Love Ann Taylor for classic, beautiful clothes made with natural fabrics and great petite…read moreselection! I recently went and got a great deal on some linen/cotton tops that were 60% off sale price. The staff here is so friendly and helpful. Definitely a great Ann Taylor location to do your shopping. And if you prefer more contemporary styles and lower cost items, their sister store Loft is right next door!

Buyer beware! They do not advertise that their sale items are final sale. Then the receipt is…read moreput in your bag without alerting the customer. You will get stuck with the item of you try to return.

It was my first time in this store and on top of that under the Covid situation…read more It's located at the Falls mall, and it's a very organized and extremely elegant store with great merchandise. They had a good deals but since I went online I saw that the prices online were cheaper so that's why I didn't buy it there. Service was nice the two ladies right away say hi to us and everything here was impeccable.

Personal attention great fit and long lasting products - service is wonderful - without and with…read moreunderwire both have great fit

A good sized store with a good amount of stock throughout. I was looking for men's Oxford shoes and…read morethey had a good amount of selection at the back; even some on sale on the various racks. I didn't get approached by any sales staff while I was there. This place lets you serve yourself and let's you take your time with no sales pressure; which is fine with me.

I needed some new workout shoes and decided to come here since they have reasonable prices and a…read morevariety of shoes. I'm a Nike type of person so I was pleased with the variety they carried. I even seen a few other shoes that I plan to come back to purchase. The cashier was pleasant and informed me of how I can save even more money and catch the upcoming deals.

Una Maria sin empatia.... Mi experiencia hoy en JCPenney…read moreWestland Mall fue verdaderamente decepcionante. Mi esposa y yo fuimos a realizar una devolución de varias prendas compradas el viernes 7 de noviembre, apenas dos días antes. Uno de los artículos, un tuxedo, estaba roto debajo del brazo y con un botón casi desprendido, y las demás piezas simplemente no me quedaban en talla. Todo estaba sin uso, solo había retirado parte de las etiquetas. Al intentar devolverlas, no me quisieron aceptar nada, y lo peor fue el trato recibido. Una señora --sin identificación visible-- vino a "atenderme". Cuando le pregunté su nombre, solo respondió que se llamaba María, negándose a dar su apellido. Su actitud fue arrogante, prepotente y sin empatía. Me dijo con tono despectivo que no podía aceptar las prendas por no tener las etiquetas puestas, aunque yo las tenía en la mano. Le pedí hablar con un superior, y de manera altanera respondió: "Yo soy la superior, no hay nadie más". Al insistir, me dijo que si quería podía volver "mañana" que estaria su superior, pero que igual no me iba a aceptar la devolución. Solo después de mucha insistencia aceptó una corbata, y eso porque tenía únicamente la pegatina en el plástico, ya que ni siquiera esa pieza querían recibir al principio. Salí de la tienda sintiéndome completamente maltratado, no solo como cliente sino como persona. JCPenney siempre da una imagen amable al vender o al ofrecer tarjetas de crédito, pero cuando se trata de un problema o una devolución, la atención cambia por completo. Creo que la señora María, del JCPenney de Westland Mall, debería ser más empática y recordar que como empleados están para ayudar y buscar soluciones. Si por casualidad la política de devoluciones de JCPenney ha cambiado --como ella me mencionó en un momento, aunque no lo explicó claramente--, deberían informarlo al cliente al momento de la compra. Qué decepción... En mi vida me había pasado algo parecido. Nunca me había sentido tan menospreciado como cliente. Al menos deberían buscar un acuerdo o mostrar comprensión, sobre todo cuando hay piezas defectuosas o rotas, porque ahí también entra en juego la garantía del producto. Esto no se trata de dinero, sino de respeto y de hacer sentir al cliente valorado, sin importar la situación. Un cliente que se siente bien atendido vuelve; uno que se siente humillado, no. Ojalá las cosas cambien, pero personalmente no volveré a comprar en esa tienda del Westland Mall. Tal vez vaya a otro JCPenney, pero no regresaré a ese lugar después de esta experiencia tan desagradable.

