive than on amazon but you can buy what you are looking for the same day. read more

I had a very bad experience with a employee called Dominick he accused me of something I didn't do. I had a putter in my hand I was trying out and he snatched it out of my hand. He was also cursing at me to leave the store after he accused me of something I didn't do. read more

I came here to buy a Yeti cooler because I didn't feel like waiting for the online option. They really had a section for every outdoorsy activity under the Sun which made it quite entertaining to peruse the aisles. While they do carry a limited supply on shelves, their online ordering portal is extremely user friendly which helps out a lot. I found what I wanted and was immediately assisted with great service. The staff member even searched and inquired if I could find the cooler in a different color before I solidified my purchase. I enjoyed my visit here and know now that I can shop for many different things all in one place. This is one of their larger stores which is why I chose it over the Dadeland option and I'm glad I did. I personally love buying quality beachy items because of how often I tend to host most of my leisurely activities in the great outdoors (specifically the water.) If you sign up for their rewards system, you'll gain points from all your purchases as an incentive redeemable on future visits making it easy to shop here for all your outdoor needs. read more

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I didn't have any particular need to visit this new Dick's Sporting Goods store, but we were also visiting the new Ross next door and the brand new Home Depot nearby. This plaza was just recently built and it's very close to the new Topgolf. This Dick's store cannot be missed. The signage is gynormous. Walking in, couldn't help but notice how clean and organized this store was. We checked out some of the treadmills, ellipticals, and weight lifting machines since they had a pretty good selection. We also looked at some golf clubs as they had a mini golf display with artificial turf. Pretty neat. Will probably come back when I need to buy something. read more

DICK'S Sporting Goods - Sports Wear Near Me - Miami, Florida

What a big new store! Walked in here for tennis rackets and they had a decent selection, but was hoping for more. But, they seems to have a lot of stock of just about everything else, especially clothing. Walking around here is pretty simple and it feels nice and clean. There wasn't many staff member working the floor to help, though I don't mind searching for things myself. There's lots of parking in front of the store. read more

DICK'S Sporting Goods - Sports Wear Near Me - Miami, Florida

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OK, really bad service. I had an issue so I needed my receipt came back to the store and they cannot print the receipt. Try to speak to the manager conclusion 20 minutes so they could print a receipt from Sale that was done within 15 minutes. Sad to go to the retail store, and get a bad service read more

We were planning to buy the Nike Zoom men's sneakers, but the manager named ADRIAN was not competent and was not responsible for his work! We asked him to bring sneakers of a certain model in size 9.5 for men, as we wanted to determine the size in order to order the desired color online. But ADRIAN brought female models instead of male models of this size! At our request to bring mens, he brought womens. read more

DICK'S Sporting Goods - Sports Wear Near Me - Miami, Florida

Don't ever use dicks sporting goods online they don't deliver the items and if you want to contact them you have to by email and they don't care or it's AI and they don't care my items were never delivered but said it was and the tracking number used is no good was told to go to my postal office and when I did and showed them the tracking number I was told they don't use that type of tracking number dicks are a company you should not buy from read more

Hoped into this place not thinking I was going to buy anything but saw some clearance for kids and grabbed a couple things for my daughter. There was a long line but employees were so nice and apologized for the wait. Would definitely come back if I need anything from here read more

***ATTENTION CONSUMERS*** ***CAVEAT EMPTOR*** Dick's Sporting Goods has a 24 HOUR RETURN POLICY ON BICYCLES! The Sales Associates are clueless and not equipped to give you this critical piece of information. We purchased a bike for our son that was wholly and without a doubt defective. when we went to return the bike we were told the 90 return policy does not apply to bicycles and pointed to the small print on a sticker at the registers that states so. When we purchased the bike, we had no idea that we had 24 hours to decide, not to mention that we kept it hidden for 6 weeks since it was a Christmas gift for our son. The sales associate told us we had no worries whatsoever, we could return it FOR ANY reason within 90 days. The bicycle technician told us 60 days but said 90 days was at the manager's discretion. As a consumer, I am so sick and tired of the shenanigans and abuse of trust, I should have known better than to trust DICK'S with my family's money. read more

I called for my online order and it got cancelled and I called on what was going on and the lady that attended my call gave me attitude. Do not recommend for curbside pick up! read more

the managers here are completely incompetent and rude. i overhead a manager called Angie and loss prevention employee named Liz talking complete load of bullshit of the employees. sounds like a complete toxic environment. I wouldnt shop or work here at all. I've never been at such a terrible Dicks. They definitely need new management. read more