Value and service r great and large selection.. would definitely order again ..Quality is…read moregreat..what u see is what u get! Very happy!

HORRIBLE RETURN POLICY…read more I placed an order on Saturday and accidentally selected the wrong size. That mistake was mine. However, there was no option to cancel the order immediately after purchase, which is frustrating. I even emailed customer service right away asking them to cancel it, but that apparently made no difference. Because they were closed over the weekend, I called first thing Monday morning. I was told it was already being shipped and it was too late to cancel. At that point, my only option was to accept the cost of their return process: $10 for original shipping, another $10 to send it back, plus a $15 restocking fee. That is $35 total just to return or exchange an item. At that point, I may as well keep the shoes. Yes, I should have read the return policy more carefully, but the policy is still extremely CUSTOMER-UNFRIENDLY. This experience completely turned me off from ordering here again. Small businesses often wonder why so many people default to Amazon, but policies like this are exactly why. A basic cancellation window or a responsive customer service process would have made all the difference. I hope this review helps someone else before they buy.

This tennis store is great. They seem to have good inventory and friendly knowledgeable staff…read more Their prices were reasonable. I definitely go back again

this chain store now is better than most, but lacks a sense of family that it once seemed to…read morehave.... it is very colombian- which is fine, but they now have a sense of attitude, as if they are doing YOU a favor..... not the perfect model for retail but seems to work for them we do not have many choices here in Miami so, it is - what it is.....

Amazing experience from start to finish. The team went above and beyond by rushing a repair on a…read moreSaturday afternoon shortly before closing so my son could participate in his race the next day. Extremely grateful. Such a kind and professional team!

**Be careful buying from Mack Cycle (South Miami location)!…read moreI recently bought a Cannondale CX 2, and found out after taking delivery that the bike does *not* include a kickstand-- something that's never mentioned at purchase or in the website. When I picked up the bike, the assembler offered the kickstand for **$15**, but since I already had several at home, I declined at the time. Later, none of mine fit the CX 2, so I went back to the store on Sunset Boulevard to buy one -- only to be told it now costs 25. When I politely explained that the person who assembled my bike had offered it for $15, the cashier flatly dismissed it, saying that price was "impossible" because "Specialized's is $15." That didn't make sense -- how would a mechanic who handled my bike know or quote the wrong price unless that's what the store policy had been at the time? To make matters worse, the cashier's attitude was curt and dismissive, showing zero customer service. For a store representing major brands like Cannondale, it's shocking to see such a lack of professionalism. Bottom line: Ask very clearly what is and isn't included when you buy your bike here, and be prepared for inconsistent information and poor service. Transparency and respect for customers should be basic -- but unfortunately, I didn't find either at Mack Cycle.

Edit: the owner has since called and reimbursed $32…read more I was super happy when I left our bikes on Friday, and the employee assured me it wouldn't be much more than 100 if at all. When he called me to let me know the bikes were ready he said one bike was $75 and the other was $30. However, when I went to pick them up I was charged an additional service and wash $40 for one of the bicycles that wasn't mentioned ahead of time. The employee had even told me ahead of time that if it was more than $100 to just get a new bike. I would have preferred they were more transparent with the cost, as I asked several times. I thought the first employee was extremely nice and helpful, I wish I could recommend the place but I'm feeling a little off put by hidden costs.

Beautiful bike shop. The pics on websites doesn't give it any justice. Ernesto and his staff were…read morevery polite and easy going. I was politely greeted upon my entrance. Great selection of merchandise. I purchased a used stationary Smart bike I found on the internet. The seller left it at the shop for me to pick up. Ernesto had no financial gain from my visit but yet we talked and laughed. I'll definitely be back to purchase some gear. They had a great bike fitter and I could tell he knew what he was doing. This is definitely a bike shop to visit.

This is an all University of Miami gear store. They have almost everything and anything CANES…read more The store is not affiliated with the school but the location is right next to it and I must say it is in a perfect location to sell some gear. I came to find some baby Univ of Miami clothing to give as a newborn gift. My friend used to work for the University so I thought how perfect to give her baby a UM outfit. The kid section is all the way to the back and they have a selection of onesies, bibs, socks, pacifiers, blankets, outfits, all UM theme baby stuff. Aside from the baby section they have articles for adults, men and women, shirts, shorts, hats, cups, flags, key chains pretty much anything that they can put a UM logo on. The prices are kind of high. I noticed some basic UM Tshirts selling for $35. I've seen the same shirt at Target for $19.99 but they also sell items that you can't find in other retail stores and the convenience of being next to the school makes the prices hike up. The staff was eager to help me with my selection and the lady ringing me up offered a 10% additional discount for being an employee even though I didn't have my employee badge with me. Pro-Tip: they have a clearance section in the back with outfits discounted almost 50%. I love a good deal and I lucked out on finding two baby outfits in that section on sale! Look in this section first if in a budget. Parking is street parking on the side road.

In need of some new UM gear? Ditch the bookstore and come to allCanes instead…read more From doggy dresses and baby onesies, to cellphone cases and new car swag, they really do have it all! My favorite Canes gear has come from here and oftentimes I walk away with items I never even knew I wanted. Short and sweet, if you have a Canes fan in your life or are one yourself, make this your first stop when shopping! Pro tip: You can also shop online.

A friend needed new strings, he's a beginner but loves tennis, so I took him to Strictly Tennis for…read morenew strings on 09/03. The daughter of the owner started being super rude to us by telling us that the issue is with the player. What a horrible experience. And BTW, this morning, my friend went to play tennis with the strings ...check for yourself! It is the STRINGS, not only the player. Never again, never! Oh and BTW - Kirschbaum stings are awesome: Tennis-Warehouse, Tennis-Point, and yes TENNIS PLAZA carry this amazing string...so do some research first.

In need of a tennis racquet upgrade, I came across this website www.strictlytennis.net on Google…read moreand lucky for me it's located in South Miami. Decided to visit the store today and to my surprise it's a very small store tucked away in a strip mall behind Town Kitchen & Bar. That didn't stray me away. The store is packed with a sea of tennis racquets, apparel, shoes and other equipment to help your game. There's equipment for racquetball, squash and ping pong as well. You can even rent a ball machine! The owner, Steve is very knowledgeable and friendly. I told him exactly what I was looking for and he helped me find the perfect racquet. I am short, don't have much upper body strength but definitely have a good backhand. He showed me a few racquets and never once did he try the upsell me. I did not feel pressured into buying anything I did not want. I walked away very pleased with this purchase. Not only was I given excellent customer service but also competitive pricing. I highly recommend this store! Looking forward to using my new tennis racquet :-D Once again, Thank You Steve!!!

Posted store hours are not accurate. Been there several times during "open"l hours and store is…read moreclosed. Phone number on receipt is "not in service". Does not allow for refunds period.

Blush has been getting me outfit compliments for years now. It's a perfect pit stop for a last…read moreminute outfit, you know you'll always find something cute.

Great spot! Thomas was kind professional and truly effective -- after i left i felt better than any…read moremassage I've had. Highly recommend!

This was a great experience! A relaxing evening that left me feeling refreshed and mobile.read more

Excellent Service and store was well kept and clean. Rudy was very helpful and inventory was on…read morepoint.

Don't order from them. SCAMMERS. They sent an empty box.No sneakers my husband was excited to get…read moreThe air force one in oil green. I wish I had read the reviews before ordering.