Went here to look at mattresses and noticed they had a decent amount of options. Julio was really…read morefreindly and told me in detail all about the different types of mattresses. He really knew his stuff and didn't apply any pressure at all. He also mentioned they ship the mattress right from the factory so you are always getting a freshly made unit, no old stock. For suitcases they don't carry that many different styles. The clothing selection is outstanding as usual for this chain. The store is a bit dated but still in pretty good shape.

Costumer Service is pretty good. The staff are really helpful. They help you find stuff, even look…read moreat other stores in their system. Most of the employees are bilingual. So if you sleep Spanish or English you're still good. The only reason it's not a five is because it's always pack and then it get's overheated for some reason. I begin to sweat in the store. As if they want you to sweat out some of the costumers.

Alo in the Design District area…read more I loooove Alo and am so happy I got to visit their store in person to see some of the items they have. We were passing by on our way back to the Museum Garage from MIA Market and decided to stop in. The store is pretty spacious and big. The staff was pretty helpful and they had a decent selection. I think this is a pretty popular location, especially given that there aren't many in person Alo stores so I was a bit bummed when they didn't have things in a certain size but totally understand. I didn't have exactly what I wanted here but it did lead me to online purchases. Overall, a great location for this store in Design District.

I wanted to take the opportunity to thank Zach from Alo design District for taking the time to help…read moreme with some of the exchanges that I had. I travel a lot and hard time exchanging some of the items. But I had nothing to worry about Zach was very patient and went above and beyond to help me with my issues. he took the time to find solutions to my problem. he definitely delivered best customer service. If y'all have any issues look for zach he won't disappoint. Thank you for everything!

I came in looking for an affordable dress for my daughter for her 8th grade grad dance. The store…read morehad a lot of pretty options. Different styles and colors, that varied in price from around $60 to $130. The staff were very nice and offered help with a smile and great attitude. They do have a no return policy on the dresses, but I understand that. I'm sure there are scammers who try to buy it, wear it once, and then return it. I would definitely recommend this store for a beautiful dress at an affordable price.

This store is terrible. The dresses are not of good quality. If you look at the dresses they have…read moreruns and scuffs all over. My wife proceeded to order a dress online for my daughter thinking that they were just messed up cause maybe other women trying them on etc. we received the dress and the size wasn't appropriate so I return it to the international mall Location. The girl that was working Nov 6 hung it on a holder and looked at it up, down, inside out front, back, edges. I've never seen anyone ever look at a dress like it was counterfeit money. The employee was a tall young skinny girl that was passive aggressive with me and said we can't return your money because it has runs and scuffs. I said look at all of your dresses this is how they come. I grabbed dresses randomly from the rack and showed her that they all had scuffs and runs. She said sorry return it back online and that was it. Apart that the dresses were damaged the customer service was poor. I definitely won't recommend any of my daughter's friends parents to shop there.

I did not have the same experience as other Yelpers. Went to MAS (first time) to buy my son soccer…read moreshorts & socks. The staff was helpful and while they had what I needed it would have been nice to have a little more size options. I ended up purchasing shorts but was a little concerned about the size. I asked the girl about the refund policy and she told me if I come back with the receipt it wouldn't be an issue. I did have to come back & exchange them and I had no issues. I ended picking up a few more items (a couple soccers balls and some other apparel for my son). I found the staff to be nice and helpful. I liked the shoes selection and will definitely go back to grab some shoes shortly.

They are thief's; never buying at this store ever again, they are selling products of bad quality…read moreand not taking responsibility over it by adding a 14 day no return policy. On October 7th/2020 I purchased a pair of turf Nike cleats which is not something you use everyday I got to wear them a couple of times on the second time the sole started ripping of from the bottom normally a responsable store would exchange the pair for factory warranty but no what a surprise it was when on Tuesday October 27th I walked into the store and the employee behind the counter told me that they wouldn't take responsibility for that and that I needed to contact Nike directly if I wanted to get some kind of solution. Which of course I find offensive that you paid them $80-90 for something and if 15 days later they have a factory problem it is not their product anymore.